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We ended up traveling to the cities two days early (two weeks ago) to beat a storm as we were flying to Florida on Wednesday. There was a mix-up with our two seperate reservations as we had previously made one with them to Park and...More
We stayed here before boarding our plane the next morning for Cancun. The hotel shuttle picked us up at the airport and brought us to the hotel. Jim was the driver and he was professional and helpful. Probably waited 15 minutes after contacting the hotel...More
Thank Mike B
Response from Matt C, Manager at Holiday Inn Bloomington W MSP Airport AreaResponded February 7, 2018
It was our pleasure to have served you! Enjoy Cancun!
(and we'll try to get these temps back above zero while you are gone)
Simple enough place if you have to stay for business in the local area, but nothing to really set it apart, and 3 other hotels nearby.
The lobby, bar and restaurant have all obviously been updated to be quite appealing, however the general corridors and...More
I’m not one to complain publicly because I know how hard it is to run a business. That being said, I feel compelled to write a public review of this hotel so people can consider it when looking for a hotel near the airport.
Thank Kristen R
Response from Boe L, General Manager at Holiday Inn Bloomington W MSP Airport AreaResponded 2 weeks ago
Dear Kristen R,
My deepest apologies for your most recent experience with us at the Holiday Inn Bloomington W. I can imagine how frustrating that must have been for you at that hour of night. It is completely unacceptable from myself, ownership, and IHG standards...More
Hotel was converted from an older style hotel so you could see wear and tear. They originally got my room incorrect but ensure that corrected quickly. Morning breakfast buffet was good; I had meal vouchers. I probably wouldn't have made the 11 dollars they were...More
Thank Dustin N
Response from Matt C, Manager at Holiday Inn Bloomington W MSP Airport AreaResponded January 24, 2018
Thanks for your review! However, we’re surprised to hear your feedback on airport noise, as we never receive complaints about this - especially given the fact that we are roughly nine miles west from MSP Airport and quite a distance from the flight...More
Response from GoPack22 | Property representative |
Thank you for the question and the review. I have spoken to all the managers to ensure their staff is making they are making all guests feel welcome and to handle all issues in a positive and polite manner. Again, thank you... More
Thank you for the question and the review. I have spoken to all the managers to ensure their staff is making they are making all guests feel welcome and to handle all issues in a positive and polite manner. Again, thank you for bringing this to my attention.