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Ramada Encore Guadalajara

1710 Lopez Mateos Sur Ave, Tlajomulco de Zuniga 45645, Mexico
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Ramada Encore Guadalajara
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319 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Mission, Texas
1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

This hotel was designed for business travelers. It has no closets and honestly for a wedding it is quite uncomfortable. For the price you can totally make it work though. Other than that the price and services was good 👌🏼👌🏼👌🏼Totally recommend it, especially because its location has a wide variety of restaurants and even money exchange for those of us... More 

Helpful?
Thank elisiller
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for sharing your experience with us and other travelers. We are so pleased you had a great time and that you selected us. We do hope we continue to be your hotel of choice when visiting Guadalajara. Thank you for staying with us. Best Regards, Alejandra Rosillo General Manager More 

Eugene, Oregon
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 24, 2016

I was disappointed in just about everything Except the price. Poor quality amenities, filthy carpets, marginal service. Good location, next to a small mall with some good restuarant options. Given the other options for hotels in the area, I wont return

Helpful?
Thank scott c
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: I was very sorry to read about your stay and I reached out immediately in an effort to rectify any issues you may have had. We hope that we will have the opportunity to welcome you back to Encore Hotel Guadalajara and to exceed your expectations the next time. Regards! Alejandra Rosillo General Manager More 

Yucaipa, California
1 review
5 of 5 stars Reviewed March 1, 2016

This was a really nice place to stay. I would definitely return for more stays when coming to guadalajara. Staff was very nice and helpful. IThe gym was clean with good working equipment. Breakfast was more then what was expected for continental breakfast, which we all enjoyed.

Helpful?
Thank pramos555
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for sharing your experience with us and other travelers. We are so pleased you had a great time and that you selected us. We do hope we continue to be your hotel of choice when visiting Guadalajara. Thank you for staying with us. Regards, Alejandra Rosillo General Manager More 

Portland, Oregon
1 review
1 of 5 stars Reviewed February 23, 2016 via mobile

Only a couple of options for hotels on that area of town... Therefore, by default we ended up there as it was close to the venue of the wedding that we attended. Highlights.... Thinking ....... Issues: extremely slow personnel at the front desk. If you are "lucky" enough to have two people in front of you... Go grab a cup... More 

Helpful?
Thank Rubiholic
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for stayed at Encore Hotel Guadalajara. Kindly accept my sincere apologies for the mishaps and lapse in service during your stay. We value all of our guests and do our best to make every experience with us as enjoyable as possible and we are terribly sorry you didn’t like our concept and services. I can assure... More 

Orange, California
1 review
5 of 5 stars Reviewed January 2, 2016

My boda en Benavento con Encore al lado! Con mas de 10 habitacionas llenas recibi mi habitacion de cortesia :) Awesome new hotel, centrally located in a great shopping plaza. No need to go anywhere, great variety of restaurants, new movie theater, bank and more. Although the room services was great enough to keep you inside your comfy room. My... More 

Helpful?
Thank pbdoll2000
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review
Google Translation

Muy apreciable Huésped: Muchas gracias por su comentario, el cual es sumamente gratificante para nosotros, porque nos hace ver que... More 

Goleta, California
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 21, 2015

My multinational employer has a major operation southwest of the perimeter annular highway of Guadalajara. We normally have stayed at the major hotel chains in the past, but they were all booked for an expo this past week. The Ramada Encore had enough rooms for our group (12 people) and we were pleasantly surprised by the modern stylish appearance of... More 

Helpful?
Thank TomSulp
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thanks very much for choosing to stay at Encore Hotel Guadalajara, and for taking the time to share your review! It is great to hear that you really enjoyed the unique and cool design , we look forward to welcoming you back again soon. Regards! Alejandra Rosillo General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 4, 2015 via mobile

No air conditioning, very late check-in. Front desk did not care about our requests to take care of the air conditioning which was not working. Non friendly and poorly trained to serve customers. Carpets were not clean. The restaurant was fine, but the service was slow.

Helpful?
Thank Ricardo G
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for staying with us at Encore Hotel Guadalajara. Kindly accept my sincere apologies for the mishaps and lapse in service during your stay. We value all of our guests and do our best to make every experience with us as enjoyable as possible and we are terribly sorry we fell short. I can assure you that... More 

Vero B
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 9, 2015

Friendly staff met us at the door. We swiftly checked in. No issues. Rooms are basic and meet most business peoples needs! Wifi was poor but free. The rooms have wooden floors which are annoying and causes too much noise. This hotel is located in a new, small commercial center with about 10 different restaurants! Clean, new and safe! Wonderful... More 

Helpful?
Thank tom8to
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for staying at our hotel and for taking the time to send your review. We sincerely hope you will consider staying with us again. We would appreciate the opportunity to exceed your expectations. We look forward to your return. Sincerely, Alejandra Rosillo General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 27, 2015

The only downsides to a stay here is a really poor internet signal in the rooms and paper-thin walls. The staff was especially attentive, friendly, and resolved any issues I had promptly. The hotel is located in an area with lots of nice outdoor dining and a movie theater. I would only recommend this hotel if it geographically convenient for... More 

Helpful?
Thank David G
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear Guest: Thank you for staying at our hotel and for taking the time to send your review. I apologize for the inconveniences you experienced during your stay regarding the internet service, this issue has been corrected to avoid it from happening again. Thank you again for the feedback. Regards! Alejandra Rosillo General Manager More 

Axel, The Netherlands
Level Contributor
319 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed July 23, 2015 via mobile

A prime example of a modern, basic business hotel. The hotel is close to plenty of restaurants and bars. Staff is friendly, rooms are large enough, shower is working fine a clean. Breakfast is less than what I am used to in this style of hotels. Nothing really stands out though.

Helpful?
Thank DdeKerf
SocialMedia e, Gerente at Ramada Encore Guadalajara, responded to this review

Dear guest: We are so pleased you enjoyed your stay with us.! Thank you for sharing your comments on Tripadvisor, we look forward to welcoming you back again soon. Best Regards! Alejandra Rosillo General Mananger More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Stay at Ramada Encore Guadalajara hotel for all the conveniences of home when you travel through Mexico. Located off MX 80 highway, our non-smoking hotel near the Guadalajara business and industrial district offers convenient access to local companies, industrial parks, and convention centers. ... more   less 

Additional Information about Ramada Encore Guadalajara

Address: 1710 Lopez Mateos Sur Ave, Tlajomulco de Zuniga 45645, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Tlajomulco de Zuniga
Price Range: $69 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ramada Encore Guadalajara 3.5*
Number of rooms: 135
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