We stayed for 4 nights visiting friends in Minneapolis. Got an offer to upgrade to a "presidential" suite for 160 more bucks. Took the offer, booked one suite instead of two regular rooms, and it was really good deal for our particular situation. I put "presidential" in parentheses so people would not expect some real "luxury". The suite has a lot of space and nice big living room, also convenience of having two-bedrooms with two separate bathrooms, and it was really nice for us. But it was not a "presidential" suite as you would expect from the name. The bedrooms were just regular hotel rooms with regular bathrooms. It also has a guest half bath in the living room. We had a couple sleeping in king and one more adult sleeping in two-queens bedrooms. And we had a living room to hang out together. We requested a microwave, and we were all set. We actually even had our friends over for dinner with us , and had 5 people sitting comfortably at the dining table. Ordered dinner from downstairs Olive Lounge (the restaurant was closed due to Covid situation), and ate it in the room together. There is a Whole Foods very near to the hotel. like less than 5 min drive. We bought bunch of stuff there so we can just eat in the room. There is also Trader Joe and alcohol shop very close to the hotel. It seems like you can't buy alcohol in most grocery stores in MN which we had no idea about, so close by liquor store was very welcomed :) I used the swimming pool, which was working at limited capacity. You had to sign-up at the front desk, they would give you a special key and you would have the pool all to yourself for an hour. That was great. And they seem to clean it after each guest. At least I saw a cleaning lady doing her work in the gym - through the window while using the pool. We are Diamonds. Coming to the hotel we knew in advance we would not get much in the hotel in those challenging times. There was no breakfast as the restaurant was not working, and the lounge was closed too. But surprisingly hotel did a decent job providing the Diamond benefits. They did give out some Starbucks breakfast sandwiches and coffee every morning, and also give a free drink to each person every evening at the reception downstairs. There was not a huge choice of course, but we were able to get decent beers every evening for each of us. The hotel felt very clean and well maintained. All the stuff was extremely helpful and really easy to deal with. So I would definitely recommend the hotel, and would not hesitate to stay again.…
Staff was great and the hotel was working through the COVID protocols. The did offer maid service everyday which was a plus compared to other hotels. They also allowed their workout room to be open. Rooms are large and comfortable. The experience was great. It’s an excellent choice
Went to a wedding there and they ran out of some food they said that there was no more chicken or salmon but said they had some squash raviolis left i said i guess got the raviolis and it was terrible. Do not order the squash raviolis as a menu item if you have your reception there and make sure they have enough of what you order.
Stayed in February 2020 on business. Hotel was a typical Hilton - comfortable with all the expected amenities. Walking distance to other restaurants if you don't want to eat at the hotel. Shuttle from airport was functional.
This was a really nice hotel. I stayed for 2 nights. The staff greeted us each time we entered and exited the hotel. The room was spacious and clean. They had tissue inside and outside of each elevator as a safety precaution to o avoid pushing the bottoms with bare hands. Great location.