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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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814 Reviews from our TripAdvisor Community

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Showing 805: English reviews
Grand Forks, North Dakota
Reviewed 1 week ago

It was all bad. When We checked in the man at the front desk looked down his nose at us when we asked for a military discount. He told me maybe I should stay someplace else. The room was ok but very cold. Next time we will pick another motel.

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Helpful?
Thank Beachlover_DL
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Beachlover_DL: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza. I am very concerned about the review and your stay is definitely not a typical experience. If possible please forward your contact information to me at pbissen@cpmsp.com. I look forward to speaking with you soon. Respectfully, Patrick Bissen General Manager

Madison, Wisconsin
Reviewed 2 weeks ago via mobile

The staff was quick at check in. They were also great accommodating our early game time one morning by offering to open the breakfast earlier than usual so the kids could eat before the game. Jerry at the bar is awesome!

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Helpful?
Thank Penny A
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Penny A: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay with us during your children's game. I appreciate the outstanding marks for all areas of hotel, especially for the team members. We will also recognize Jerry for providing great service. I hope...

Neutral Bay, Australia
Reviewed 2 weeks ago via mobile

Stayed here for one night after a late flight into town, arrived early hours of the morning and staff member was really friendly and helpful. Unfortunately upon arrival in the room I was a little disappointed the room was quite dated and very musty thank god for the freshener/relaxation spa spray which made the room breathable! It more so reminded...

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Helpful?
Thank eeliechick
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear eeliechick: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am sorry your travel plans were delayed but I am happy that you were directed to the Crowne Plaza. We continually make improvements to the property and the hotel was recently renovated. I am glad to read that the Sleep...

Devils Lake, North Dakota
Reviewed 3 weeks ago

When checking in the putz that works the front desk would not honor the price that was quoted by their reservations. He said "my price is $$, maybe YOUR at the wrong motel". Not sure if this is they way they do business or just one bad employee. Either way they charged too much for a room of that quality.

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Helpful?
1Thank campgrafton
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear campgrafton: Thank you for taking the time to write a review regarding your hotel stay. I am very disappointed in your comments and I would like to discuss them in further detail. Please forward your contact information to my email address - pbissen@cpmsp.com. I will contact you as soon as I receive the information. Respectfully, Patrick Bissen General Manager

Petoskey, Michigan
Reviewed December 13, 2016

We were a tad skeptical when relatives booked us here while attending a memorial service, however, we were very pleased. The room was large and clean and bright. Huge shower, super nice amenities, good bar and restaurant and a great value. Parking was free and close to the door. Some family members complained about noise from other guests, but we...

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Helpful?
Thank dre51
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear dre51: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay with us and I appreciate the outstanding rating for all areas of the hotel. I am sorry that this trip was for a memorial but I am glad that you were able to...

Reviewed December 9, 2016

I went to lunch with a group of four and could not have had better service. Our server Vickie remembered us from years past and even remembered our drink order!. The menu has changed since we were last there and I loved the options. The food was great as well.

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Helpful?
Thank Chelsea S
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Chelsea S: Thank you for visiting us again and for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington and the North Restaurant. I am delighted that you enjoyed your meal and I appreciate that you mentioned your server Vickie. We are very lucky to have her on our team. Please know, we will...

Cape Coral, Florida
Reviewed December 9, 2016

Well worth the price for the comfort and convenience. Facility is clean and up to date. Wasn't real happy with the odd choices in restaurant and they apparently don't serve liquor. Rather weird. I guess if you like beer, it's OK.

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Helpful?
Thank AskDickWagner1
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear AskDickWagner1: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I appreciate the outstanding rating for all areas of the hotel. I am confused by your comment about the limited choices in our bar. We have a full service bar in the North Restaurant but maybe they were not open when...

Reviewed December 7, 2016 via mobile

Hotel is fantastic, the gal at the front desk asked about our weekend and put us on the women's floor? Never heard of such a thing before , this was our second time here and will stay again. The rooms are clean and comfortable, great staff and the breakfast buffet is delicious, we also ate supper in the restaurant and...

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Helpful?
Thank Marla P
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Maria P: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay again and I am happy that you liked the location of your room and our women's floor. Additionally, thank you for dining in the North Restaurant for breakfast and dinner. Please know,...

Alexandria, Virginia
Reviewed November 21, 2016

This hotel is clean and comfortable. The staff is very friendly and the breakfast is nice a hot breakfast with a lot of variety of choices. They had a shuttle to the airport and the Mall of America which was very nice

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Helpful?
Thank Alicyn
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Alicyn: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and I appreciate the high ratings for all areas of the hotel. I appreciate you mentioning that you liked our staff friendliness, the breakfast buffet and the shuttle service. We wish you a...

BOWMAN
Reviewed November 20, 2016 via mobile

Excellent location near to airport, Mall of America and light rail. Staff was efficient and courteous. I was pleasantly surprised with the reasonable prices of the restaurant and room service. Interior of hotel is a little dated but the place was very clean and I was also happy with the suite we got. No complaints and I would recommend.

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Helpful?
Thank ROBERTO A
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear ROBERTO A: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. It is a pleasure to read that the hotel location was perfect for your trip, that the staff was courteous and that you enjoyed our restaurant North. We strive to provided comfortable accommodations, great service and delicious food. I truly...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Location: United States > Minnesota > Bloomington
Price Range: $82 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America
Hotel Style:
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travelers.
10 questions
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Iowa City, Iowa, USA
11 months ago
Waterloo, IA
over a year ago
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No heat in room.”
 of 5 bubbles campgrafton, 3 weeks ago | Read review
“away from elevator, highest floor”
  • Sleek, modern, very clean
  • Huge, walk in shower
  • Coffee and Ice Bucket
  • Really decent products
 of 5 bubbles dre51, Dec 13, 2016 | Read review
“Women's floor”
 of 5 bubbles emeehan, Nov 17, 2016 | Read review
“avoid pool side rooms on weekends, 5th floor is quiet”
 of 5 bubbles markgG7140UX, Oct 23, 2016 | Read review
“Higher floors better.”
 of 5 bubbles iamabum4ever, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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