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GrandStay Hotel & Suites Chaska

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GrandStay Hotel & Suites Chaska
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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Eden Priairie
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Have stayed here before and at least half the time there is something wrong with the room. They must have cheap electricity. The air conditioning was on full blast and the room was in the low 60s when I arrived. Shower head was so plugged it wouldn't spray a decent pattern. The pipe coming out of the wall to the... More 

Review collected in partnership with this hotel

Helpful?
Thank Roger T
Des Moines, Iowa
1 review
4 of 5 stars Reviewed 6 days ago NEW

We attend the Renaissance Fair every year and love staying at this hotel. It's in close proximity to the fair and offers some nice amenities - such as refrigerators, pool, complimentary breakfast, etc. Every now and then we've had some issues with the A/C, or availability of the staff, and during a recent stay - the pool was closed. But... More 

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Helpful?
Thank saramH6291HE
Venice, Florida
1 review
2 of 5 stars Reviewed 6 days ago NEW

The bed was comfortable, the room was clean. I thought our room was old and tired and needed to be updated. Its about what I expected for a hotel in that price range. However, ever hotel should have decent public spaces. The hallway carpets are disgusting, stained and dirty! They have a garage you can park in, a nice feature... More 

Review collected in partnership with this hotel

Helpful?
Thank 859gaylep

Travelers are raving about these Chaska hotels

Montevideo
1 review
1 of 5 stars Reviewed 1 week ago

Let me start off by saying the pictures and the look of hotel are very deceiving. This was by far the worst hotel experience I've ever ever had! Pool was disgusting.... had sand in bottom of pool... cobwebs and spiders in pool area. Also bird poop in the window wells (on the INSIDE) the air conditionerror must have bn broke.... More 

Helpful?
Thank meaganel
Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

You should really change the heating cooling in your rooms....unit should be in front room not small back room in the King parlor suites. Also, mattresses on pull out need to be replaced. A sign needs to be put on the fan between the rooms...was really hot in front room and didn't figure out or see the switch to fan... More 

Review collected in partnership with this hotel

Helpful?
Thank Sherie H
Ames, Iowa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Came for the Renaissance festival. The hotel smells of mold and mildew, carpets are old & gross. Breakfast was nothing to write home about, but adequate. Stayed here because other hotels in vicinity looked even worse.

Review collected in partnership with this hotel

Helpful?
Thank 642hdd
Squaw Lake, Minnesota, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

When we first arrived the lobby and hallways were so warm that we thought the air was broken. Then we were told the pool and hot tub are out of order. There was no ice machine in service anywhere on the premises. The vent blades on both air conditioners in our room had mold on them. The shower drain was... More 

Review collected in partnership with this hotel

Helpful?
Thank Brian S
Holstein, Iowa
1 review
2 of 5 stars Reviewed 2 weeks ago

Planned a big weekend with several family members for the festival. Three of us had to change rooms, two no air conditioning and one no hot water. The pool was out of service as was the third floor ice machine and by Sunday the first floor ice machine no longer worked. Always was running out of coffee for breakfast. The... More 

Review collected in partnership with this hotel

Helpful?
Thank donnarj2016
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is ok, a little outdated, could use a good scrub down -but was just fine for us and was a fantastic location for the Renansaince Days. Ice machines and pool was down but the breakfast was good. The lady at our check in (I wish I remembered her name on sept 4th) was amazingingly helpful and friendly and... More 

Helpful?
Thank Shawntell H
Maquoketa, Iowa
1 review
1 of 5 stars Reviewed 3 weeks ago

This facility is absolutely awful! 4 of our rooms needed to be relocated, the 5th was a suite and was situated backward (friends had to walk through the bedroom to get to the livingroom). Pool broken, ice machines broken, shuttle van broken. No food, other than fruit and cereal, left at 9 am and breakfast goes till 10 am. The... More 

Review collected in partnership with this hotel

Helpful?
Thank 464pauletteh
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Pl, Chaska, MN 55318-3302 (Formerly Best Western)
Location: United States > Minnesota > Chaska
Price Range: $97 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
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Also Known As:
Best Western Chaska
Chaska Best Western
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