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Somerset Inn

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179 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Adrian, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have been staying here for family functions the last 3 years, and the staff is on top of things all the time. We always ask for 2nd floor and usually get it, really all the time. In the last month we have stayed at least 10 days, with family in connecting rooms. I could not ask for a better... More 

Helpful?
Thank patcooper2016
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear patcooper2016, Fantastic!! We appreciate your thoughtful review of our Hotel; and we especially thank you for taking your time to share your experiences at the Somerset Inn. We could not ask for a more considerate guest!! We look forward to seeing you during your next visit!! Thank you for choosing our Hotel. Kind regards, The Somerset Staff More 

Boston, Massachusetts
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

I've stayed here twice for business reasons and decided I should give my take on it. The hotel is dated but clean. The rooms are a good size, clean, flat screen tv, dated otherwise. The king bed was uncomfortable. The bathroom was clean and everything worked. I ate at the restaurant and tried the salmon for dinner. It was a... More 

Helpful?
Thank Biztraveler2222
Poznan, Poland
2 reviews
4 of 5 stars Reviewed May 17, 2016 via mobile

For me very correct price/quality ratio. Hotel easily accessible, near to shopping mall and number of restaurants. Nice breakfast, restaurant is not spectacular but quite solid. Heating noisy but is not that strange in the US :) Rooms are clean

Helpful?
Thank miguelito1968
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Miguelito1968, Thank you for taking time to write a review of your experience at the Somerset Inn. We're glad that you enjoyed your stay and we hope to see you again in the near future! Kind regards, The Somerset Staff More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

As other reviewers have said, the Somerset Inn won't win awards for fabulousness. But the staff is very helpful and accommodating and the rooms are very clean. Free parking and a good location make it a perfectly serviceable place to stay in the Detroit suburbs. Excellent shopping mall very close by.

Helpful?
Thank Nancy M
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear NancyM, Thank you for sharing your experience at the Somerset Inn. We're delighted that you enjoyed your stay, hopefully you also liked our recent public space renovation, and our extraordinary location. Please visit us again soon. Kind regards, The Somerset Staff More 

Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 12, 2016

We were greeted warmly each time we entered the lobby area, and the 24-hour gift shop was a neat feature. The room itself was decent, and the bed was comfortable. However, we were surprised that there was neither a pool or hot tub at this hotel.

Helpful?
Thank MalVH
Charleston, South Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 19, 2016 via mobile

I'm a female business traveler and typically stay at Marriott properties. I decided to try something different. Pluses for this hotel are the staff, very nice and professional. Room service is quick, food is good, room are clean, but seem dated /dark to me and I didn't feel safe. It wasn't that anything was going on, only that the doors... More 

Helpful?
Thank rrc245
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear rrc245, Thank you for staying at the Somerset Inn and for taking time out of your busy schedule to post a review. We certainly appreciate your feedback and we'll be sure to pass along to the staff your kind words of praise. Regarding your concern over the guest room lock -- our locks can be electronically “dead bolted” when... More 

birmingham mi
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 15, 2016

We were here for one night for an event for my daughter. I live close by and got the room for a place to hang out. The room itself was surprisngly new and clean and well put together. Clearly had been renovated he last few years.. It was on the small side, but more than acceptable for a few nights.... More 

Helpful?
Thank scott s
San Diego
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 9, 2016

Checked into Somerset Inn a couple of hours ago and already know this is the best experience I will encounter from years of traveling to Troy Michigan. The front desk couldn't have been friendlier. The room is clean, comfortable and well supplied with the needs of a business traveler. Just finished a late dinner at the restaurant with the friendliest... More 

Helpful?
Thank Damian M
SomersetTroy, Director of Sales at Somerset Inn, responded to this review

Dear Damian M -- What a fantastic review!!! Thank you, thank you for taking your time to share your wonderful experience. We definitely appreciate your efforts. We are excited that you're here, and please let us know if there is anything that we can do to make your stay more enjoyable!! Kind regards, The Somerset Staff! More 

Taipei, Taiwan
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 22, 2016

The hotel is well kept up to date. Clean and good sized rooms. The best part of it is the location. It is conveniently located for meetings in Troy area. And it is walking distance to the Somerset Mall where you can do some luxury shopping and tons of restaurants to choose from.

Helpful?
Thank shsu517
Chesterfield, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 18, 2016

We stayed here over the weekend for a Convention that was held inside the hotel. The hotel was clean, which is my biggest concern. The beds were also comfortable. The bathroom was fine, we had no issues with water pressure and had plenty of towels. The room got really hot with the heat on, it was ok if the heat... More 

Helpful?
Thank ginneee
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Enjoy the comfort of the fresh and stylish guest rooms equipped with high speed and wireless internet, flat screen TVs, voice mail, coffee and tea makers, hairdryers, iron and boards, large work desks, dressing and make-up mirrors, marble countertops, and modern decor. Some guest rooms over-look the picturesque garden patio or the Somerset Collection mall, and others have a panoramic view of the small, but scenic, executive golf course. The Somerset Inn's own Crumpets Restaurants is a popular local eatery where local business leaders can be seen frequently. In-room dining is also available. On-site cardio room, lobby computer and a quaint but comfy lobby Bar and Grille. Located adjacent to the magnificent Somerset Collection shopping mall. Complimentary parking. 3/4 mile west of I-75 on Big Beaver in Troy, Michigan. There is no longer the pool that TripAdvisor lists incorrectly. ... more   less 

Additional Information about Somerset Inn

Address: 2601 West Big Beaver, Troy, MI 48084
Location: United States > Michigan > Troy
Price Range: $133 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Somerset Inn 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Somerset Hotel Troy
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