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Holiday Inn & Suites Duluth Downtown

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Holiday Inn & Suites Duluth Downtown
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289 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Eagan, Minnesota
Reviewed 3 weeks ago

I have been traveling for 17 years and this was by far the best stay I have ever had. I was greeted by Nathan at check in and he was amazing! He answered all my questions about the area and where I could eat. Matt was also a great help with room questions. The location is perfect for Canal Park...

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Helpful?
Thank HBaum24
Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth Downtown, responded to this review

Dear HBaum24, Thank you for the kind review and comments about your stay with us recently and thank you for staying with us! We appreciate the feedback and I will share your comments with our team. We are happy you like our location and the access to the sky-walk to most places downtown and near the canal. I'm very happy...

Minneapolis / St Paul - Minnesota
Reviewed 3 weeks ago

If you like an extremely noisy environment - this is the place for you. Our room was poolside on the 8th Floor. The noise from the pool unbearable and the pool is open until 10:30 PM. I hoped that the room heater would have been able to offset some of the pool noise. However, the heater/fan in the suite part...

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Helpful?
Thank MeSoTan
Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth Downtown, responded to this review

Dear MeSo Tan, Thank you for staying with us and for taking the time to write a review on your recent stay. I apologize for the multiple issues you encountered during your stay with your room and the pool noise you heard. We definitely dropped the ball on the cleanliness of your room and I will be sharing this with...

Minneapolis, Minnesota, United States
Reviewed 3 weeks ago

This Hotel was very nice. The Bed was very comfortable and the bathroom as well, did not smell at all like a Hotel Room. Perfect for families had a nice Pool area. The Staff very nice. My only negative feedback would be ..The price we paid for our room could of had some complimentary coffee and a CTL breakfast. The...

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Helpful?
Thank Nina P
Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth Downtown, responded to this review

Dear Nina P, Thank you for staying with us and for taking the time to write a review on your stay with us. We are very happy you liked the hotel, your room, and the Greenery Café & Bakery during your stay with us. I apologize that your husband was asked about a timeshare; can you email me at: Gerry.goldfarb@hiduluth.com...

Brookfield, Wisconsin
Reviewed 4 weeks ago

Back in Duluth to enjoy the unseasonably nice weather and the Boat show at the DECC. Love staying at the Holiday Inn because of the sky-walk to DECC and everywhere downtown. Stayed in one of their executive king rooms on the 15th floor, very nice room, even the city side has a nice view. They are finally fixing their elevators...

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Helpful?
Thank GoTwins_Vikings
Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth Downtown, responded to this review

Thank you for the kind comments on your stay last weekend for the boat show! We are very happy to be updating our elevators right now and yes they will all be NEW by June. One done, one almost done, and then one to go by June! Thanks again for all your feedback and for staying with us! We hope...

Minneapolis, Minnesota
Reviewed February 18, 2017

This place sucks. Their use of the word "suite" is highly questionable. The suite I had required me to stand the coffee table on end and move it across the room (about 3 feet) in order to open up the sleeper couch that in no way could accommodate 2 people as stated in the room description. The elevators took forever,...

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Helpful?
Thank christostavrou
Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth Downtown, responded to this review

Dear Christovstavrou, I apologize for your poor stay at our hotel last weekend. I do apologize for the noise issues you encountered and I want you to know that we are looking into ways we can lower the noise echoing coming from the Atrium pool area. I will share your review with my team as we do appreciate the comments...

Boston, Massachusetts
Reviewed February 17, 2017

Front desk staff is young and not very skilled at customer service. If you follow their "script", you are ok. If not, they don't know what to do and will forget to give you passes/info/goodie bag. Shuttle drivers are kind, courteous and personable. Was happy to find my room was very clean each day. Disappointed that the heater is so...

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Helpful?
Thank myTelf
Gerry_Goldfarb, General Manager at Holiday Inn & Suites Duluth Downtown, responded to this review

Dear myTelf, Thanks for taking the time to fill out a review on your stay with us. I apologize for the issues you had encountered during your stay. I am sharing this with my team to make sure we make corrections immediately to how things were handled at the front desk and the errors with our printing instructions in our...

West Fargo, North Dakota
Reviewed January 19, 2017

I have stayed here several times and always seem to like it. The covered parking ramp is sure nice in the winter months. My experience is the rooms have always been quiet and check in seems easy. You can connect to some businesses on the lower level and stretch your legs without going outside if the weather is not great.

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Helpful?
Thank Kickermannd
Reviewed January 17, 2017 via mobile

My family came here with a group for a hockey tournament. The rooms were spacious and the beds were more comfortable than most beds I've been in at hotels! There were 2 pools- great for large groups. My only complaint is that the parking in the garage is not ideal with all the luggage.

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Thank Sally B
Reviewed January 10, 2017

I have stayed here on business once a year for many years, so I feel qualified to be able to say that this place seems a lot better. The lobby looks great and the staff seems to have its crap together. There has been some decent remodeling going on, which has helped to update the overall feel. Holiday Inn beds...

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Helpful?
Thank Jordan S
Long Prairie, Minnesota
Reviewed January 5, 2017

Had a awesome time had a great experience from the reservations to check out could not have been better we stayed 4 days and the service was awesome no complaints very friendly and accommodating 🙂🙂🙂

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Helpful?
Thank kaiser452017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn & Suites Duluth Downtown is the largest, full service, NON SMOKING hotel in Duluth. We are centrally located in the heart of downtown on the hub of the Skywalk System; directly connecting us to DECC. We have two pools, saunas, whirlpool, children's wading pool as well as three restaurants within the hotel. We offer complimentary shuttle service, free parking, free Wi-Fi, 24HR business center and a 24HR fitness center. Room variety includes King, Two Double Bed rooms, Lakeview rooms, Jacuzzi, King and Two-Double Bed Suites. Welcome! We'd love to have you as our guest! Duluth starts Here! ... more   less 

Additional Information about Holiday Inn & Suites Duluth Downtown

Address: 200 West 1st Street, Duluth, MN 55802-1921
Location: United States > Minnesota > Duluth
Price Range: $116 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Duluth Downtown 3*
Number of rooms: 338
Reservation Options:
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Also Known As:
Holiday Inn & Suites Duluth Downtown Hotel Duluth
Holiday Inn And Suites Duluth Downtown
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#16 Business Hotel in Duluth
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn & Suites Duluth Downtown staff and other travelers.
5 questions
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Eau Claire, Wisconsin
8 months ago
Edmonton, Canada
Pelican Rapids, Minnesota
6 months ago
8 months ago

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Questions? Get answers from Holiday Inn & Suites Duluth Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very clean hotel and two pools!!”
 of 5 bubbles HBaum24, 3 weeks ago | Read review
“If you need an elevator - choose a different hotel”
 of 5 bubbles MeSoTan, 3 weeks ago | Read review
“I always ask for a room with 2 queen beds for a little extra room”
 of 5 bubbles NinaP248, 3 weeks ago | Read review
“Pool is on the 8th floor and is very loud. Avoid any room on 8-12th floors between #'s 20 and higher.”
 of 5 bubbles christostavrou, Feb 18, 2017 | Read review
“Try to get a room with a view of the lift bridge or at least part of the harbor. Can be lovely.”
 of 5 bubbles 434jordans, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question