We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza MSP Airport - Mall of America

Hotel website
Hotel deals
3 Appletree Square, Bloomington, MN 55425
Special Offer
Save 10-30%
3 people have started booking this hotel
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza MSP Airport - Mall of America
View Map
Add Photo Write a Review

406 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is in the midst of a remodel but didn't affect my stay. My room was comfortable and both the airport and mall of America are close by. I was especially delighted in the restaurant. The food was very good. Only downside was my carpet. It needed replacement which I am assuming will be part of the remodel.

Helpful?
Thank Bruce H
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Bruce, Thanks so much for your review! We are so glad that you enjoyed your visit and our convenient location which is terrific for Mall of America visits or Airport take offs. I will certainly pass along your compliments about the quality of food and service to our restaurant and culinary staff. We hope to welcome you back in... More 

Wassenaar, The Netherlands
Level Contributor
211 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were stranded at the airport due to a missed connection. This hotel was close by. It must have been popular because we waited quite awhile for the shuttle and when it came, it filled up so quickly that we had to wait for a second one (which they dispatched quite quickly). I assume it's a good sign when there... More 

Helpful?
Thank dsm_99
Minneapolis, Minnesota
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

My overall stay was fair. I stayed here because I am in town in the Bloomington/Richfield area for business a few weekends out of the month and want to hit most of the hotels in the area to test them. It was stated to be a 3 1/2 star hotel by priceline. The Positives: *It is extremely close to the... More 

Helpful?
Thank heartofmpls
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Lanadelreyz, We appreciate your review! Thanks for taking the time to let us know both positively and negatively how we are doing. I am sincerely sorry that you experienced a delay in repairing your television. As a football fan myself, I know how frustrating that must have been for you. I am glad to know you will be open... More 

Wausau, Wisconsin
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Positives: Comfortable beds, Good enough view (of the airport), clean, great service, helpful staff, easy access, really close to the airport, nice hotel, free wifi was fast. Negative: The heater!!! Oh geez .... It was so so so loud. The indoor AC/heater is next to our bed. We couldn't sleep even though the bed was comfortable. And too bad we... More 

Helpful?
Thank Dee-Chand
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Dee Chand, Thank you for taking the time to review the Crowne Plaza. Although we were thrilled to hear the praise for our cleanliness, location and our outstanding staff, I do apologize you found the heater too loud. Occasionally, we do have issues and I wish you had let us know so we could have addressed the problem and... More 

Stacy, Minnesota
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Heater cycled and each time it kicked on it woke us up! Moreover, while watching TV we constantly had to adjust our volume while competing with the noise from the heater. Furthermore, we stayed in a king suite (room 1021)... it is in need of refurbishing -- 30 years ago. The TV, in the sitting room, is inches off the... More 

Helpful?
1 Thank brian M
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Brian M., Please accept my apologies for your noisy heater! You will be pleased to know that we have started a comprehensive hotel renovation, and the issues you mentioned are in the process of being transformed to a state of the art modern yet comfortable guest room experience. We look forward to welcoming you back so that you may... More 

Red Lake Falls, Minnesota
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We came down for a Wild game, and due to price, we elected to stay here as it was very reasonable, and the Light Rail is right outside the hotel almost. Once we arrived we went to check in, and they upgraded us to a suite for no extra charge. Which was a wonderful surprise. Parking is across the street,... More 

Helpful?
Thank Nichole H
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Nichole H., Thanks for your great review! We are so glad that you found the Crowne Plaza Aire a great place to be during your recent trip. The convenience to the Lite rail, which offers easy affordable service to downtown and the free guest parking, makes the location perfect for going to a sports event at any venue. We... More 

Milwaukee, Wisconsin
1 review
2 of 5 stars Reviewed January 3, 2016

My wife and I have stayed at this hotel many times in the past few years. Unfortunately, I think our last stay was last night. The hotel is no longer up to current minimal hotel standards. The paper thin walls could not stop the conversation going on in the room next door. It was a very uninteresting conversation that went... More 

Helpful?
Thank WiGopherFan
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear WiGopherFan, Our Glory Days are far from over, by early spring we will be to totally new refreshed look and will debut as the New Crowne Plaza Aire Hotel. Our public space and 430 guest rooms and suites will be totally renovated with a contemporary aviation theme and a mid century vibe. I am so sorry that we did... More 

Sioux Falls, South Dakota
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2016

We stayed on Christmas night. Very nice rooms, clean, comfortable beds and pillows! Very nice bar where we shared drinks and a pizza. Was close to the MSP airport and ran a 24 hour shuttle-we needed it at 3:30 AM. Was also close to the MOA. We would DEFINITELY stay at this Crown Plaza again!

Helpful?
Thank MaryCornelius
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Ms. Cornelius, Thank you for your excellent review and for spending Christmas night with us! I am delighted that you found your room clean and comfortable and our holiday hospitality in the lounge enjoyable. We look forward to welcoming you when next your travels bring you to the area. With best wishes for the New Year! Kind regards, Judith... More 

Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

This was a good place to stay. It was clean. The rooms were unusually larger in size and very quiet. And the price was competitive. This hotel is within walking distance to the Mall of America (1/2 mile). And it's about a three minute drive to the airport entrance. We arrived mid week at midnight after a day of traveling.... More 

Helpful?
Thank Jeff S
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Jeff, Many thanks for your complimentary review. I will certainly pass along your kind comments to our food and beverage team and am delighted your found our rooms spacious, clean and comfortable. Please do come back often as we will look forward to welcoming you back. With best for the new year! Judith Kalfon General Manager More 

Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 27, 2015 via mobile

The staff is friendly, the restaurant wasn't bad, and the shuttle to and from the airport was reliable. This hotel could use some updating in terms of the room. The bed was very comfortable though! Overall, it's a decent place to stay at for whatever your needs may be.

Helpful?
Thank Lee C
Judith K, General Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Lee C, Thank you very much for your pleasant review of the Crowne Plaza. We appreciate you taking the time to let others know about our friendly staff, reliable shuttle, and restaurant options. Just so you are aware, we are in the process of a complete remodeling of the hotel including all of our 430 rooms. This should give... More 

Questions? Get answers from hotel staff and past guests. Ask a question

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (73)
Viewed
Room/Suite (24)
Viewed
View from Room (7)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Room/Suite (29)
Viewed
Dining (10)
Viewed
Business Center/Function Rooms (8)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (2)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Bloomington hotels
0.2 mi away
Hilton Minneapolis/St. Paul Airport Mall of America
6.4 mi away
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
0.5 mi away
Hampton Inn & Suites Minneapolis - St. Paul Airport
Show Prices
Show Prices
Show Prices
1.1 mi away
Country Inn & Suites By Carlson, Bloomington at Mall of America
1.1 mi away
Radisson Blu Mall of America
0.3 mi away
Hyatt Place Minneapolis Airport - South
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#