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Quality Inn Northtown

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9052 NE University, Coon Rapids, MN 55448
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotel needs some serious cleaning and minor fixes. Upon entering the hotel I noticed trash and cigarettes littering the ground. My kids were excited to swim but that had not been maintained and smelled like stagnant water. The bathroom and TV in the room are nice but this is where it ends. The carpet was so filthy that we... More 

Helpful?
1 Thank Natasha D
Ontario, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 12, 2016

I am far from a winer/complainer, but this hotel needs some serious housekeeping training! I don't mind older places, but when a place to dirty there is no excuse. We booked a block of rooms for a hockey team, I read reviews before we went and I was leary, but thought I'd give the place a benefit of the doubt.... More 

Helpful?
Thank sherrifl12
Sun Prairie, Wisconsin
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 14, 2016

Spent two days in March 2016, Day 1 noticed used coffee bag from previous occupant still in maker, Light in bathroom out, carpet not vacuumed, and some kind of red spot look like blood on base of toilet. 2nd day my coffee pot not cleaned & bag still in brewer, water still in ice bucket from melted ice, rug still... More 

Helpful?
2 Thank JoyceT186
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 22, 2016 via mobile

Everything was so dirty. Would not use the pool or even take a shower. Glad we brought our own blankets and pillows as the blankets were stained. The hair dryer wouldn't work because it was caked with lint. Had to clean it out. Heater was so full of dust. Couldn't make coffee in the morning as the filter area of... More 

Helpful?
2 Thank Nikki H
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 18, 2016 via mobile

After checking in by myself for a relaxing stay, I decided to go to the pool, got to the pool room it was freezing, I had to go get the front desk clerk to turn on the hot tub. There were two families with about 7 kids in the pool. The clerk turned on the tub, I then asked if... More 

Helpful?
4 Thank Krholl
Duluth, Minnesota
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed October 18, 2015

I've stayed at this property in the past and had an ok experience. It was definitely a no frills sort of place located on the far outskirts of Minneapolis. The last time that I had a reservation, I had a horrible experience. I knew that I would be checking in late and didn't want my stay to be cancelled, so... More 

Helpful?
Thank Jamie V
Iowa Park, Texas
1 review
1 of 5 stars Reviewed September 28, 2015

I stayed at Quality Inn Northtown September 22nd – 26th. The first day housekeeping came and picked up a towel and washcloth that had been used. The trash was not emptied and the bed was not made. The whole stay housekeeping entered my room one time. The trash was never emptied, the bed was never made and the towels were... More 

Helpful?
Thank Kathy H
Coon Rapids, Minnesota
1 review
2 of 5 stars Reviewed August 25, 2015

I've stayed at this hotel many times, before I left for work I politely asked for my sheets to be changed due to a dirty spot on them, tonight I came into my room and room was not cleaned, the only thing that was done was new shampoo in the bathroom. I took my own garbage out, went to front... More 

Helpful?
Thank Joseph P
1 review
2 of 5 stars Reviewed February 16, 2015

2/13/15 My love and I checked in and all you could smell was an over abundance of chlorine from the child sized pool they gloat about. They had children running and screaming all throughout the hotel. There was some fairly rude employees as well. A skinny older female with long blondish hair was yelling at another employee to hurry up... More 

Helpful?
Thank Jmannlove
Sauk Centre, Minnesota
1 review
3 of 5 stars Reviewed January 13, 2015

Only concern was that the front and hallway floors were tore up. Thought they would have completed one section at a time. They were very good about us walking through their areas though. We were treated very well by both evening and morning crew.

Helpful?
Thank Marilyn U
gmmn427, General Manager at Quality Inn Northtown, responded to this review

Dear Marilynn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations due to remodeling. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Northtown

Address: 9052 NE University, Coon Rapids, MN 55448
Location: United States > Minnesota > Coon Rapids
Price Range: $81 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Northtown 2*
Number of rooms: 56
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Also Known As:
Comfort Inn Coon Rapids
Quality Inn Coon Rapids
Coon Rapids Comfort Inn
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