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SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

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SpringHill Suites Minneapolis-St. Paul Airport\/Mall of America
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400 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This hotel is only 4 blocks from Mall of America. And only blocks from the airport. Our stay was real good. We had a king 2 room suite. It was a big room and had a nice bathroom. The bed was real good too. We visited the pool and hot tub and they both were clean and we enjoyed them.... More 

Helpful?
Thank Tim M
Minneapolis, Minnesota
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent customer service. We loved the place. Amal at the check out/ reception area stood out. She was extremely helpful, patient and pleasant in doing her job. The rest of the staff were also amazing. Keep it up.

Helpful?
Thank Golf_Mountain
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for an overnight airport stop, and plan to stay here again for my return leg overnight stop. I chose this hotel based on its reasonable price, close proximity to the airport, and the stellar reviews it had on other websites (Google and others). I'm not a very picky person, I just need someplace convenient to lay my... More 

Helpful?
1 Thank Geoffrey M
IKansas
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is next to the runway at the MPLS-St. Paul Airport. Planes started departing at 6:30 a.m. Be sure you book away from the runways. The carpet in the hallways and in our room need replacing. Ours was stained and dirty. The sleeper sofa had seen its better days as well. I really don't like upholstered sofas that look... More 

Helpful?
Thank LadyTravellerKansas
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear LadyTravellerKansas, I want to thank you for providing feedback from your recent stay with our property. I do want to sincerely apologize for the issues you experienced with the carpeting and the sofa sleeper. We do have members of our staff carpet clean on a rotational schedule, but I have mentioned to the appropriate department heads to ensure this... More 

Poplar, Wisconsin, United States
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Avoid if you actually want to have a room upon arrival!!! Made a reservation for 2 rooms 2 nights and some how they magically disapeared!! What a joke! And they were now sold out. Right. Avoid!! Driving a long way to arrive to this. And then to be treated like absolute trash.

Helpful?
Thank HTayson
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear HTayson, I want to take a moment to apologize for the issues that you had encountered upon your arrival at our property. I have researched this issue and again, do apologize, as we could not locate any reservations, under your name, for your arrival. Unfortunately, there are times when there are technological issues beyond our control but we strongly... More 

Bonita Springs, Florida
Level Contributor
314 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed June 14, 2016

We only stayed one night but picked this hotel for it's shuttle service to and from the airport. That's a real convenience. Unfortunately we had to leave even before breakfast started but we were impressed with the size of the seating area for breakfast. The whole lobby area is nicely done. The studio room was just slightly larger than a... More 

Helpful?
Thank stulimom
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear stulimom, Thank you for sharing about your recent experience with our property. We are happy to hear that you were able to utilize the complimentary shuttle service for the MSP Airport. We also appreciate your comments regarding our lobby and guest room. It is disappointing to hear that you were not able to enjoy breakfast, but we do hope... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

Fast, friendly, easy and efficient check in (thank you Garrett). Poor parking (small lot, limited parking and it's hard to tell if you're parking in the right lot-2 or so other parking lots abut this hotel's lot). Underground parking available for $10 each night. The hotel is located in close proximity to the airport and on one of the flight... More 

Helpful?
Thank CrossCountryDriving
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear Ingrid A, I want to take a moment to thank you for providing such a thorough review of your recent stay. We take pride in offering the best possible service at the best value. I will ensure that Garrett is made aware of the positive comments and also will alert the breakfast team to the positive feedback as well.... More 

Valley City, North Dakota
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2016 via mobile

Clean, modern suites with separate sleeping area. Comfortable beds. Close proximity to MOA and airport. Went on Memorial Day weekend so it appeared to be booked full. Rooms were quiet despite number of people. Free hot breakfast was below average hotel fare that many places seems to be serving now, made worse by the holiday crowd and staff inability to... More 

Helpful?
Thank valley2012
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear valley2012, Thank you for sharing about your recent stay with our property. Your feedback regarding the overall cleanliness and guest room suites is appreciate by our team. Regarding the breakfast, I do apologize that staff was not able to keep up and that you felt it was below average compared to similar hotels. We do always look at ways... More 

San Marino, California
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

Closest location to airport. Appx 5 mins. 8 mins to mall of America . Hotel look pretty good conditions, room are decent size, bathroom, small living area and room separated with glass sliding window. Functional. Lobby is clean and welcoming. No complimentary water $2.5 a bottle. Breakfast look nice but I was too rush to eat . Overall great hotel

Helpful?
Thank jt93664
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear jt93664, Our team wants to thank you for sharing about your recent experience with our hotel. Your comments regarding our location, lobby and breakfast are much appreciated. As you stated, we do not currently offer complimentary bottled water, but this is something that we are currently reviewing as a potential future offer to our guests. Once again, we are... More 

1 review
1 of 5 stars Reviewed June 5, 2016 via mobile

Horrible service here. We called early to see if we can check in early and they said they weren't able to know. Then when we got here, we called the front desk 3 times over the span of 6 hours to ask for a rollaway bed and each time they said they'd check, but they never called back. In the... More 

Helpful?
Thank HlubKoj L
Joseph K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport/Mall of America, responded to this review

Dear HlubKoj L, I want to thank you for sharing about your recent experience with our property. I am quite disappointed though in your overall stay and can certainly understand your frustrations. We had clearly missed our promise to offer great service to all hotel guests and I do not understand why the staff did not take care of you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites Minneapolis-St. Paul Airport/Mall of America

Address: 2870 Metro Drive, Bloomington, MN 55425 (Formerly SpringHill Suites Minneapolis-St. Paul Airport)
Location: United States > Minnesota > Bloomington
Price Range: $148 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Minneapolis-St. Paul Airport/Mall of America 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Springhill Suites Minneapolis-St. Paul Airport Hotel Bloomington
Cambria Suites Bloomington
Cambria Bloomington
Bloomington Cambria Suites
SpringHill Suites Minneapolis-St. Paul Airport/Mall Of America Bloomington, MN, North America
Hotel Style:
#8 Romantic Hotel in Bloomington
#9 Family Hotel in Bloomington
#12 Business Hotel in Bloomington
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