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Holiday Inn Minneapolis Arpt SE - Mall Area

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Guests1 room, 2 adults, 0 children
Booking.com
$85
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$92
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Traveler (29)
Room & Suite (30)
Dining (5)

About

#13 of 17 hotels in Eagan
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Minneapolis St. Paul Intl. Airport Eagan (Mall of America Area). We offer an exceptional level of guest service, convenience, and value. The hotel often presents different packages including Mall of America, Park, Stay, and Go, and many other packages. Please come visit us often and book your get away today! Located five minutes east of the Minneapolis St. Paul Intl. Airport and the Mall of America, the Holiday Inn offers complimentary transportation to and from both, as well as your business and leisure destinations within five miles of the hotel. We offer complimentary high-speed wireless Internet access throughout the hotel, restaurant, lounge and meeting rooms. The Holiday Inn also features 24-hour business center, fitness center and gift shop. We thank you for choosing your stay at Holiday Inn MSP Airport/ Eagan (MOA Area).
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Property amenities
Pool
Restaurant
Room service
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Hotel links
Visit hotel website
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Hotel deals
241Reviews
2Q+A
37Room tips
Traveler rating
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Popular mentions
We stayed in this same hotel one month prior using our IHG points. We utilized the shuttle to the airport and parked 4 nights without question. We arrived tonight using our IHG reward points and was met by women named Stefanie who was cordial and a women by the name of Brenda
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Response from IHGService, Guest Relations Manager at Holiday Inn Minneapolis Arpt SE - Mall Area
Responded Apr 6, 2019
Hi Gina D, Thank you for sharing your feedback. Our hotel promises a warm welcome and I am sorry for the drawbacks encountered with the extended parking scheme. We strive to be a ray of comfort and I apologize we went down swinging in delivering exceptional service. Your stay is important to us and your stay to be rewarding. I hear your thoughts and addressed the issues to the relevant departments. I am certain that this will be handled with topmost attention. It is our hope that you will return so that we can show you that we care. We look forward to showing you our improvements. Happy to assist, Clarisse S. Case Manager IHGService
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Easy to work with, hapoy employees. Rooms are nice and clean. Free breakfast, free airport/mall shuttle. Rooms are the standard layout with comfortablebeds. Basic cable tv and a keurig. would come back here again.
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Good location for the airport and the rooms are comfy and clean. The desk staff when I checked in (admittedly around midnight - but this is an airport hotel) appeared to regard me as an unwelcome distraction and were distinctly offhand - the first time I have everyone across
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Response from IHGService, Guest Relations Manager at Holiday Inn Minneapolis Arpt SE - Mall Area
Responded Mar 25, 2019
Hi Owls 17, Thanks for choosing Holiday Inn and taking the time to share your thoughts about your recent stay! While I'm glad you found our location to be convenient and you liked our comfy rooms, I'm sorry you weren't welcomed warmly at check-in by some of our Reception staff! I've shared your feedback with management and I'm confident proper training of the staff involved will be done to serve our guests better. I hope we can get the opportunity to host you again in the future and make that next stay more remarkable. Best, Pam G Case Manager IHGService
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The staff was nice, the place is easy to find, the facility was clean, the bar is nice, the food was on par with what I was expecting, 1/2 price appetizers during happy hour, the bed was comfortable. However: 1) The hotel is close to the airport and planes fly directly over
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Response from IHGService, Guest Relations Manager at Holiday Inn Minneapolis Arpt SE - Mall Area
Responded Feb 13, 2019
Hi Jeremy K, Thank you for your stay and for taking the time to share your experience with us. It is great to read that you appreciated our staff, cleanliness, and bed. I am sorry to learn about the issues you had with the A/C, bathroom exhaust fan, and noise that prevented you from fully enjoying your stay. We aim to be able to support you in your journey to success and your comments value to us. Kindly note that we do not take your comments lightly. We will be sharing your feedback with our management to help us focus on improving the quality of our facilities and services. Thank you for being our guest and hope you choose us again for your next lodging needs. Best, Christian C. Case Manager IHGService
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This hotel is an awesome place to stay and park and fly. The restaurant is great, the accommodations are great and the staff is super friendly. We have stayed here numerous times and have always had a great experience.
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Response from DirectorofOperation, Manager at Holiday Inn Minneapolis Arpt SE - Mall Area
Responded Oct 22, 2018
Hi Mr David H, Thank you for taking your precious time to leave us feedback, I am glad you liked our restaurant, location and condition for park and fly. Please accept that guest satisfaction is our main concern, we look forward to having you stay with us again soon! Hotel Manager
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PRICE RANGE
$96 - $177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn minneapolis arpt se - mall area hotel eagancrowne plaza eagancrowne plaza hotel eagan
FORMERLY KNOWN AS
Crowne Plaza Airport / Mall of America
LOCATION
United StatesMinnesotaEagan
NUMBER OF ROOMS
187
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