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Great Wolf Lodge

1700 American Blvd E, Bloomington, MN 55425-1216
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#29 of 49 hotels in Bloomington
Stay at Great Wolf Lodge Minnesota, near Minneapolis, MN! Our Bloomington resort offers both indoor waterpark family fun and dry-land adventures for everyone. Explore kid-friendly activities, a range of dining options, an adult-friendly wine down service, and more all under one roof. Your stay in one of our 404 suites includes access to the waterpark, kept warm at 84-degrees year-round. Access is exclusive to our guests for shorter lines and non-stop fun. Book your Great Wolf Lodge adventure today!
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babytygger wrote a review Oct 2020
Minneapolis, Minnesota21 contributions6 helpful votes
The hotel was very committed to their COVID precautions. All staff we encountered were wearing masks. Plenty of hand sanitizer all around, including in the water park. They also had spray bottles and clothes in the waterpark to clean your chairs and tables prior to sitting down. They limit the waterpark to 250 guests. If they exceed the max, they start a waitlist and let you know when you can enter. Even when the waterpark was full, there was plenty of room to stay spread out and not feel crowded. They do have in room coffee maker, not a keurig. Coffee was not good. Went downstairs to the Dunkin Donuts for better coffee. You can bring snacks and beverages into the waterpark, but not meals, ie pizza, takeout. My one complaint that leads to the four star rating is that they advertise check in is at 4:00. THey say you can come early and use the waterpark. We arrived on Wednesday at 2:30, did checkin and was told room not available. We then took the kids to the waterpark. At 4:30 we had not been told our room was available, we went back to checkin and told our room was still not ready but would be soon. I asked about the 4:00 checkin guarantee and was in formed that your room is not guaranteed at 4:00....the guarantee is that you can check in and your room will be available when it is. Our room did not become available until 6:15. 2 nights was plenty consider you can use the waterpark on day of arrival starting at noon and on your day of departure you can stay as long as you want
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Date of stay: October 2020
Jkeena wrote a review Oct 2020
Saint Cloud, Minnesota119 contributions35 helpful votes
My sister and nephews flew in for a weekend and wanted to have some fun at the waterpark to get a little break from the covid craziness. Check in was easy getting the wolf ears was a nice surprise. Everything really closes too early unless you have really little kids and the restaurant was not open for lunch, only the bar type food inside the water park was open at that time. There were many hand sanitizers around and I didn't run into any empty ones and everything seemed really clean in the waterpark. They don't do any housekeeping while you are there, which would have been good to know when we all needed to take showers again and didn't get clean towels. The room was cute with the little cabin area with bunk beds, there was no door though, so it took a while for everyone to get dressed in the bathroom rotation. The waterpark was fun, but the stairs were a killer for some of the slides. I wish the life guards would tell the kids in the lazy river not to run through there and push people out of their way, it was relaxing until kids would run through doing that or going the opposite way.
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Date of stay: October 2020
1 Helpful vote
Kclarrey wrote a review Oct 2020
Parkville, Missouri26 contributions2 helpful votes
I had a few concerns after reading the reviews, but I decided to try anyway. We pulled up to check in and there were 2 vans pulled at the front with pot smoke just pouring out. Of course I had to explain to my kids what the smell was. Then when we walked up to the door with our luggage, there was a used tampon on the sidewalk on the way to the door. The use of masks inside was hit or miss by guests, and I never saw anyone try to correct this. They did seem to keep things cleaned and disinfected though, although I never saw anyone cleaning the elevators. There is only one place you can put a mobile order in for food, the rest of the places you have to go to and place the order. We tried to call two different places but they will not pick up the phones. Then when leaving I discovered my license plates had been stolen off of my car. Based on these things, I would not stay here again.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
Kathryn M wrote a review Sep 2020
Minneapolis, Minnesota32 contributions12 helpful votes
Stayed one night - 5 people (2 adults, 3 kids ages 9-14). The check in process was so awkward. I downloaded the app ahead of time, did the pre-check in information, and responded to the concierge’s text message asking for my license plate number. All these things were supposed to make check in a breeze when I got there. However when I arrived, I had to fill out everything all over again, and they had never received any info I filled out, (or just didn’t check it). Also, there was a security person directing people as we walked into the hotel - He told me to stop and wait in the middle of the lobby before I could walk up to check in, even though there was no line at all. He then walked away, talking to other people, so finally after about 5 minutes of waiting for no reason, I just walked up and checked in. As I was checking in at the desk (husband not arrived yet), my three children were standing right by me, not in anyone’s way, behaving well, no one was waiting behind us, and we were all wearing masks, as required. The same gentleman walked up to me and said my kids needed to go to a different lobby area that was several feet away from me while I finished checking in. I did not have a clear view of them there, and did not feel comfortable being separated from my children