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Comfort Inn Utica

#2 of 7 Hotels in Utica
Certificate of Excellence
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11401 Hall Road, Utica, MI 48317
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Comfort Inn Utica
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182 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had to head to Utica for a procedure at Beaumont in the very early hours of a Monday morning. I called numerous hotels in the area and this was the only one that was under $110. The price of this hotel was great and the main factor of my rating, However, I was pleasantly surprised with the room. It appeared... More 

Helpful?
Thank kk234
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We ended up booking several rooms, made several changes. Overall Brian and the team did a great job in working with all of our changes and needs. The hotel staff was courteous, professional and helpful. They have a great team. Highly recommend considering a stay here if you are in the area.

Helpful?
Thank Traebru
Cheadle, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I always wonder about 'bad' reviews ....did someone have some sort of personal vendetta? We have no vendetta - rather, just an experience of incredibly bad management & lack of cleanliness.... reservation (made on-line in April/May or thereabouts for a June stay) ... stated a 6pm cancellation time... (we did not cancel) 9:30 pm ... called to ensure that reservation... More 

Helpful?
1 Thank Rosamunde J
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Do not stay here! They have bugs! Found a roach in my bed! Found one crawling on the floor also but my dog got to it before I could snap a pic. There was also ants all over, especially in the bathroom. I killed numerous ants during my stay! Absolutely unacceptable and disgusting! My bathtub was also extremely dirty. I... More 

Helpful?
1 Thank laquita_marie
Portage
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was a nice hotel and offered a nice hot breakfast. The friendly and helpful staff helped us with a late check in. This hotel was a little further from where we wanted to be, though. Good price and value.

Helpful?
1 Thank Raymond P
Devonport, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 16, 2016

They cancelled our booking (which seemed to be a scam) and the receptionists were unhelpful and rude. Our room was disgusting and smelled bad - the sheets had not been cleaned and were stained and ripped. The floor was also sticky and the bathroom gross. We were travelling and not happy or helped!

Helpful?
2 Thank Vanessa D
Laurel, Montana, United States
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2016

The location is really pretty good. It was about a half hour from everywhere we were going. The room we had was right next to the elevator and I expected the worst. Boy, was I wrong! It was so incredibly quiet, aside from snoring but that's my mama! My only complaint was one evening when we came back we had... More 

Helpful?
1 Thank JJACK90
Deborah J, Director of Operations at Comfort Inn Utica, responded to this review

We are so delighted to hear that you had such a satisfying stay. Thank you for mentioning the high level of service and positive interactions with our guest services team. This is what we strive for with each and every guest. We certainly are disappointed that one of our Team Supervisors would conduct themselves in the manner you described, Please... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

Weekend getaway. Hotel staff were friendly and the room was very clean. Nice jet tub also. Great hot breakfast too. Staff were very helpful with finding local restaurants. Trees were in bloom around the property which added to the positive experience. Will definitely return !

Helpful?
4 Thank Gary L
Deborah J, Director of Operations at Comfort Inn Utica, responded to this review

Thank you very much for sharing with us and the many Trip Advisor travelers how much you have enjoyed your visit at our award winning Comfort Inn of Utica. I'm so pleased to hear that you had a pleasurable experience and that our staff helped brighten your stay with us! We are flattered that you feel our hotel is worthy... More 

Auburn Hills, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 16, 2016

Was planning a party and wanted to see how the room was set up! I was able to stop in and view it to make sure it was what I wanted. Service was excellent (specifically Ben!!). Service that night and the next morning was awesome too. Everyone smiled & free breakfast is always a plus. I dropped some decorations on... More 

Helpful?
Thank shannybanany14
Deborah J, Director of Operations at Comfort Inn Utica, responded to this review

Thank you so much for your kind words about our hotel. Everyone on our team is thrilled that you enjoyed yourself so much. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those we serve each and every day. You are the type of customer... More 

Cleveland, Ohio
Level Contributor
130 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed May 12, 2016 via mobile

This hotel looks pretty decent from the outside, and it is right off the highway. The staff was pretty nice when I checked in but their computer system was running very slow. They were making hamburgers for anybody who wanted one out front. The rooms are in decent shape and the bed was pretty comfortable. Could use some updating in... More 

Helpful?
Thank tomh099
Deborah J, Director of Operations at Comfort Inn Utica, responded to this review

Thank you so much for sharing your recent stay experience with us here on Trip Advisor. I am so happy to hear you enjoyed the room and found our guest services team to be friendly. I will be sure to pass along your kind words as it helps us when we know we have truly made a difference to those... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 10 Time Platinum & Gold Award Winning Comfort Inn of Utica offers guests Exceptional Quality and Service. Guests will enjoy Free WiFi throughout the hotel and premium cable television with 122 channels of premium in-room entertainment including 88 High Definition channels plus HBO & Cinemax. All Guest Rooms feature 42' Flat Panel LED TV's, Coffee Maker, Hair Dryer, and more. 70% Of Guest Rooms offer Microwave & Refrigerator's for your added convenience. 24 Hr Fitness Center and In-Room Whirlpools add to your relaxation. The Comfort Inn Cafe offer's Free Hot Buffet Breakfast featuring a rotating menu of Eggs, Ham, Bacon, Sausage, Hash Browns, Biscuits & Gravy, Yogurt, Fresh Seansonal Fruits, Hot & Cold Cereals and much more including your choice of Warm Freshly Made Waffles. The Lobby Business Center is available 24 hrs a day for our guests. Be sure to take advantage of the hotel's on-site Conference Room and Business Services. Join us every Tuesday for our complimentary guest reception. Located near all Detroit area attractions as well as World Class shopping. Business travelers will appreciate our close proximity to a wide selection of corporations, hospitals and medical centers, including Beaumont Hospital, Royal Oak, Henry Ford Macomb Hospital - Clinton Township, St. John Macomb-Oakland Hospital and Mount Clemens Regional Medical Center. The Comfort Inn is conveniently located at Hall Road and Van Dyke near fabulous shopping that includes the Lakeside Mall, Shelby Town Center and the Mall at Partridge Creek. Whether it is shopping, eating out or enjoying Michigan's fine parks and recreations, Comfort Inn of Utica is the place to be. Experience the fashion, dining, and entertainment destinations in Macomb County. The Mall at Partridge Creek is home to over 90 distinctive stores and restaurants; the 130 fabulous stores at Lakeside Mall; or catch some amazing deals at the Great Lakes Crossing Outlet Mall. The nearby Stony Creek Metropark Nature Center provides opportunities for hiking, biking, boating, and ice skating. Mark your calendar and enjoy the local festivals, orchards and cider mills. ​ ... more   less 

Additional Information about Comfort Inn Utica

Address: 11401 Hall Road, Utica, MI 48317
Location: United States > Michigan > Utica
Price Range: $80 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Utica 2.5*
Number of rooms: 101
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Also Known As:
Comfort Inn Utica Hotel Utica
Utica Comfort Inn
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