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Holiday Inn Express Hotel & Suites Brainerd-Baxter

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178 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Brainerd-Baxter
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Showing 178: English reviews
Brooklyn Center, Minnesota
2 reviews
3 of 5 stars Reviewed April 24, 2016

Ask for early check in was accommodated, but room looked like it wasn't touched hair still on back wall off shower, office chair top was blackened with soil gold chair with soiled top, extra seat fabric chair had stains over 50% of chair, carpet was nasty in room and stairways, and elevator. This place as really gone down hill from... More 

Helpful?
Thank davegA4877CI
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello davegA4877CI-- Thank you so much for your review. I apologize that the cleanliness was not up to par in the room, we will continue to provide a superior service experience and will be continuing our improvements in condition and cleanliness. Our renovation will be completed by Memorial Weekend and I do hope that you see that everything is top... More 

Hutchinson, Minnesota
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 21, 2016

Went to the hotel specifically for the waterpark. It didn't disappoint. It has a great big area for toddlers who don't want to be in a full swimming pool. My son had a blast. Rooms were nice, up to Holiday Inn Express Standards. Staff was pleasant. They were able to check us in early and it was much appreciated. As... More 

Helpful?
Thank Island_Girl55350
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Island_Girl55350-- Thank you so much for your review! I'm really happy to read that your son had a blast in the waterpark. The Splash Pad area is a blast for the little ones. We look forward to your return and will do our very best to accommodate every time. Thank you Tom. More 

Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

We have stayed here in the past in the kids bunk bed room which was a nice alternative. However we haven't stayed recently. We usually just drive here for the Waterpark option. This time we came for the birthday package. We had up to 10 kids, three pizzas, soda, $20 in tokens, and a party room for one hour. I... More 

Helpful?
Thank F00d13MN
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello F00d13MN-- Thank you so much on your review of our birthday party packages! It is a great package for just coming up for the day to celebrate a fantastic occasion! We strive for a superior experience every time and look forward to future visits! Thank you, Thomas V Manager More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 10, 2016 via mobile

The space is currently under construction, but it didn't really affect us. The carpet is real filthy throughout the common spaces, however, which to me is a sign of lacking management. The rooms were fine, what we expected. The waterpark seemed again dirty, the floor has allot of food debris and rust like chunks, etc.. They seemed disorganized at the... More 

Helpful?
Thank Jessica F
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Jessica F-- Thank you so much for your review and insight on our property! We continue to strive for excellent accommodations and I'm sorry that we did not make the mark for you. I will definitely pass on your breakfast concerns to IHG and well speak to our staff in regards to cleanliness. We are under construction and it... More 

Saint Paul, Minnesota
2 reviews
4 of 5 stars Reviewed March 24, 2016

This hotel is a great place for family fun. We've stayed there twice--once when my daughter was 3 (she's 6 now) and again for a few days this past week. We had fun both times. Water Park: The water park area is clean, well kept and bright. The temperature is actually somewhat cool for a pool area--I was comfortable sitting... More 

Helpful?
Thank Kristin D
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Kristin D-- Thank you so much for your return, it's amazing how fast time flies. I really appreciate your thorough review of our facility on the great, good, and need improvement points. We will continue to strive to improve our services in all areas of our stay. I wish you safe travels and look forward to return visits. Thank... More 

Moorhead, Minnesota
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 19, 2016 via mobile

We were in town for a sporting event and all the hotels in town were very busy. The hotel was very busy, but the staff was very well trained and very accommodating. The HIE in Baxter would be perfect for any family event. We ended up staying in a king whirlpool suite. The room was very spacious and very well... More 

Helpful?
Thank 94shaneh2015
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello 94shaneh2015-- Thank you for your visit during your team's event! We will continue to provide the best experience for team events! We look forward to meeting your family again! Thank you, Thomas V Manager More 

Chicago, Illinois
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 5, 2016 via mobile

