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Crowne Plaza AiRE MSP Airport - Mall of America

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Room & Suite (132)
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The Crowne Plaza AiRE is located one mile east of the Mall of America (MOA) and three miles away from the Minneapolis-St. Paul Airport (MSP). From our front doors, it's only a fifteen minute drive to both downtown Minneapolis or St. Paul. The hotel is also adjacent to the lightrail station. We offer hundreds of beautifully designed suites with a separate bedroom and a spacious living room. All suites are equipped with two televisions, a refrigerator and microwave. The hotel offers free high-speed wireless Internet in all guest rooms. Our fitness center features free weights and twenty machines including treadmills, ellipticals, and more. Guests enjoy our Junior Olympic sized saline pool. We feature over sixteen thousand square feet of flexible meeting space. For your convenience, we are located off of I-494 and 34th Avenue at the intersection of American Blvd and 34th Avenue. We also provide our guests with free parking and complimentary transportation to MSP Airport and MOA.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Wheelchair access
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Family Rooms
Non-Smoking Rooms
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675Reviews
384Photos
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100Room tips
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Popular mentions
Great location to MSP and MOA with shuttles to both, but after that hotel is just average as compared to some very nice Crowne Plaza's I've stayed in around the world. Agree with another review parking is the worst for hotel guests! Not only is it on the top floor but it snowed
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 3 days ago
Dear ChuckS1079, Thank you for the feedback on your stay. We're so happy to read that the location was ideal but we apologize for any inconvenience that the snow removal caused you in the attached parking ramp! Very rarely does it snow so heavily as it has been recently. In the past few weeks we've received record snowfall. For future reference, we do have covered parking spaces on the level just below the roof. There's blue signage that hangs from the ceiling to indicate when the complimentary hotel parking begins and ends. In the case of such heavy snowfall, I'd personally recommend, pulling up your vehicle to the front doors and dropping off all of your bags with the front desk—or checking-in and bringing them up to your room before parking. We understand that this system isn't immediately intuitive and requires asking us directly or extensive research. We're hoping to find a way to change this shortly. Thank you for your perspective, we hope you'll stay with us again someday! Best regards,
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No issues with hotel. Rooms are modern, comfortable & up to date. Front desk staff is always welcoming. However, the service at the Aire Craft Bar & Grill needs to be addressed. The front sign said "Please Seat Yourself." I waited at a nearby table waiting for a to-go order.
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 1 week ago
Dear JaneB872, Thank you for taking the time to review the hotel. We are continually looking for ways to enhance guest experience. These reviews help us understand where we can improve. I will bring up this story to our restaurant staff. That way, they can make the necessary changes to be sure this isn't a recurring incident. Thank you for bringing this to our attention. We're so glad to read that the rest of your stay was satisfactory. We hope that you'll give the restaurant another chance someday so that we can make this right. Best regards,
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Stay here on occasion for work. It works because of shuttle to airport, good restaurant in hotel, rail and shuttle to MOA and rooms are good. Older hotel property but not in bad shape. There’s park and fly options too. Shuttle to airport runs 24/7 on the half hour. Shuttle to
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 3 days ago
Dear ottersRus, Thank you for taking the time to write us a review! Reading what you look forward to when you stay with us, helps us better understand guest experience. Thank you for taking the time to talk about the amenities that matter to you. We hope to see you again soon! Best regards,
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Check in was easy and the hotel is in good shape with clean rooms, BUT the parking is horrific. You have to park in a parking ramp with the only entry doors on the top un covered level. You can pull up and drop off everything and leave someone by themselves in a cold dark area
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 2 weeks ago
Dear Reb1198, Thank you for reviewing the Crowne Plaza AiRE. You are heard and your words help to make us better. I'm terribly sorry that the complimentary parking not up to your standards. I apologize if carrying your luggage up the parking ramp staircase was a hassle. I can imagine how difficult that would be! For future reference, you can always drop your luggage off with the front desk staff before you enter the ramp with your vehicle and after you've checked in. In this way, hopefully no one will be left in a cold, dark area. If carrying your luggage is laborious, you can request a luggage cart or a room near the elevators. We understand that the parking garage attached to our hotel could be improved. As a hotel, we'll discuss further about what can be done. Thank you for your time, we hope you'll stay with us again someday. Best regards,
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Stayed here with my daughter while visiting my mom. They were nice to give us a long room and have the crib ready. Big room. Clean! Loved the aviation theme. It's a huge hotel but felt kind of creepily quiet. It is January, though. Ask for a South facing room. Enjoy the cool
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Response from MichelleM10803, Sales Development Specialist at Crowne Plaza AiRE MSP Airport - Mall of America
Responded 4 weeks ago
Dear AlanaN1111, Thank you so much for reviewing the Crowne Plaza AiRE. We're so glad that you liked your room, the crib and aviation memorabilia! For future reference, The Northwest Airlines History Center is open Wednesday and Thursday 11am–6pm then Friday and Saturday 11am–5pm. We hope you'll return to see us again someday! Best regards,
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12345627
Howdi. Each half hour the shuttle runs from the hotel to the airport. Landing and catching the bus can be tricky as u have to go across the street (thru the building) to catch the bus. They are great though and will drive you pretty much whenever or wherever u need to go!! Hope that helps
2 votes
Yes, all rooms have a mini fridge. They also have a microwave as well.
1 vote
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Yes, there are bathtubs in the king suites. Thank you for reaching out and I hope you enjoy your stay.
1 vote
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No walk-able places close to the hotel but fast inexpensive options at the Mall of America food court. The Light Rail goes by the hotel and can take you to the mall but it won't be super fast to do all that. They do have a coffee kiosk with some food at the hotel but I didn't pay attention to what they had. Hope this helps
1 vote
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The weekday hours of our concierge lounge on the 14th floor are 6:30 AM-8:30 AM (with the exception of Monday) & 5:30 PM-7:30 PM (with the exception of Friday).
2 votes
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123
"We had a room on the 10th floor. It had a nice view"
"Select a room on the south side as that will overlook the river and you will have a nice sunrise."
"Red Roof Inn"
"Higher floors for best views"
"most rooms are situated with decent views I always get the view of the parking deck !"
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PRICE RANGE
$96 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bloomingtonbloomington holiday inn
LOCATION
United StatesMinnesotaBloomington
NUMBER OF ROOMS
430
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