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Extended Stay America - Minneapolis - Brooklyn Center

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Extended Stay America - Minneapolis - Brooklyn Center
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Bismarck, North Dakota
1 review
1 of 5 stars Reviewed 1 week ago

I stayed here on 9-14-16 and I arrived around 9:00 pm. When I pulled up I new that this was going to be a dive hotel but since I got a decent deal via Hotwire I had no choice but to check in. The hallways were filthy, the elevator had an obscene drawing etched into the info wall. The room... More 

Helpful?
Thank TurkTheThird
PR
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 23, 2016 via mobile

I had a confirmed reservation to stay at this Brooklyn Center hotel from Tuesday July 20, 2016 through Friday July 22,2016. It was a confirmed reservation. It was done many months ago. The reservation stated that I would arrive after 12:00 midnight. I was travelling with my younger son (14) and we choose this hotel since it was located in... More 

Helpful?
Thank D B

Travelers are raving about these Brooklyn Center hotels

Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 4, 2016

I am currently in a 3 month stay here. It is in a central location right off the major Minneapolis highways. Close to restaurants/grocery stores and my job. My biggest complaint is that the hotel constantly smells like cigarette smoke- the hallways and it even seeps in my room through the ventilation despite the numerous air freshers in my room.... More 

Helpful?
1 Thank mehall0713
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for your recent review of your stay. I appreciate your comments about our staff; however, I sincerely apologize that your experience was not to our company’s high standards. Your comments were reviewed by the staff, and we make sure we are properly enforcing our smoking policies to ensure your experience is not repeated. I am grateful for the... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2016

Front Desk Clerk-Shanika Henderson gave me excellent service.She was very pleasant and was quick to help if she could on some situation,with things like problems with the key card ,any questions with the bill,giving direction on how to get to where your going.provided clean linen when need.

Helpful?
1 Thank anitawoodyear
Minneapolis, Minnesota, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2016

I am in the process of a month stay at the Extended Stay in Brooklyn Center. The staff could not be more caring and helpful every time something is needed. Shugg Robinson and Shanika Henderson helped me in a huge way today and they went above and beyond to make my time at Extended Stay great. From the two of... More 

Helpful?
1 Thank Molly B
Pflugerville, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2016

This is not your five star hotel, but it is a great place to stay for an extended time. I have never experienced a more caring and helpful staff in any hotel that I have stayed at that compares to this team. From the General Manager, to the Shift Manager including their staff and maintenance staff all were helpful, caring... More 

Helpful?
1 Thank vanhill2016
Brooklyn Center, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 7, 2016

Staff is wonderful. Very respectable and clean. E-vette is a absolutely wonderful housekeeper. I've always trusted her to clean my room. I always see her work alot. John in maintenence is so kind. Always on top of things when it needs fixing. I enjoy seeing him. Very kind to cutomer and extremely respectable. They both deserves much praise for their... More 

Helpful?
1 Thank Beth D
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to accommodate your needs with our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Indianapolis, Indiana
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed January 14, 2016

Way below the rating that the online service I used gave it. Needs a definite update as it's getting kind of rundown. Had a feel like some people there's extended stay had to do more with their own bad choices than being on a business trip or just bad luck.

Helpful?
Thank scottcomedy
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for sharing your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that we will continue to strive to provide each guest with a comfortable room and professional customer... More 

Wausau, Wisconsin
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 13, 2016

I was disappointed in this hotel. My room was ice cold when I arrived, and then smelled bad after the heat was on. There was a significant draft from the window, as the storm units were still partially open. I attempted to open the main windows to close the storms, but couldn't get them open. The room hadn't been very... More 

Helpful?
Thank Marguerite D
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we sincerely apologize for the room conditions you experienced. I discussed your comments with the team, and we will make sure that we are thoroughly inspecting rooms prior to guest arrivals as well as clearly communicating our amenities during check-in. I really... More 

1 review
4 of 5 stars Reviewed November 25, 2015

The staffs are very nice and caring. They go over and above to listen and help Room is spacious and well equipped for different kinds of visitors I am very impressed with this facility and the staffs. I will happy to stay in this hotel anytime. My family has stayed here also and we thoroughly enjoyed it

Helpful?
Thank Rapha O
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Minneapolis - Brooklyn Center

Address: 2701 Freeway Blvd, Brooklyn Center, MN 55430-1720
Location: United States > Minnesota > Brooklyn Center
Price Range: $79 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Brooklyn Center 2.5*
Number of rooms: 1
Reservation Options:
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