SpringHill Suites by Marriott Minneapolis Eden Prairie
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites by Marriott Minneapolis Eden Prairie
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 14 hotels in Eden Prairie
Location
4.3
Cleanliness
4.3
Service
4.3
Value
4.2
GreenLeaders GreenPartner
SpringHill Suites Minneapolis Eden Prairie is an excellent choice for travelers visiting Eden Prairie, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
SpringHill Suites Minneapolis Eden Prairie offers guests an array of room amenities including a flat screen TV, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk and a convenience store, to make your visit even more pleasant. The property also features a pool and free breakfast. Guests arriving by vehicle have access to free parking.
During your visit, be sure to check out one of Eden Prairie's popular shrimp restaurants such as Kona Grill - Eden Prairie, Wildfire, and Redstone American Grill, all a short distance from Springhill Suites Minneapolis Eden Prairie Hotel.
If you are interested in exploring Eden Prairie, check out a military museum, such as Wings of the North Air Museum.
Enjoy your stay in Eden Prairie!
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Airport transportation
Business Center with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Location
Full view
43Car recommended
Grade: 43 out of 100
48Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
11552 Leona Road, Eden Prairie, MN 55344
Getting there
Rental CarsSee all Eden Prairie rental cars
243Reviews0Q+A40Room tips
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Most Recent
Everything was perfect. Clean, friendly staff, spacious room, nice pool area, fully equipped fitness room where everything worked! Nice hot breakfast, which varied from day to day. Very well priced for a big city. We will be coming back!
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Date of stay: May 2022Trip type: Traveled as a couple
Helpful
+1
I’ve stayed at this facility in the past, 3 or 4 times over the years. It’s likely been 3 years since I’ve been back and what a terrible decline with in that time frame. This place is nothing short of disgusting. Everything about it is dirty and depressing. From the furniture, the carpets the elevator into the room, stained and spotted furniture and bedding. The sheets were washed but they outlived there use. The current items need to be cut up and used as rags. Most of the furniture, in the room and especially in the common areas looks like it should be sitting on the side of the road waiting for the dump truck. Management clearly doesn’t care and has totally checked out. Surprising that as a Marriott property this decline has been allowed to take place. Do yourself a favor and look elsewhere.…
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
Response from Sheen Cadwell, Guest Services / Front Office at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Aug 10, 2021
Thank you for your honest feedback.
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+1
Management gave up. We have stayed here several times over the years. It was a go to. But this trip was appalling. Filth. The outside, the lobby, the halls, the room, stained sheets. It has been abandoned. What a shame.
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Date of stay: August 2021Trip type: Traveled with family
Helpful
Response from Sheen Cadwell, Guest Services / Front Office at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Aug 9, 2021
We sincerely apologize for not meeting your expectations during your stay with us. We will work with our team to maintain a clean atmosphere in all areas of the hotel for our valued guests. We thank you for sharing your honest feedback and rest assured we will work on these items you mentioned with our team.
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Really needs updating. Arrived last night (7/24) and TONS of kids if all ages running around with little to no supervision. Poor management did nothing to stop the chaos. First room we were given had inadequate AC (temp in room kept increasing in temp not decreasing), and toilet wouldn’t flush. Mgmt provided new room with adequate AC and toilet that works. Walls are paper thin, you can hear people in next room or bathroom 🥴. Carpets are stained everywhere and elevators are slow. As a titanium member, really dismayed at the quality of this place. Never stopped to have our “free breakfast “ due to overwhelming family crowds- opted for $30 breakfast at the airport.
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Sheen Cadwell, Guest Services / Front Office at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Jul 27, 2021
We sincerely apologize for all the issues you experienced during your stay! Rest assured, we are sharing your feedback to the rest of our team so we can address the issues you mentioned above. We thank you for your honest feedback and again, we apologize that you did not have a good experience at our property.
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Pool is closed. Empty. We drove from SE Minnesota to here with grandkids. Paid $150. Desk says oops. Room is clean and nice. Property is fine and maintained but without the pool or spa, this is just a business hotel My grandkids don't get it.
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Sheen Cadwell, Guest Services / Front Office at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Jul 12, 2021
We apologize that you did not have a good experience at our property! Unfortunately, we have been waiting for the new equipment to come in before we can open the pool/pool area. We also have it on our Marriott website that the pool is closed indefinitely at this time due to repairs and would have let you cancel with no charge if you had decided to stay at a different property with an open pool. We do thank you for your honest feedback and for staying with us!
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This was my first Marriott stay since COVID restrictions were lessened. I selected this hotel based on past stays at this chain but not previously at this hotel. The hotel appears tired and seems to be struggling. My room had three significant maintenance issues. If I had discovered the last first, I would have asked for another room. For a one night stay. It was manageable. The air conditioner was dripping back into the room while trting to keep up with the humidity. The carpet was soaked in front of the unit. The toilet ran intermittently to keep up with an apparent internal leak. To top it off, the shower diverter didn't work. I took my first bath in years. I left a list of items with the front desk clerk. She was pleasant and apologized. Marriott, if you're trying to recover from the COVID effect, try again. Traveler, keep traveling to another hotel.…
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Date of stay: June 2021Trip type: Traveled on business
Helpful
Response from Mike LaLonde, General Manager at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Jun 30, 2021
Dear Mark C, I wish to apologize for the experience you had on your first trip back from the pandemic. This was clearly not how we wanted you to feel, and we take this feedback very seriously. We will ensure each of these items are resolved and not a trend within the hotel. Thank you very much for passing on your concerns.