The hotel was awesome, typical holiday inn! Clean room, large and spacious. Staff was awesome, free breakfast was great. Biscuits and gravy, pancakes, eggs and bacon on the hot side and yogurt, cereal and fruits on cold side. Everything was awesome. Did I mention they had an arcade and huge water park? 3-4 slides, 2 hot tubs and a lazy... More 

Helpful?
Thank Brianjen4113
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Brianjen4113-- Thank you so much for your review and patronizing our facility. We'll continue to do our very best to ensure that we exceed expectations. We look forward to your future visits to the area! Safe travels! Thank you, Thomas V Manager More 

United States
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 13, 2016 via mobile

My husband and I came here to spend time at the waterpark. The adult hot tub is very large. You can get food and drinks in the waterpark (alcohol too). Even if you are an adult, try to water slides! They are fun and pitch black! We brought our dog for an extra fee. They have an area outdoors for... More 

Helpful?
Thank Jessica R
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Jessica R-- Thank you so much Jessica for your review! We are always doing our very best to provide a great experience! We will be doing some updates to the fitness room equipment and we will continue our partnership with the athletic club behind the hotel for more extensive equipment options! Thank you for the great review! Thomas V... More 

Lakeville, Minnesota, United States
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

This place was booked solid, swarming with families. Well staffed. Clean and constantly picked up after numerous pizza visits. The staff was very friendly and engaging. They hustled everywhere from housekeeping to general staff. Good job!

Helpful?
Thank Dan H
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Dan H-- Thank you so much for spending some time with us during your winter break. I'm thrilled to read your review and we will continue to provide superior experience booked solid or not. Safe Travels to you and your family! Thank you, Thomas V Manager More 

Saint Cloud, Minnesota
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015 via mobile

Stayed many many times. This place is the best. The kids area is safe and fun at the same time. 2 hot tubs, one with which welcomes children. Very clean, very pleasant staff. Highly recommend. We would like to change things up and visit another hotel with a waterpark, by this one has always been hard to beat.

Helpful?
Thank eaheno
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello eaheno- Thank you for your continued patronage to our property! We will continue to provide a superior experience and improve on the experience, so that it is always a hard decision. Safe travels to your family in the future! Thank you, Thomas V Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn Express Brainerd Baxter is home to the fun and exciting Three Bear Waterpark. Reserve a Waterpark Package & enjoy over 30,000 sq. ft. of water fun, including 3 water slides, lazy river, activity pool with water walk, zero depth Spray Deck with 1000 gallon dumping bucket, family hot tub, and adults only hot tub! A visit to the waterpark can really work up an appetite! Stay the day and grab a bite to eat at Three Bear Grill then onto more fun at Grizzly Arcade Room with a ticket/redemption & prize counter. Business travelers will enjoy our great business amenities such as free high-speed Internet with wireless and hardwire access, fitness room, 24 hour business center, complimentary business services such as FAX and print at the front desk, complimentary beverages for all Priority Club members, corporate quiet floor and discounted access to the FitQuest Athletic Club located 2 blocks behind the Holiday Inn Express Brainerd Baxter.We are conveniently located to all attractions the Brainerd Lakes Area as to offer; closest hotel to Brainerd International Raceway, minutes away from Legacy Golf Courses, Paul Bunyan Trail, and Paul Bunyan Land.We are dedicated to satisfying every guest's needs and desires for an extraordinary Brainerd Lakes experience. Business or Pleasure we ll be right for you!We ll see you soon at the Holiday Inn Express in the Brainerd Lakes Area! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brainerd-Baxter

Address: 15739 Audubon Way, Highway 371 North, Baxter, MN 56401-6959
Location: United States > Minnesota > Baxter
Price Range: $126 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brainerd-Baxter 2.5*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Hotel And Suites Brainerd-Baxter
Holiday Inn Baxter
Baxter Holiday Inn
Holiday Inn Express Baxter
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