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Comfort Inn Airport

Traveler (136)
Panoramas (29)
Room & Suite (140)


#27 of 43 hotels in Bloomington
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
100Room tips
Traveler rating
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  • 58
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Popular mentions
Consistently poor service from Housekeeping and Front Desk staff: none of the electrical outlets were working near the bedside table on check in & had to drag lamp and clock cords across the top of the second bed to get to working outlets, sloppy check in process with wrong dates for key access discovered 12 hours later and charged for a room safe without discussing it only to be shocked at checkout with unauthorized daily bill for unused safe fees, very poor and disinterested service attitude from most front desk staff when asked for assistance, way overpriced and just getting by on location. The positives were very good service from the shuttle drivers, comfortable bed and good restaurant on site. On balance, not worth the money or aggravation due to poor service and attitudes.
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Very good place to stay close to MN airport as well as mall of america, there will provide schedule services for drop off and pick from/ to mall of america, airport etc., with in 2 miles radios. Room are pretty neat. Breakfast service ladies are very good to refill all the options very quick.
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My family stayed at this hotel because it is close to the Mall of America and my mother in law belongs to there rewards program. I had read some of the previous reviews and was a little concerned as I didn’t know if we would get a clean room or a dirty room. Unfortunately as we entered the room it had not been cleaned (we checked in at 4:00 pm). There were empty beer cans on the table, beds had not been made and dirty towels on the bathroom floor. When I went down to talk to the front desk they immediately passed me on to the manager. His reply at first was, “well everyone makes mistakes”. I told him I had read other reviews and this seems to be a common thing.He then answers back that they just got all new staff. He did get us a different room that was cleaned. He didn’t offer anything else for the inconvenience. The weekend we stayed the pool was also closed for maintenance. I wish they would have said something when we made the reservation. If you do get a clean room from the beginning the beds are comfortable and no bugs where to be seen.
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Response from Tina M, Guest Relations Manager at Comfort Inn Airport
Responded 4 days ago
3Cole5, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. I apologize for the pool issues as well and sorry if this was not mentioned during your reservation, we will check booking procedure published online. We look forward to serving you again!
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We have been staying at this hotel for about 20 years. Over the years, they continually upgrade. The hotel has never felt "tired". Nice pool area. Plentiful and varied breakfast included, gym. Outback onsite. Clean, comfortable rooms, well located. What more could you want?
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Review collected in partnership with this hotel
Response from Tina M, Guest Relations Manager at Comfort Inn Airport
Responded 1 week ago
Thank you Hazelgs , your review is very impressive to us . I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff of Comfort Inn Airport, we thank you for your business and we hope to see you again.
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Stayed here a night before an early flight for vacation. Great rate, clean room, and near airport. Staff were very accomodating and helpful. The hotel offers a stay and fly option where you can leave your care for upto 7 days. Shuttles are available to and from airport. Great option if you want to stay near airport for early flights. older hotel but clean.
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Response from Tina M, Guest Relations Manager at Comfort Inn Airport
Responded 3 weeks ago
Hi JimOfMinn, A big THANK YOU for leaving your five star rating of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope you're looking forward to your next stay as much as we are! Have a great day ahead from the general manager of Comfort Inn Airport.
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$91 - $180 (Based on Average Rates for a Standard Room)
comfort inn mall of america hotel bloomingtoncomfort inn bloomingtonbloomington comfort inncomfort inn minneapolis
Comfort Inn Mall of America
United StatesMinnesotaBloomington
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