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Hilton Minneapolis/St. Paul Airport Mall of America

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Hilton Minneapolis\/St. Paul Airport Mall of America
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1,173 Reviews from our TripAdvisor Community

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Showing 1,159: English reviews
Wisconsin
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

So much better in the summer when they don't have a policy of raising the temp at night. Temps go down to comfortable sleeping temps!! Room service options are really limited & they were out of two choices again, but Seemless delivers so not too bad.

Helpful?
Thank Frustrated1974
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review of our hotel on August 22nd. we appreciate you sharing what made your stay enjoyable and we will certainly follow up with the Culinary team on the issue with menu availability for In Room Dinning. We appreciate all of our guest feedback and use this to help improve the future experience of all our guests. More 

Hayward, Wisconsin
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice, clean hotel with a convenient location to the Mall of America and other activities. Booked on Expedia, hotel didn't give me the type of room I booked but I don't know if that's the hotel or Expedia, I would stay again. Nice size room and very clean.

Helpful?
Thank Kathy M
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review of our hotel on August 22nd. We are blessed with a great location and team of associates. We appreciate you sharing what made your stay enjoyable and we will looking to the Expedia comment and room type requests. Thank you for bringing this to our attention we look forward ot you returning soon! More 

Woodbury
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice way to spend the night before an early flight and not worry that we would miss our plane. We took the first shuttle to the airport, very quick and easy! Very clean hotel, restaurant ok, not a lot of choices, but enough. Quiet hotel, comfortable beds.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Margaret Marie Z
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much we appreciate you choosing to stay with us and we are very happy to hear we were able to start your travels off the right way! More 

Cambridge, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

And also next to a nature reserve for those who have time to walk. We chose this because the pool looks nicer than the Marriott's. It's not long enough to do proper laps in, but is water and daylight between flights. Restaurant staff very friendly, night management exceptionally so. Late check-out til 13:00, which was very helpful for our connection.... More 

Helpful?
1 Thank swift108
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for your review, we are blessed with a great location. We are very sorry to hear that the Shuttle services did not meet your expectation and we are working with our team members to ensure this is corrected immediately. Thank you for the review and feedback it is the only way we can correct these issues. More 

Leesburg VA
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed overnight to catch an early flight. Very disappointed. The lobby was in poor condition (couch was dirty and sagging). Room was okay, but not up to Hilton standards. In the morning, no free coffee in the lobby. Wanted to charge $3 for a cup. In contrast, lesser names such as Hampton Inn and Comfort Inn offer coffee plus breakfast.... More 

Helpful?
Thank EQUITY6
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

We thank this guest for there feedback and are working hard to correct the issues that were pointed out. We are excited to let everyone know that the seating group mentioned in the review is now being replaced and we thank this guest for there honesty and there time in completing a review. Thank you again More 

Saint Paul, Minnesota
Level Contributor
48 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you're looking for a quick, self-contained place to stay over night, the Hilton Minneapolis/St. Paul Airport by the Mall of America is a good choice. The rooms are comfortable and sit across the road from very nice nature trails along the Minnesota River. The hotel provides shuttles to the airport and Mall of America, both of which offer access... More 

Helpful?
Thank Bjorn P
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review given to our hotel on August 18th. We appreciate you sharing what you enjoyed about the hotel as well as what maybe you would change. While we certainly understand your thoughts on the location, we offer complimentary shuttle service to just about anything you may need and are always able to go above to ensure... More 

Madison, Wisconsin
Level Contributor
147 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Will not stay here again. I travel every week, and this is not up to par for a full service Hilton. The room was okay, but the thermostat would not cool the room, even though it wasn't hot outside. There was a fan in the closet - interesting way to control the temperature. The bathroom was terribly small. The vanity... More 

Helpful?
1 Thank WJ2011
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

We thank this guest for there feedback and will be using it to improve the processes and the quality of our guest experience here. we share all of the reviews we receive with all of our team members and will continue to work hard to earn our position in the market every day. Thank you again for this feedback. We... More 

Boston
Level Contributor
239 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Airport Hilton after flying in late on a Friday night to attend a Saturday Twins game. Arrived around 11:30 pm, called the hotel for the airport shuttle which showed up about 5 minutes later. How convenient. Check-in was very quick so we were in bed by midnight. The room was very spacious, well maintained and contained everything... More 

Helpful?
Thank BostonRedSoxFan2004
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the exceptional review given to our hotel on August 15th we appreciate you sharing what you found made your experience great! We have a wonderful facility and some amazing associates and all of them are focused on one thing. Guest Experience Come back soon! More 

Niles, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Had to call the hotel multiple times over a 45 minute period for airport shuttle and was told they were there on time. There were 6 of us waiting and no shuttle arrived. We had the same experience at the Mall of America shuttle.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Melissa K
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for sharing your thoughts on the hotel and your concerns with our shuttle services. we are working hard with our team to improve this and will continue to do so until it is as perfect as it can be. Thank you again this type of feedback is the only way we can improve the processes. More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place to have a formal wedding. Great staff and facilities. Easy access to airport but I didn't hear the noise. and mall of America. There is shuttle service to the mall of America...beds are a negative. They are small

Helpful?
Thank Victoria J
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the great review and for allowing us to share your special day with us! feel free to post great pics of your event we love sharing memories! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Hilton Minneapolis/St. Paul Airport Mall of America is set apart from other Bloomington, MN hotels by its commitment to customer service and environmental stewardship. Situated adjacent to the Minnesota Valley National Wildlife Refuge, this Hilton hotel provides a unique sense of peace in the Bloomington, MN area. We offer complimentary shuttle service to the nearby Mall of America and Minneapolis/St. Paul International Airport (MSP). Close to the Light Rail Transit system, guests have convenient access to downtown Minneapolis and a variety of professional sporting events at Target Field, Target Center, and Mall of America Field. While at the hotel, be sure to savor Blue Water Grill’s award-winning steaks or seafood entrees and admire the nature photography on display, all created by Executive Chef Eric G Baker. And to make your stay comfortable and convenient, we offer great amenities such as the glass-enclosed atrium recreation area with a heated indoor pool, two whirlpools, 24-hour fitness center and complimentary parking. ... more   less 

Additional Information about Hilton Minneapolis/St. Paul Airport Mall of America

Address: 3800 American Blvd E, Bloomington, MN 55425-1658
Location: United States > Minnesota > Bloomington
Price Range: $109 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Minneapolis/St. Paul Airport Mall of America 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Minneapolis/St. Paul Airport Mall Of America Hotel Bloomington
Hilton Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/St. Paul Airport Mall Of America Bloomington, MN, North America
Hotel Style:
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#17 Family Hotel in Bloomington
#18 Business Hotel in Bloomington
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