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Palace Casino & Hotel

6280 Upper Cass Frontage Rd NW, Cass Lake, MN 56633
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23 Reviews from our TripAdvisor Community

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Green Bay, WI
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 7, 2015

Our hotel stay cost $50 and we received $20 each for gambling use and a $5 food credit! Rooms were clean, very quiet and the slot machines were lots of fun. A very nice stay. Could use a little updating though. The check-in personnel were friendly and helpful. The morning restaurant staff were very slow and impersonal-could use some training.

Helpful?
1 Thank imgram
WINNIPEG
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 7, 2015

We stayed two nights. They had a promotion for $50 a night where we got a basic room, and $20 gambling and $5 food credit per day per guest. We used the promotional gambling money and cashed out every time we won. We won $102. We got our room and food for free, so we are big winners. We are... More 

Helpful?
1 Thank Assesssor
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed August 16, 2015 via mobile

So visiting the Cajun festival we thought we would come up to try this casino. Upon pulling in the place is really run down. We thought might just be the outside. Inside we felt like outsiders it's really a community casino. Not very welcoming. We waited for the buffet to open at 5 to grab a bite. We walked back... More 

Helpful?
Thank James R
Andover
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed August 14, 2015

Stayed two nights on a package deal, that was hard to refuse. We were on a motorcycle ride and this location looked ideal. First off there isn't a good place to park a cycle, police were in the parking lot both nights dealing with some issues. A previous review mentioned shady characters walking around and they weren't kidding. The motel... More 

Helpful?
2 Thank David R
West Vancouver, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 24, 2015

Interesting local experience. We stopped here primarily due to location and price, and did not take advantage of the casino side of things. Staff were super friendly and helpful. The actual hotel is a bit run-down, thin walls, but everything works. The fact that I had to show a photo ID every time I made a credit card purchase was... More 

Helpful?
1 Thank sanddriver2568
Watkins, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 18, 2015

No one answers the phone at the front desk when we tried to confirm our reservations, waited on the line 22 minutes.The beds are absolutely horriable you can feel and hear the springs evertime you move!the TV remote didn't work the alarm clock we couldn't set it flashed all night ! The carpet in the rooms are filthy?? The bathroom... More 

Helpful?
1 Thank Penny L
Rio Vista, California
Level Contributor
297 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
1 of 5 stars Reviewed July 15, 2015 via mobile

What a horrible place. So many things wrong I can't begin to even write about it all so I will stick to the restaurant. We ordered and waited and waited and waited and waited. The waitress kept apologizing and saying and would be right out. And we waited and she apologized and apologized and apologized. I ordered the special -... More 

Helpful?
2 Thank Crt1943
Minneapolis
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 7, 2015

Only ate at the restaurant. I got the breakfast buffet for only $9. It had the best french toast ever. I would of rated this Very good but the indoor smoking lowered the rating. Tough to eat when you can smell smoke. Good place to eat however.

Helpful?
3 Thank Troy R
Owatonna, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stayed a Thursday night. Upon check-in, the desk clerk was very friendly and welcoming. There was a promotional offer on that was not when I booked and my rate was changed to the promotion without my asking saving me dollars and allowing for more casino play. The room was updated, clean and roomy. The casino was well lit and offered... More 

Helpful?
4 Thank skei2015
Albert Lea, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 31, 2014

clean udated rooms very nice!!quiet at night, great food and perfect price..staff was really helpful in every way and was really nice and friendly.No problems with anything..casino was really fun..I will stay again when i travel back up north again. Every one made me feel like i known them for years and felt so welcome to stay with them..(EXCELLENT JOB!!!... More 

Helpful?
7 Thank marcus c
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