We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Al Waha

Traveler (1492)
Pool & Beach (279)
Room & Suite (231)
Certificate of Excellence

About

#3 of 3 hotels in Barr Al Jissah
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Sauna
Tennis Court
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family Resort
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
1,436Reviews
67Q+A
100Room tips
Traveler rating
  • 746
  • 463
  • 153
  • 47
  • 27
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
My wife and I stayed here with my 10 year old daughter for 5 nights in May and we had a wonderful stay. First and foremost I think the friendly and caring staff at this resort are exemplary and that's a credit to the management, it was really nice to see on one of the quieter
Read more
Response from Jürgen D, General Manager at Al Waha
Responded 1 week ago
Dear Anupp, Greetings from all of us here in Shangri-La Barr AlJissah Resort & Spa.Thank you for taking the time to provide us with an extensive review and for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Do get in touch if there is anything we can help you with. Kind regards, Juergen Doerr
Read more
Friendly staff and a nice hotel but I am not sure that it is the 5 star quality you would expect from the Shangri-La. I am very comfortably paying for quality but I found this hotel ridiculously expensive to the point that it was annoying. A glass if low quality wine was
Read more
Response from Jürgen D, General Manager at Al Waha
Responded Apr 25, 2019
Dear AmesFamily, Greetings from all of us here in Shangri-La Barr Al Jissah Resort & Spa. We all sincerely value your constructive comments and feedback; your openness will help us know how we can serve you better, and it will be directed in order to maintain the highest standards you have come to expect when you stay with us. You can be assured that we do carry out regular checks of prices charged by our local competitors in order to ensure that our prices are competitive and are in keeping with those in the region. Allow me to set things right and regain your trust and confidence in Shangri-La's Barr Al Jissah Resort & Spa. Please let me know when you are planning to return to our resorts and we will be more than happy to be your new point of contact. I will make sure you will get to experience our resort the way it should be experienced. For now, I remain with my best regards. Sincerely, Juergen Doerr
Read more
We travelled here after staying at the Anantara in Al Jabal Al Akhdar for a few days (that hotel was amazing) and arrived to what can only be described as a creche in the sun. Our room wasn't available when we checked in and to the hotel's credit they provided a complimentary
Read more
Response from Jürgen D, General Manager at Al Waha
Responded Apr 24, 2019
Dear 800andyyo, Greetings from all of us here in Shangri-La Barr Al Jissah Resort & Spa. We all sincerely value your constructive comments and feedback; your openness will help us know how we can serve you better, and it will be directed in order to maintain the highest standards you have come to expect when you stay with us. We are sorry we let you down this time, and you can be assured that your comments have been shared with our team to ensure the level of service and products that you have come to expect and enjoy at Shangri-La Barr Al Jissah Resort & Spa. You can be assured that I fully acknowledge your frustrations and disappointments Allow me to set things right and regain your trust and confidence in Shangri-La's Barr Al Jissah Resort & Spa. Please let me know when you are planning to return to our resort and I will be more than happy to be your new point of contact. I will make sure you will get to experience our resort the way it should be experienced. For now, I remain with my best regards. Sincerely, Juergen D
Read more
We travelled to Oman as a family of 4 (kids aged 11 and 4) and stayed for a week at the Shangri La Al Waha in a family room which is basically two interconnecting rooms. Overall we had a great time and there are many excellent things about the hotel which I have put in a list
Read more
Response from Jürgen D, General Manager at Al Waha
Responded Apr 15, 2019
Dear JACKSONJE8, Greetings from all of us here in Shangri-La Barr Al Jissah Resort & Spa. Thank you very much for taking the time to share your candid review us here on TripAdvisor. I sincerely appreciate you highlighting the positive aspects of your stay. I am pleased that you enjoyed our beautiful surroundings as it is definitely one of the blessings of this location. Oman is a beautiful country with a deep-rooted heritage and culture. The first thing that often strikes visitors to Oman is its dramatic and varied landscape and definitely the friendliness of the local people. Our staffs are our most important assets and I sincerely thank you for your special mention of their helpfulness, friendliness and exemplary service. Please accept my apologies for the inconveniences and disappointments during your stay. At Shangri-La, we strive to ensure all our guests receive the finest service, accommodation and food & beverage in our industry. We are truly sorry we let you down this time. You can be assured that we do not take your feedback lightly. We are aware of the renovation need of our Al Waha hotel and will be carried out in due course. As for our prices, you can be assured that we do carry out regular checks of prices charged by our local competitors in order to ensure that our prices are competitive and are in keeping with those in the region. Once again, thank you for taking the time to share your experiences with us as your very valuable feedback will assist the team and myself to undertake the necessary action to prevent any similar lapses in our service in future and ensure that your next stay with us will be an even more enjoyable one. Kind regards, Juergen Doerr
Read more
It was amazing few days out with our 1.8 years old. Some useful info for a parents, if you plan to go to this hotel then you are 💯% on the right way. Resort has many outdoor activities for all of the kids. It has temperature control swimmings pools, slides and many splash
Read more
Response from Jürgen D, General Manager at Al Waha
Responded Apr 16, 2019
Dear danceforyouindubai, Wow! What a wonderful review, we truly appreciate your support and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We acknowledge the needed renovation of our Al Waha hotel and it will be carried out in due course. We look forward to welcoming you back to the resort in the near future. Kind regards, Juergen Doerr
Read more
Previous
PRICE RANGE
$167 - $364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la`s barr al jissah resort & spa-al waha hotel muscat governorateshangri la`s barr al jissah resort and spa-al wahashangri las muscatshangri las al waha
LOCATION
OmanMuscat GovernorateMuscatBarr Al Jissah
NUMBER OF ROOMS
262
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing