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Sonesta ES Suites Minneapolis - St. Paul Airport

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Sonesta ES Suites Minneapolis - St. Paul Airport
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Minneapolis - St. Paul Airport
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Showing 221: English reviews
Pierre, South Dakota
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 27, 2014

This property with it excellent staff is great little place to hideout. I thought it close proximity to the airport would keep we awake. I was suprise as to it quietiest in the City. Great staff too. I plan to be back later. Steve

Helpful?
Thank Steve W
Lindsay O, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you for taking the time to review our property Steve W. We are beyond happy that you had such a terrific experience and we cannot wait until your next visit! Please feel free to contact us at any time so we can assist in making your accommodations. Thank you again, Lindsay Olson More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

I was in MN for business. My assistant and I had the pleasure of staying at the residence inn last night. I booked the 2 bedroom suite and it was bigger than my condo in chicago. The beds were comfy and the surroundings were quiet. We all had a perfect night's sleep. The staff was exceptional. Many thanks to David... More 

Helpful?
Thank LisaJere
Lindsay O, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

LisaJere, Thank you for your 5 star TripAdvisor review of our property! We are thrilled you had such a great experience and we hope you are able to return to our property again in the future. We can assure you that your next experience will be just as fabulous, if not even better than this time! Thank you again for... More 

Menomonie, Wisconsin
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 21, 2014

This is a very unique hotel. The rooms have a lot of space. We arrived late and left early so we didn't get to explore much of the hotel or the surrounding area. We found our room very clean. The interior is a bit outdated. The staff was great. The highlight was the shuttle. It is a great shuttle (easy... More 

Helpful?
Thank MenomonieTravelers
Lindsay O, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you for taking the time to provide a review of your experience on TripAdvisor MenomonieTraveler. I am happy to see you enjoyed your spacious, clean guest room and were able to utilize our shuttle service. The complimentary shuttle for airport service and to leave your vehicle on property during your absence is only available when booking our 'Park and... More 

Fargo,ND
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 19, 2014

Price was good but you get what you pay for. Cobwebs in the loft room. Overall dirty. Carpets stained, furniture all chipped up. Long, long walk down rickety railing to breakfeast (didn't even both taking the long slog to breakfeast). Front desk did bait and switch with the room so didn't even get the room we reserved. Would not recommend.... More 

Helpful?
Thank TANSTFL2
David L, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you for taking the time to review our property. Please accept my apologies on behalf of the entire staff that we did not meet your expectations during your recent visit to the Twin Cities. We pride ourselves on cleanliness at our property and after reading your comments, we have addressed the issues you've mentioned with the appropriate staff to... More 

iowa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 12, 2014

Let me just start by saying we have not stayed here yet. We are scheduled to arrive at this property mid March. My problem however began with booking a sleep and fly package. I called to make the reservation. The lady was very nice I inquired about the sleep and fly package and told her I was concerned because our... More 

Helpful?
Thank sandypants9115
Alex D, Guest Relations Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you so much for your review. Unfortunately, since our van is complimentary, it is difficult to run the van 24 hours a day, and it does not run from about 12-4 am. We are in the process of trying to accommodate the guests with the later arrival time by changing the shift time to a half an hour later... More 

Marshall, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 5, 2014

We recently stayed here for 1 evening before our flight and will definitely come back again! The suite was spacious and clean, the bed was comfortable and the shower was hot! The breakfast in the lobby had a nice selection of both hot and cold items. We took the hotel shuttle to the airport - on time, friendly and safe... More 

Helpful?
Thank Crystal B
Alex D, Guest Relations Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you so much for your review of our property! We are so glad that you enjoyed your park and fly room, which includes free parking for up to 10 days, a complimentary shuttle to and from the airport that runs 20 hours a day, and the hot breakfast that we serve every morning. For our park and fly's, we... More 

butternut wi
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 1, 2014

Out of all fairness the area had a horrible snow storm. However we were there for 2 days prior to our before our flight on a park and fly. No place to park, nothing shoveled or plowed. Asked staff Friday afternoon if they were going to plow, answer without a doubt. Next morning no plowing done. Asked staff again and... More 

Helpful?
Thank michael n
Alex D, Guest Relations Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Michael, I understand how frustrating this must have been and I am so sorry to hear that your experience with us was not a good one. As you noted, the snow storm was a rough one and unfortunately our snow blowers were not up to the task. We hope that next time you visit us, we can make your experience... More 

Mumbai (Bombay), India
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 22, 2014

The thing that differentiates one hotel to another is the staff. At this property, you have excellent staff who are ready to help you anytime and with a smile. Excellent rooms, good breakfast and evening reception and add to it airport shuttle and shuttle to local business...what else is needed. Mr. Dave, the general manager is an amazing guy and... More 

Helpful?
Thank Jigs13
Alex D, Guest Relations Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

We genuinely appreciate your review of our property! We pride ourselves on our customer service, and are very glad to see that you enjoyed that as well. I will pass your review onto Mr. Dave, I am sure that he will love to hear that his hard work is appreciated. We look forward to seeing you on your next business... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 19, 2014 via mobile

My wife and I stayed two days in February and found the room clean and comfortable. All the staff were very pleasant and helpful. Breakfast was terrific. The shuttle was prompt. We would gladly stay here again and would feel comfortable recommending to our friends.

Helpful?
Thank brodmac
Lindsay O, Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

brodmac, Thank you so much for your fantastic review of our property. We are thrilled to know you and your wife had such a fantastic time and we look forward to your return! If there is anything you need upon any future bookings, please contact our front desk and our team will be more than happy to help! Warm Regards,... More 

Winter Park, Florida
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 29, 2014

Stayed a week here for business in a ground floor room. First, beware that ALL rooms have to walk outside to get to breakfast and/or Front Desk. Big drawback in January! The hotel itself is nice enough and kept in clean condition. It is, however, very old style. The kitchen cabinets look like they're made from plywood and the closet... More 

Helpful?
Thank kirkwood_FL
Alex D, Guest Relations Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Thank you so much for your review! We genuinely appreciate you taking time out of your day to do this. Unfortunately, the January weather has not been so pleasant to our guests at our mainly outdoor property! With our unique style of property, we try our best to make sure that our rooms are as comfortable and warm as possible... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy something surprisingly different at our Sonesta ES Suites Minneapolis-St. Paul Airport. Offering you a prime location to take in the sights and sounds of the Twin Cities. While offering the warmth, comfort and amenities to let you eat, work and play. Our suites feature apartment-style living with fully equipped kitchens and lots of delightful little extras to make you feel at home. Spread out in your spacious accommodations. Start your day with our free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep. Conveniently located near the Minneapolis - St. Paul International Airport with free shuttle service for guests, we make it easy to get in and out. You'll also find the Mall of America, Xcel Energy Center and the Twin Cities Premium Outlets close by. We look forward to your stay. ... more   less 

Additional Information about Sonesta ES Suites Minneapolis - St. Paul Airport

Address: 3040 Eagandale Pl, Eagan, MN 55121-2118 (Formerly Residence Inn Minneapolis - St. Paul Airport / Eagan)
Location: United States > Minnesota > Eagan
Price Range: $95 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Minneapolis - St. Paul Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn
Hotel Style:
#5 Family Hotel in Eagan
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