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Candlewood Suites Detroit - Troy

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#1 of 17 Hotels in Troy
Certificate of Excellence
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Candlewood Suites Detroit - Troy
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274 Reviews from our TripAdvisor Community

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Showing 273: English reviews
East Grand Rapids, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I've been staying here since they first opened and have always found it to be a comfortable and quiet experience. The new bedding is wonderful and gave me the best rest I've had in a hotel in a long time. The staff is friendly and helpful, the rooms clean and well-maintained and the kitchen is a usable, fully stocked kitchen.... More 

Helpful?
1 Thank pecluck
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

pecluck, Thank you so much for taking the time to review our hotel and THANK YOU even more for the business. We LOVE that you noticed the new bedding/beds and our AMAZING housekeepers love to hear you found the room CLEAN. We know you have many choices regarding hotels in Troy, Michigan and we are honored you selected us. Kevin... More 

Atlanta
1 review
5 of 5 stars Reviewed 4 days ago NEW

I checked into this hotel and the front desk lady put me in a new remodeled room. The room was beautifully decorated and very spacious too. This was actually nicer than many of the Embassy Suites that I have stayed in. When I return to Troy for business again I will be staying here. Very friendly staff !

Helpful?
Thank Atlantatravelnut
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Altlantatravelnut, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. Wow saying that our hotel is nicer than one of our competitors in the are is very humbling and exciting. If you are ever back in the Troy, MI area we would LOVE to see you back. Kevin Dombrow... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

The front desk staff was very helpful and efficient with our check-in. The room was clean and very modern. The kitchen was fully stocked including a fridge (with freezer), pots, plates, pans, cutlery, glasses. The WiFi was fast and the TV channel selection was great (they offer 3 HBO channels). Our bed linens were clean and it was quite comfortable,... More 

Helpful?
Thank 00leener00
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

00leener00 Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We are so happy your found your room an exceptional value. If you are ever back in the Troy, MI area we would LOVE to have you back. Kevin Dombrow Director of Sales More 

Royal Oak, Michigan
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Missed the five stars by making me buy a forgotten toothbrush instead of supplying one for free. Otherwise, this is a great location, very quiet and comfortable bed. I would stay again. The room was spacious and front desk staff was nice. Walking distance to good restaurants and not far from the mall.

Helpful?
Thank solavino21
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Solavino21, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. So sorry about the charge for the toothbrush I promise we could have handled that much better than we did and I sincerely apologize. Thank you for pointing out how centrally located we are and we are so happy... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Rude again at front desk!! Same person as last year!!! Booked exec suite. When I showed up she sent me to reg room. Came down and told her I booked suite she said it didn't show as r that. And again no wi fi!!!! Spent time on phone with Internet people! No luck Gonna rethink this hotel!!! Gotta be better... More 

Helpful?
Thank Torchgrl
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Torchgrl, Words cannot describe how sorry we are about your experience at our hotel. No excuses you never should be treated with anything less than an exceptional service and obviously we dropped the ball. I would like to share with you that our Wifi in certain rooms is not up to par HOWEVER we just invested $40,000 dollars into updating... More 

Harbor Beach, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We often stay at the Candlewood Suites Detroit-Troy when visiting our family in the area. The rooms are always clean and well stocked. The staff is helpful and friendly. The location is great for access to I-75 and all that the Detroit area has to offer. Somerset Mall is close by. Great restaurants in nearby Royal Oak, Birmingham and Clawson.

Helpful?
Thank bcgoulet
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

bcgoulet, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

Toronto
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient location, clean rooms, decent gym and a well stocked snack area. This a very nice Candlewood location. The room was spacious with up to date décor and amenities. It has clearly underwent a major renovation since the last time I stayed here - huge improvement. The front desk was very welcoming. The check in was slow due to some... More 

Helpful?
Thank FrequentFlier1
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

FrequentFlier1, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

Frankenmuth, Michigan
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Standard operating procedure at the Candlewood in Troy, MI. Exactly as expected!. This is the most consistent hotel chain of them all. The Troy facilility is an excellent example of this. My stay was perfect. Bed comfortable, room clean, all amenities working properly. Thanks

Helpful?
Thank MSM19
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

MSM19, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

1 review
5 of 5 stars Reviewed 1 week ago

Nice and very friendly team. Had a great time. Good and clean rooms. missed nothing during my long therm stay. Hope to come back and spend some nights again. Best was the possibility to wash and cook.

Helpful?
Thank Bernd N
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Bernd N. Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

Toronto, Canada
Level Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spend few night in this place. Room are OK, not feeling very clean at all. However, I found the pillow and bed are very good - got a few good night sleep. The only drawback is no house-keeping at all (unless you stay there for 8 nights). Looking in another way, you would get a lot of privacy.

Helpful?
Thank Jim P
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Jim P. Thank you so much for taking the time to review our hotel and thank you even more for the business. If you are ever back in the Troy, MI area we would love to have you back. We appreciate your business. Kevin Dombrow Director of Sales More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 

Additional Information about Candlewood Suites Detroit - Troy

Address: 2550 Troy Center Dr, Troy, MI 48084-4776
Location: United States > Michigan > Troy
Price Range: $80 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Detroit - Troy 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Hotel Style:
#1 Best Value Hotel in Troy
#1 Business Hotel in Troy
#3 Family Hotel in Troy
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