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Crowne Plaza MSP Airport - Mall of America

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Crowne Plaza MSP Airport - Mall of America
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460 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Ames, Iowa
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was wonderful! The staff was amazing! Emmanuel at the front desk was extremely helpful. All of the shuttle drivers, including Douglas, Donna, and Rodney were great! Douglas gave my friend and I free tickets to redeem at MOA for discounts, etc., and Donna drove me to Walgreen's so that I could get snacks! The hotel restaurant food was... More 

Helpful?
Thank aks426
Saskatoon, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

With the planes taking off and landing so close by, I expected the room wouldn't be too quiet but it was. I've seen cleanliness comments but we found it very clean (and I'm picky) with someone always cleaning something when we were walking around. The pool and hot tub were thoroughly enjoyed and also well kept and clean. The breakfast... More 

Helpful?
Thank paulimib
Winkler, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We had a 4 day vacation in Minneapolis at the Crowne Plaza. This was our 2nd stay at this location in 2 years. We had a king suite with a hide a bed. The hotel is in a great location and is kept in very good repair. The staff were excellent with all requests handled in a prompt, courteous manner.... More 

Helpful?
Thank Calore03
Bellevue, Nebraska
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

This hotel is very close to Mall of America. It is kind of difficult to get into and out of at first. They do have a garage where you park. Some of the parking is in the open, however they do have some inside the garage as well so your vehicle will be covered. The rooms were nice. The shower... More 

Helpful?
Thank smurfette1106
traer
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here 2 nights 8/19-8/21, I checked in two hours early and that was nice, but it was odd they didnt ask for my ID, a signature, or anything (I paid for online) and did not explain the breakfast policy (paid w room package), just gave me the keys and that was it. The room itself was nice, 2 beds... More 

Helpful?
Thank WebZilla
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Terrible front desk service, parking a nightmare, park and stay parking lot unsecured and not a lot of room not to mention I thought it was included in my room, it wasn't and cost another $15 a day and the front desk staff told me to go across the road to park n pay, rooms average, sheets felt like plastic,... More 

Helpful?
Thank NatashaNoethlich
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hi NatashaNoethlich, In reviewing your reservations that were made, neither reservation were for a park n' fly reservation. We do have over 100 spots for said reservations. Security monitors the lot with every round that they take. The parking garage that is connected to the building is not for park n' fly. It is owned by the 1 Appletree Square... More 

Waterloo, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The sheets feel like shower curtains. Our room is $200.00 when we are staying for 4 hours. Okay... Fine. But there's pubic hair on the fleece cover... Under the sheet. The beds are uncomfortable and low. You might as well just say the box spring is laying on the floor. And we have random furniture that needs to clearly be... More 

Helpful?
1 Thank limitlessdesign1
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hi Limitlessdesign1, We are sorry to hear you did not enjoy your family trip to Bloomington. Based on your comments it sounds as though you stayed in one of our e-suites which has murphy beds in the room along with a conference table and soft seating as well as the wet bar area. It is designed to work more for... More 

Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like this hotel because it is right across the street from the light rail train that will take you to the Mall of America or Downtown MN or St. Paul. There is a Holiday Gas Station down the street from the hotel, which is close to the airport. I was able to purchase this hotel for 103.00 through Priceline... More 

Helpful?
Thank IowaAdvisor
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hello IowaAdvisor, The lightrail being right outside our hotel has certainly opened up great opportunities to visit downtown Minneapolis without all the parking and rush hour traffic. As you already know it also visits the Mall of America as well as the Airport. It's a great way to visit Target Field and soon the US Bank stadium. We do have... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

It was an ok hotel. Seems part of it had been updated. Room was spacious but furniture needed some major updates. Luggage bench fabric had many stains on it. Room had a musty smell. Sheets felt like plastic and skin couldn't breathe. Bed was comfortable. Carpets seemed dirty. Bathroom was clean. Some staff were not friendly, and could use some... More 

Helpful?
Thank Tish K
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hi Tish K, Thank you for taking the time to share your experiences from your recent visit to Bloomington, MN. We will review all your comments with our housekeeping team to ensure any cleanliness issues are addressed. We do apologize that you did not find all our staff to be at your service. Our team is working very hard to... More 

Kalispell, Montana
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Delta airline sent us here because our plane was delayed and we missed our connection to home. Great hotel with 30 minute shuttle rotations to the airport. Also goes to Mall of America. Large pool that you can actually do laps in, hot tub, and sauna. Super large fitness room that you can actually work out in. Nice clean rooms... More 

Helpful?
Thank Jeff B
Tim B, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Hi Jeff B, We are sorry to hear that your flight home got delayed. It appears you had a chance to take advantage of all our guest amenities though so I'm glad you made good use of your time with us. We will share your comments with our team and thank them for their efforts to keep the hotel clean... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Sq, Bloomington, MN 55425-1635
Location: United States > Minnesota > Bloomington
Price Range: $107 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Reservation Options:
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington, MN, North America
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