The trip was great! We were right next to the Mall of the America and the Hotel was wonderful! The hotel had great amenties, the gym was wonderful and the grill was quite nice (and very kid friendly).

Just got back from my trip from the 24th to the 28th of July. Mandatory masks were just implemented a day after arrival. There are sanitizers throughout the hotel. I was really glad that there is one @ the elevator. The restaurant was really good and really nice modern decor! All of the ingredients are picked Minnesota local. The waiters are very professional and wear masks. I only wish they would stay 2 meters away when we order so I can take my mask off. When masks were made mandatory, one day there teens and kids running around the upstairs lobby without a mask (high risk group). I would like to see more security making sure that rules are followed. Customer service at the lobby was great. Room service was fast. They also wore masks. The bed was heavenly. Great, fast internet. The only criticism I’d give is about the TV. New movies are $30, and to use the chrome internet option, which is available (good), you must bring your own HTMI cable. The hotel won’t give you one. I’d recommend bringing your own sanitizing wipes to clean the counters in your room and bathroom when you get there. You never know! Happy traveling!

So I have stayed here for work many times, but never have gotten to enjoy it on a vacation type setting. Thanks to Gary in Sales for showing amazing customer service and such kindness, we were upgraded to a small suite. The check in process was seamless. Sophia was beyond friendly and attentive. All smiles and extremely helpful! Our room was on the top floor and overlook the airport. Watching the planes land and take off was quite impressive! The location of this property to the Mall of America is perfection. It’s inside it! You never have to put on a coat or get wet if it’s raining. Brilliant! We did have breakfast at the restaurant and it was absolutely delicious (love the apple cider jam). Excellent service! I must add that the entire hotel was spotless! Every rug was vacuumed, surface sanitized, roomed just smelt clean. Couldn’t have felt safer. Thank you to Gary and his team for an amazing experience! We cannot wait to come back. 5 stars!