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Sonesta ES Suites Minneapolis - St. Paul Airport

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Sonesta ES Suites Minneapolis - St. Paul Airport
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256 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Minneapolis - St. Paul Airport
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Showing 255: English reviews
Eagan
Reviewed September 21, 2016

I was shocked by the price and the quality. My only complaints the sound quality of the rooms need work, no-one should ever hear people talking in the parking lot on the second floor and the Airplanes early morning stinks too. The only other problem was the toilet were the short-est of all time. The hotel asked if I wanted...

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Helpful?
1Thank albenw
Management response:

Hello, Albenw! I am sorry to hear about the issues you faced during your stay with us. If you would like to discuss them further, feel free to contact me at 651-688-0363 or by email at jbeveridge@sonesta.com.

Reviewed September 19, 2016

We loved having a full kitchen, living room area, and separate bathroom. Plenty of closet space. Worth it if you can get a room here for the same price as a traditional small room. There is a pool and an average free small breakfast. The Shell gas station next to Sonesta has a great restaurant inside open until midnight; perfect...

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Helpful?
Thank Jesse C
Management response:

Thank you for the feedback, Jesse C! We strive to make every experience great, so we are delighted to hear that you enjoyed yourself!

Kronenwetter
Reviewed September 9, 2016

Room keys could not be made while there causing us to have to go to the front desk every time we returned to our room so that someone could let us in our room. There was a huge crack in our tub/shower.

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Helpful?
Thank jmcewen12279
Management response:

Hello, Jmcewen12279. I would like to extend my apologies for the issues you faced while our key maker was out of order. I would certainly welcome the chance to discuss this with you. I can be reached by phone at 651-688-0363 or by email at jbeveridge@sonesta.com.

Marysville, Ohio
Reviewed September 9, 2016

Very nice place for a family but it might be a little noisy for an individual. The staff was friendly and helpful. The breakfast was okay although more quick grabs would have been better. Overall a good experience.

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Helpful?
Thank David G
Management response:

Thank you for the nice review, David. I'm glad you enjoyed your suite. We relish the opportunity for improvment and each bit of feedback helps us to attain that.

Topsfield, Massachusetts
Reviewed September 9, 2016

We were very happy with the accommodations...the room was very well appointed and had plenty of space to relax to watch TV, have a quick snack or prepare a simple meal. It was a definite plus to have the kitchen in the morning for our coffee and tea. Although I did not take advantage of the continental breakfast, my husband...

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Helpful?
1Thank William P
Management response:

Thank you for the kind words, William. We aim to show all of our guests a great experience. Please, feel free to come back and visit us any time you're in the area.

Mattawan, Michigan, United States
Reviewed September 9, 2016

We stayed 4 nights and even though we asked daily, to have our room cleaned and made up, we only received a PARTIAL room touch-up on ONE of the days! We DID share this with the front desk each time it happened (without any changes on subsequent days).... but when we finally spoke with the general manager on our departure,...

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Helpful?
Thank Beth A
Management response:

Hi, Beth. I wanted to apologize for any housekeeping issues you faced during your stay. I do hope you will visit us again if you find yourself back in the twin cities, so we can wow you with the level of service we strive to attain.

Chicago, Illinois
Reviewed September 9, 2016

I stayed at the Sonesta ES Suites in Minneapolis because my organization at some vouchers for a free stay and there were some circumstances that Sonesta was one of the only places I could stay at to use the vouchers. I only stayed at the hotel for 1 night...When I arrived, they couldn't offer me early check in because they...

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Helpful?
Thank RegularHotelVistor
San Marcos, Texas
Reviewed September 9, 2016

This place was just remodeled so it is still pretty nice but I see a downward spiral in progress. The problem I had with this place was the clientele. For instance, when I first arrived there were people in a old suv "tailgating" outside my room, why? I have no idea but they stayed there all day and most of...

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Helpful?
2Thank G5713LNmattm
Phoenix, Arizona
Reviewed September 9, 2016

This was a great place to stay for our family. We had the room with 2-queens and a king which worked out great. On the down side, we missed breakfast because they stopped serving at 9am (seems a little early) and there was an issue with there computers and we couldn't get a key right away, but all in all,...

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Helpful?
Thank davebV8175GL
Duluth, Minnesota
Reviewed September 6, 2016

I would have given this a "good" if the service had been even 1/2 way decent. Just really poor, inattentive service overall. Room was good, lots of space for up to 8 people, however they only had dishes in the kitchen for 4, which was odd. The pool was so chlorinated the kids didn't want to swim, which was disappointing.

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Helpful?
Thank vrappana
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy something surprisingly different at our Sonesta ES Suites Minneapolis-St. Paul Airport. Offering you a prime location to take in the sights and sounds of the Twin Cities. While offering the warmth, comfort and amenities to let you eat, work and play. Our suites feature apartment-style living with fully equipped kitchens and lots of delightful little extras to make you feel at home. Spread out in your spacious accommodations. Start your day with our free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep. Conveniently located near the Minneapolis - St. Paul International Airport with free shuttle service for guests, we make it easy to get in and out. You'll also find the Mall of America, Xcel Energy Center and the Twin Cities Premium Outlets close by. We look forward to your stay. ... more   less 

Additional Information about Sonesta ES Suites Minneapolis - St. Paul Airport

Address: 3040 Eagandale Pl, Eagan, MN 55121-2118
Location: United States > Minnesota > Eagan
Price Range: $108 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Minneapolis - St. Paul Airport 3*
Number of rooms: 120
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn
Hotel Style:
#5 Family Hotel in Eagan
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta ES Suites Minneapolis - St. Paul Airport staff and other travelers.
2 questions
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Eau Claire, Wisconsin
over a year ago

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Questions? Get answers from Sonesta ES Suites Minneapolis - St. Paul Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Better service hotel closer to MOA would be helpful.”
 of 5 bubbles , Oct 23, 2016 | Read review
“The service was awesome, rooms were very clean, everyone was so nice...my only complaint was Internet service was poor”
 of 5 bubbles dianaaN7230WU, Sep 2, 2016 | Read review
“Kitchen allows for plenty of food and beverage.”
 of 5 bubbles G9032NKmaryp, Sep 2, 2016 | Read review
“We had a room with loft in it and that had a king bed/bathroom & lower level had kitchen living rm & another room with 2queen beds & bath rm”
 of 5 bubbles staplespatrick, Jul 25, 2016 | Read review
“Don't stay here”
 of 5 bubbles LAURRIE57, Jul 21, 2016 | Read review
5 of 5
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