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GrandStay Hotel & Suites Chaska

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GrandStay Hotel & Suites Chaska
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191 Reviews from our TripAdvisor Community

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Showing 191: English reviews
St. Cloud
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location for our vacation, fantastic hotel for the price, and compared to hotels in the area. Room was spacious and equipped with all the amenities we would expect. We will be staying here again!

Review collected in partnership with this hotel

Helpful?
Thank 586tresaw
Grand Rapids, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

The parking in the garage was not easy or the best so we parked mostly outside. The food was pretty good. The pool was fun but the hot tub was not running so that was a disappointment. The room was a nice set up beds were good and so was the bathrooms. The staff how ever were exceptional! Pleasant curtious... More 

Review collected in partnership with this hotel

Helpful?
Thank arriss39
Mankato, Minnesota
1 of 5 stars Reviewed 1 week ago

Arrived for a weddinh to check in and was told we did not have a room despite providing confirmation number/email. They told us they were fully booked and nothing they could do. Had to find room on own almost 30 miles from wedding site- disaster!

Review collected in partnership with this hotel

Helpful?
Thank zgruende

Travelers are raving about these Chaska hotels

SHAKOPEE
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Carpet was ripped in room. Very distracting. There was dust behind the TV. The sofa cushions were well used. We liked the location because we were able to walk to all the locations we wanted. The weather permitted us to do that.

Review collected in partnership with this hotel

Helpful?
Thank COLLEEN D
Rosemount, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Run far, far away! This is a terrible Grand Stay. Run far away. Old, stinky and air quality is like nothing we have ever had in a hotel. Staff was rude and overwhelmed when they are booked to capacity.

Review collected in partnership with this hotel

Helpful?
2 Thank chrisloti
Tucson, Arizona
1 of 5 stars Reviewed 1 week ago

My room was grimy and there was a bug in my bed. The common areas were ridiculously run down and unclean. The "breakfast" was inedible. They were out of coffee both days I was there. I travel a lot and this was the worst place I've been at in years! Seems pretty good on internet but don't be fooled!!

Review collected in partnership with this hotel

Helpful?
Thank jasonrW9899PQ
Sioux City, Iowa
1 review
3 of 5 stars Reviewed 2 weeks ago

Evening desk clerk was very put out that I was complaining but finally agreed to go vacuum and change bed.Breakfast was not acceptable as they were out of almost everything.When checking out the clerk was very apologetic and said I would get a $50 credit off my bill.I still have not received the credit to my card.

Review collected in partnership with this hotel

Helpful?
Thank 328renead
Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 3 weeks ago

If you are a light sleep, make sure to request a room away from the garage! The sheets were old and worn, they need to be retired. I normally stay closer to downtown, decided to be closer to friends and family this trip. I will give the GrandStay another chance because of location to family and friends.

Review collected in partnership with this hotel

Helpful?
Thank 707charlene
Baxter, Minnesota
1 review
2 of 5 stars Reviewed 3 weeks ago

Overall cleanliness was awful and items in obvious state of disrepair. Duct tape holding room numbers on the wall. Stained carpets sheets not clean. Frayed stained towels, chemical cleaner smell overpowering

Review collected in partnership with this hotel

Helpful?
Thank Marty C
Fargo, North Dakota
1 review
2 of 5 stars Reviewed 3 weeks ago

Room wasn't ready at time of check in but we were able to get into room to get changed for family wedding. Room was absolutely filthy, smelled horrible and quite small for a two room suite. Breakfast in the morning was ice cold and ran out of coffee. Wouldn't recommend this hotel at all!

Review collected in partnership with this hotel

Helpful?
Thank fraudbuster2016
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Pl, Chaska, MN 55318-3302 (Formerly Best Western)
Location: United States > Minnesota > Chaska
Price Range: $97 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Chaska
Chaska Best Western
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