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The marketing team for the hotel deserves a raise as it looks nice .... then you sit in a chair (no springs so you sink in), walk down the hall (carpets extremely dirty and needs to be replaced, needs to be repainted, smells), enter a...More
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Thank Ryan R
Response from Amber O, Manager at Park Plaza BloomingtonResponded August 2, 2016
Dear Ryan R.,
Thank you very much for your candid review of your recent stay at our hotel. It's very disappointing to all of us that we didn't live up to your expectations. I have addressed your concerns with our team, and I assure you...More
Dirty room. Asked for extra pillow because the down was poking out of the ones provided and was told they could only give us one and when we went to the door to get the pillow it and a wet blanket that was not requested...More
Response from Tim R, General Manager at Park Plaza BloomingtonResponded August 1, 2016
Thank you for taking the time to share your experience at the Park Plaza. Your feedback is extremely valuable to us as we strive to improve with each and every stay. I greatly appreciate your comments about service experience and I understand your frustration. Please...More
$106 - $146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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