We were greeted by a very friendly young man when we walked in who made sure we had everything we needed! The room was spacious & clean,the bed was comfortable. The decor was up to date also.I highly recommend this hotel!
Because of the rewards system, I always choose Best Westerns whenever possible. This was the first time staying at this hotel and I wasn't disappointed. The staff member that checked us in was very friendly and went above and beyond. Thank you for a great stay!
Clean rooms and nice staff and close to downtown Grand Rapids makes this a good place to stay. Reasonable rate makes it worthwhile. Easy check in and check out. Negative...if you want to work out, fitness are is very limited.
Very nice facility. The value for the room was excellent. Close to downtown. The lobby and all areas were very clean. The room was fantastic, great bed and comfortable. I would highly recommend this best western.
The location was good for us because we had family events scheduled both north and south of Grand Rapids. The hotel is clean and comfortable with fairly spacious rooms and good staff. Breakfast is good, but nothing special.