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Hyatt Place Grand Rapids-South

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Hyatt Place Grand Rapids-South
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424 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Bloomfield Hills, Michigan
Reviewed 1 week ago

This is a nice place to stay. It is close to the highway and both the city and the beaches are close.The rooms are nice, staff extremely friendly and very cost-effective. There is a swimming pool and the breakfast included in the room charge is sumptuous. The bathroom is rather small and does not have any bathtub.

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Helpful?
Thank esgee5366
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear esgee5366, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to...

Reviewed 1 week ago

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Helpful?
Thank monikad355
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Coldwater, Michigan
Reviewed 2 weeks ago

The hotel was great. I wish there would of been a hot tub because there were older people in our group who did want to swim. The pool was cold and the pool room area was freezing. The breakfast could of had more hot choices.

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Helpful?
Thank 934AngelaB
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear 934AngelaB, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting for Thanksgiving. I have taken note of your feedback regarding our pool area, and I thank you for taking the time to share. We look forward to being your family's hotel of choice when in...

Urbana, Illinois
Reviewed 2 weeks ago

The hotel did fine for four more visits, but we were again very disappointed this weekend. Both the fitness room and the pool were unavailable. However, the desk clerk checking us in mentioned nothing about either. There were no signs posted on either facility. The fitness room was torn apart, and the pool was UNHEATED but open. Would you like...

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Helpful?
Thank Rubelet
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Rubelet, I'm very sorry that we disappointed you this visit. I regret your pool experience and appreciate your recommendations for future arrivals. We did not do a good job communicating with you regarding our amenities upon your arrival, and once again I'm very sorry. We appreciate the return visit and hope to have the opportunity to host you again....

Windsor, Canada
Reviewed 3 weeks ago

The downside is that a lot of rooms are 1 king, 1 sofa bed, but there are 2 queen bed rooms available, just ensure you ask for a specific room for booking. The staff was all very friendly and the breakfast area is very nice with a wide variety of hot, fresh and cold options available each day. Very close...

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Helpful?
Thank Vacationer155021
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Vacationer155021, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Jeffrey Lawn General Manager

Reviewed 4 weeks ago via mobile

Overall ok. Not much to chose from in the area. Won't mind staying a few mile farther away next time. Biggest issue. Double means 1-king and a pull out. Other then that being generous 4 stars. Pools is small but adequate, free breakfast

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Helpful?
Thank Armando S
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Armando S, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look...

Williamsburg
Reviewed November 1, 2016 via mobile

Rooms are very nice with a huge sofa that can turn into extra bed. Love the layout with a half wall separation between the bed and living room area with a television in between. Free breakfast included and nice shower with refrigerator in the room. My main areas for improvement is the bed was not that comfy and wish there...

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Helpful?
Thank DinerIndiana
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear DinerIndiana, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern rooms and breakfast. It’s encouraging to hear that our hard work is affecting the guest experience. I have noted your feedback regarding our beds and thank you for sharing. Please visit us again upon your return to the area. Best,...

Westmoreland, Tennessee
Reviewed October 31, 2016

No complaintsat all... The staff was efficient and friendly. The hotel was well maintained and clean. The 24 hour Starbucks is big convenience. We have family near this hotel and will stay here again.

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Helpful?
Thank Bridget B
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Bridget B, We’re pleased to hear our clean hotel, friendly staff, and convenient amenities made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Jeffrey Lawn General Manager

Reviewed October 31, 2016

This hotel is in a great location with a number of restaurants/stores nearby, the staff is very friendly, and the exterior looks nice with plenty of parking. However, the water pressure is quite low, the beds squeak when you move during the night and the road noise from the highway disrupted my family's sleep during the night (louder than other...

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Helpful?
Thank robertwT3616SY
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear robertwT3616SY, It was kind of you to note our cleanliness, great location & friendly service despite not being satisfied with your stay overall. I'm very sorry that our water pressure and beds were not to your family's liking. We value your comments and will take them under consideration as we strive to meet our guest's needs. Thank you for...

Petoskey, Michigan
Reviewed October 29, 2016

Great sofa with ottoman to do some work with your laptop while still relaxing in front of the TV. The bed was very comfortable and the room was very clean the only thing I would've changed would have been to have larger pillows although they did provide extra pillows.

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Helpful?
Thank Amy E
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Amy E, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our comfortable accommodations. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Jeffrey Lawn...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is located just 12 miles outside the city center, far enough to be quiet, but close enough to be convenient. A golf course and park are less than two miles away, and we’re near Lake Michigan and area universities. Experience Hyatt’s incredible service and comfort here. We offer studio, standard and accessible suites, each one beautifully furnished and including amenities like comfortable signature bedding.Free Wi-Fi runs throughout our hotel, and you can also visit our fitness center and dining facilities 24 hours a day. Our indoor swimming pool is naturally lit, and our gym features modern Life Fitness cardio equipment. If you’re organizing a meeting or social function, take advantage of the area’s largest event space, at 1,200 square feet of flexible, modern rooms, holding between 12 and 120 people.We also offer special packages and amenities to event organizers, including special room rates for groups using 10 or more rooms and an exclusive online group booking page. Our event planning officials will help make organization and execution of your event easy and smooth, so you can focus on that important meeting or your special day. Your guests can focus on your event, and in their free time they can enjoy the hotel and area’s many recreation and entertainment options. ... more   less 

Additional Information about Hyatt Place Grand Rapids-South

Address: 2150 Metro Ln SW, Wyoming, MI 49519-9692
Location: United States > Michigan > Kent County > Wyoming
Price Range: $128 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Grand Rapids-South 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hyatt Place Grand Rapids-South Hotel Wyoming
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Grand Rapids-South staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Hyatt Place Grand Rapids-South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed the first floor due to our disabled son.”
 of 5 bubbles B8876FXdavide, Aug 25, 2016 | Read review
“They are all nice from what I saw. East or West side could see MAGNIFICENT sunrises and sunsets!”
 of 5 bubbles gday2uWMI, Aug 11, 2016 | Read review
“choose the 4th or 5th floor. Ask for a handicapped room. They are the roomiest and at the ends of the halls.”
 of 5 bubbles PhoenixTopMan, Aug 10, 2016 | Read review
“Ask for a room with a sink that drains”
 of 5 bubbles G4816ZWpauld, Aug 5, 2016 | Read review
“the rooms all seem to be the same”
 of 5 bubbles AlohaHawaii, Jul 15, 2016 | Read review
5 of 5
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