that far away. I thought it was a very odd request - the lobby was not packed at all, and I was the only one checking in at the front desk at that time. I told him no, I prefer to have my children nearby so I can see them - I did not allow them to leave, as he was trying to make them do. Very strange, and it was not a good first impression. We had a queen family cabin suite - room 502- One queen bed, and two bunkbeds in a ‘sub-room’ within that looks like a log cabin. Great room overall, and kids loved the bunk beds! It overlooks the top of the building but still had a great view of the Minneapolis skyline, planes from the airport nearby, & a lovely sunset (west facing). No freezer compartment in the fridge, but the fridge was a decent size, otherwise. There was a microwave, coffee maker, hair dryer, bath soap, and shampoo in the room. However, there was no hair conditioner provided, so make sure you bring your own, if you need it as much as we do after a day in a chlorinated pool. Beds were very comfortable, which I was surprised about. It was nice to have a TV in the kids bunk room, however there’s no door, so it will compete with the TV in the main bedroom, so you cannot watch TV at the same time. I wish there was a door to those mini cabins. The room has smart TVs, so I thought that was an extra perk. It also had a lot of counterspace, as well as a little dining room table with a couple chairs… It’s perfect for a family of 5-6 people. Shower was full of hair and didn’t look like it had been cleaned, so that was gross. There were also some food particles on the floor that were not from us, so the room wasn’t super clean. As for the ‘extras’ that can be purchased in a pass- My kids were too old for wanting the magic wand experiences (except maybe my 9 yr old). The climbing wall, mining experience, and even the high ropes, were definitely geared for younger kids. All three of my kids would’ve loved this about 3-4 years ago, maybe. The arcade is pretty good for older kids though. The pizzas you can order from the restaurants are huge, and really tasty… Definitely recommend doing that! You have to order from the mobile app, and then the app tells you when the food is ready to go pick up, so you don’t have to wait around outside the shop. That was a nice touch. Dunkin Donuts was a welcome perk for us grown ups in the morning - it has very limited hours, so watch the time if you want anything. We stayed in the waterpark for most of the 2 days. Kids had a blast, Although the first day only 2 body tube sides were open, and the second day all the body tubes slides were closed… No idea why. Bummer the full experience isn’t really offered. However the tube rides, wave pool, and lazy river were great! It was a very clean water park. I loved that no place was too deep for my 9 yr old - except the very end of the wave pool at 5 feet deep - and lifeguards were really attentive. After day two, we all were getting bored of hanging at the waterpark, so that was long enough for us. They also do day passes, heads up. This is not so much a resort, as it is a hyped up hotel with the waterpark. If you’re looking for a resort experience, I don’t feel this is it. If you’re looking for a fun place with the kids, I think this place has enough to offer for about 2-3 days of kid fun without leaving the hotel. That’s all we needed, so overall it was a decent experience.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
Reecem1689 wrote a review Sep 2020
10 contributions9 helpful votes
We arrived at Bloomington Great Wolf Lodge at 8PM. Upon arrival we pulled up to the front door to unload our belongings and we were greeted by loud inappropriate music blaring from a second story balcony with profanities being shouted. At least 10 individuals were crammed onto the balcony and the scent of weed filled the air. Our first impression left us feeling this wasn't a very family friendly establishment. As we walked in the front door there was chicken wings scattered across the entry way - we had to dodge around them to avoid. We entered the lobby and immediately asked to talk to a manager to address our concerns. The manager told us "there's nothing we can do about that"- in reference to the loud music, weed smoking, and yelling outside. Although displeased with the lack of action from management we headed up to our room as our child was exhausted from travel. The first (of three) rooms the room was at a toasty 78 degrees, the mini fridge didn't work and the sheets were stained. We were moved to another room immediately and the same issues were encountered. The last room we finally were moved to was the same temperature and absolutely stunk like very strong smelling Indian food. It was 11PM at night and we had had it, so we left and drove home. The front desk were mocking us, laughing, and happily waved us goodbye. The next morning we contacted the General Manager, Angela, and she was very compassionate, upset of the staffs dismissal of our concerns, and promised us a paid vacation to a Great Wolf Lodge of our choice. As we were looking to get away prior to school starting we booked our vacation for the following week to the Wisconsin Dells location. We sent the booking to Angela and she approved without hesitation. The following day we received a phone call from the VP of Operations who was so unbelievably rude and said they would not be honoring the promise that Angela had made and that we are not allowed on the property. We were absolutely appalled at his tone, the way he represented the Company and his decision to not allow us back. We had done absolutely nothing wrong in this situation and have never had something like this happen to us before. We will never recommend or visit another Great Wolf Lodge so long as they are around. All staff, excluding Angela, were a nightmare to deal with. Customers and families are not put first when expressing concerns.
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
$133 - $321 (Based on Average Rates for a Standard Room)
United StatesMinnesotaBloomington
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