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I travel for business a couple nights per week and stayed in room 329 on September 15th of this year. I checked in around 7:15 pm that evening and was greeted by a VERY nice staff member. She was very polite and took good care of me. I asked for a 2pm checkout and she granted it with no issues. I went to my room and the temp in there was 76 degrees. WAY too hot for me. I like my room to be 60-63 degrees. It never got below 70 with the a/c running all night. The mattress was VERY comfortable, but it was way too hot to sleep much. I don’t expect to walk into a room and it be 60 degrees, but how about 68 or so? Can’t housekeeping be told to check room temps when cleaning? The morning comes and I go take a hot shower. Shower pressure is EXCELLENT and the water temp gets plenty hot for me. There’s so much steam and zero ventilation in the room so the smoke alarms start going off. Shower is cut a little short. I see on the ceiling above the shower is a large rectangular spot that maintenance put spackle on, but never painted in any way. It was a good reminder that this room is in dire need of some updating. I leave for an 8am business was meeting down the road from the hotel and get back around 9:30 to the room. When I walk in it is WAY too humid in my room, brutally so. The a/c is barely blowing any cool air at this point and it’s about 10 degrees cooler, and significantly drier, in the hallway. It’s so unbearable that I contemplate working in my truck in the parking lot in lieu of spending the next four hours in the room. Great staff, one of the better shower temps and pressures I’ve seen on the road (until smoke alarms start sounding) but certainly a place I won’t stay in again. …
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Date of stay: September 2020Trip type: Traveled on business
Helpful
Response from Sheen Cadwell, Guest Services / Front Office at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Sep 17, 2020
Thank you for your honest feedback, firemanmatt! We sincerely apologize for all the issues you mentioned about your stay and wish you were able to let our front desk staff know and we could have moved you to a more comfortable room. Rest assured, we will address these issues with our staff to make sure we deliver the best possible experience for every guest. Again, we thank you for staying at our property during these uncertain times and hope you give us another chance when your travels bring you back to Eden Prairie!
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It’s tired and worn. My room smelled liked mold. The beds could be replaced. I realize we are in different times and if we ever get back to normal I hope they spend the money to upgrade it. On the plus side the location is great
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Date of stay: August 2020Trip type: Traveled on business
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Sheen Cadwell, Other at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Aug 12, 2020
Thank you for your honest review and apologize for the issues you had during your stay.
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I stayed here for 3 nights on a work trip. I had previously stayed here 10+ years ago and really liked it. However, it appears not much has been updated in that time. Most of the hotel feels just tired and worn down a bit. The bed was comfortable and that’s the nicest thing I can say about the room. The bathroom is way past due for an update. The fitness center was fine but not special. Just an average hotel. I’m going to be back more frequently for work so may stay here again but likely will check out some of the other properties in the area.
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Date of stay: February 2020Trip type: Traveled on business
2 Helpful votes
Helpful
Response from MikeL5575, General Manager at SpringHill Suites by Marriott Minneapolis Eden Prairie
Responded Feb 19, 2020
Thank you for your candid review and your thoughts on how we can improve our hotel. We take this feedback very seriously and I will be sure to pass this along to the appropriate parties in the hopes that we can rectify the issues you listed. We do hope that you come back to see us again and give us another chance. Again, your feedback is very valuable and we sincerely appreciate your insights!.
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This was our first time in a SpringHill property and we were very pleased. The price was right...we have paid more in places that weren't nearly so nice. The beds were comfortable, we had a large suite with fridge and microwave and nice counter area, as well as a work station. We would recommend this hotel.
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Date of stay: November 2019Trip type: Traveled with family
Helpful
PRICE RANGE
$109 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites minneapolis eden prairie hotel eden prairie, springhill suites eden prairie
LOCATION
United StatesMinnesotaEden Prairie
NUMBER OF ROOMS
119
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Claim Your Listing Frequently Asked Questions about SpringHill Suites by Marriott Minneapolis Eden Prairie
Which popular attractions are close to SpringHill Suites by Marriott Minneapolis Eden Prairie?
Nearby attractions include AMC Eden Prairie Mall 18 (0.4 miles), Old Chicago Eden Prairie (0.6 miles), and Eden Prairie Center (0.4 miles).
What are some of the property amenities at SpringHill Suites by Marriott Minneapolis Eden Prairie?
Some of the more popular amenities offered include an indoor pool, free breakfast, and a lounge.
Which room amenities are available at SpringHill Suites by Marriott Minneapolis Eden Prairie?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites by Marriott Minneapolis Eden Prairie?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at SpringHill Suites by Marriott Minneapolis Eden Prairie?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Minneapolis Eden Prairie?
Conveniently located restaurants include The Original Pancake House, Wildfire, and Redstone American Grill.
Are there opportunities to exercise at SpringHill Suites by Marriott Minneapolis Eden Prairie?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does SpringHill Suites by Marriott Minneapolis Eden Prairie have airport transportation?
Yes, SpringHill Suites by Marriott Minneapolis Eden Prairie offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SpringHill Suites by Marriott Minneapolis Eden Prairie?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Minneapolis Eden Prairie offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to SpringHill Suites by Marriott Minneapolis Eden Prairie?
Many travelers enjoy visiting Wayzata Depot (8.8 miles), Pond-Dakota Mission Park and Gideon Pond House (8.1 miles), and Burwell House (5.8 miles).