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GrandStay Hotel & Suites Chaska

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1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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GrandStay Hotel & Suites Chaska
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178 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Eagle River, Alaska
1 review
5 of 5 stars Reviewed 1 week ago

I was traveling with two teenagers and wanted a suite with two separate bedrooms so I could snore away in one without disturbing the boys in the other. The layout for the Grand Stay suite was perfect with a common living, dining and kitchen and two spacious bedrooms with their own baths and doors. Cleaning staff was great, too! Breakfast... More 

Review collected in partnership with this hotel

Helpful?
Thank Christopher C
Sioux Falls, SD
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This property is not up to the grand stay standards we expected after staying at other locations. Property is run down and no one seems to care. I am okay with a hotel that needs updating, but there were so many areas of disrepair and staff that seemed to be overly concerned with what was on there cell phone rather... More 

Review collected in partnership with this hotel

Helpful?
1 Thank lv_gedney

Travelers are raving about these Chaska hotels

Thompson, North Dakota
1 review
4 of 5 stars Reviewed 3 weeks ago

Helpful staff & great pool area. Outside area veranda was noisy with traffic and gardens could take some lessons from the Arboretum, but still a VERY pleasant place to be. Underground parking was a comforting feature though not totally secure with garbage dumpsters & the accompanying smell. Late Breakfast usually had just warm eggs, not hot but still plenty of... More 

Review collected in partnership with this hotel

Helpful?
Thank robbinr400
Blue Earth
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The beds were a little hard and pillows too big and hard. We had the air cooling to 60 degrees and I don't think it got under 70. The breakfast was less than desirable with semi cold sausage patties, but does at least have make your own waffles. The outdoor area was the best with a firepit close to the... More 

Review collected in partnership with this hotel

Helpful?
Thank melnjosh
Garretson, South Dakota
1 review
1 of 5 stars Reviewed 3 weeks ago

After spending all day at a wedding in an un-air conditioned barn, in 96° heat, my husband and I were excited to get a shower and enjoy an air-conditioned room. Unfortunately our air conditioner didn't work and our room was unbearable. Staff were not concerned when this was reported to them. We were told to turn off the unit for... More 

Review collected in partnership with this hotel

Helpful?
Thank lvink22
Bartlesville, Oklahoma
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

When my wife and I pulled in and I asked for room rates, I was very pleasantly surprised at the value. They upgraded us to a suite at no additional cost, and it was nice. However, it was obvious that the suite had not been rented in a while, as there was no laundry bag, the tub did not drain... More 

Helpful?
Thank Bartman40s
Saint Clair, Michigan
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Generally felt that the hotel was not well run and kind of shabby. Room didn't get cleaned first night, no towel the second. We were scheduled to stay for 5 days, left after 3. Shower curtain and some towel had holes. Very few breakfast options.

Review collected in partnership with this hotel

Helpful?
Thank Retired0089
Chaska, Minnesota
1 review
3 of 5 stars Reviewed 4 weeks ago

Front desk staff was excellent! Pool bathroom was not clean. We reserved a 2 room suite and really liked the 3 queen beds plus the pull out sofa. Definitely a lack of towels as we were only given 2 towels. Front desk was very friendly and helpful each time we asked for towels!

Review collected in partnership with this hotel

Helpful?
Thank 366familytraveler
Hudson, Wisconsin
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel needs a serious cleaning and sprucing up. Carpeting throughout was dirty and needed vacuuming. Breakfast table we sticky and had news paper stuck to them at 6:00 pm check in. A printed receipt was not available at check out. Staff was great and did the best they could with all the issues but to be honest will probably look... More 

Review collected in partnership with this hotel

Helpful?
Thank scottpD7867JA
RAYMOND
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel did not have my online reservation I made, but I had confirmation email. Management was very accommodating. Lots of little things that could be easily fixed, but seems they don't have proper maintenance staff on site? Beds were great, breakfast was good, staff was great. Could be awesome hotel with some clean up and updates.

Review collected in partnership with this hotel

Helpful?
Thank Kelli K
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
Location: United States > Minnesota > Chaska
Price Range: $94 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Chaska
Chaska Best Western
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