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All reviewsann arborthe concierge loungeconference centerbeautiful golf coursebreakfast buffetbeautiful hotelbusiness triprooms are comfortablehotel staffparking lota nice place to stayrestaurants and shoppingthis past weekendmini fridgefront desk staffenjoyed my staydetroit metro airport
I live in Florida but am a regular at this hotel for business purposes. I have stayed at many other brand hotels in the Ann Arbor area in the early years but now I exclusively stay at this Marriott. The reason for this is primarily...More
The lobby and view is beautiful. We made use out of the banquet center and it was nice as well. The room was ok, I would have expected a micro-fridge, but out room did not have one. We resorted instead to getting ice to keep...More
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 2 weeks ago
Thank you for your feedback. I apologize for the maintenance issues you mentioned in your post; we have shared your concerns with our team for improvement moving forward. Our goal is to provide ultimate hospitality and service to our guests and we take it very...More
I was pretty excited about staying here, but this property left me a little confused about maintenance. As my girlfriend and I walked towards the pool, I noticed that the beams above the pool area (located on the floor below) were pretty filthy, and needed...More
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 3 weeks ago
Thank you for your feedback. I apologize for the maintenance issues you mentioned in your post. We appreciate your candor and willingness to share this information as it provides our team with invaluable training opportunities. Our goal is to provide ultimate hospitality and service to...More
Stayed here recently while I was visiting my freshman daughter at UM. I would like to stay here more often during fall football season but prices get too high. Service was great, friendly staff, large room and gave me access to either sunday breakfast or...More
Lots of nice folks on the property work hard to make your event and stay a good one. Special shout out to Cortney in the lobby lounge. She had to juggle a large group nightly and did so with a smile and grace.
Response from LouBobHarborSprings | Reviewed this property |
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging... More
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging chairs, free newspapers, coffee, excellent hot breakfast. Calculate what breakfast for two downstairs would cost (probably $20-$30, and ask yourself if you are willing to pay $70 instead for the concierge level.
Traffic during student move in weekend. Also homecoming and sports events. Another high traffic time is during the Ann Arbor Art Fair. The first or second weekend in August. These are the traffic issues I was refering to.