Poor customer service and reservation accuracy. The front desk represenitive was very difficult and argued with me about my reservation. He said we got what we reseved and when I showed him the confrimation e-mail showing him that he was wrong he acted like he didn't care and it…
The customer service at this hotel is terrible. The front desk was very rude, unaccommodating, and had a poor attitude as well. The parking is limited and terrible too. I will never go back and If I anybody is looking to stay here DONT. There are plenty of hotels near here…
My room had missing outlet covers, covers missing screws, they looked dirty like they could use cleaning. The carpet had huge stains on them. The sofa sleeper was trash full of stains and holes and the mattress was uncomfortable on the sofa. The coffee table and the kitchen…
We booked for 1 night to use the shuttle to airport at 3:30a.m. For the price, this was very good service. Our room was very quiet, there is a Denny's next door & a Walmart across the street. A set of stairs with a railing would be beneficial to get to Denny's. Although the…
Everything was wrong. I was promised a room different than what I received. Then, that room was literally as hot as a furnace and there was a box fan on in the room which did nothing. The room smelled absolutely horrible. They said they had no other rooms available and did…