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Hawthorn Suites by Wyndham Troy MI

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Hawthorn Suites by Wyndham Troy MI
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490 Reviews from our TripAdvisor Community

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Showing 487: English reviews
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Studio type apartment had most of the amenities for couple months of stay. The room service staff did a good job of cleaning up everyday. Also, complimentary breakfast was good. Asmehan did a great job with breakfast and was always welcoming with a smiling face..

Helpful?
Thank Muraleedharan G
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We loved having you as our extended stay guest! Thank you so very much for taking the time to provide us with your experience at the Hawthorn Suites Troy. We will definitely make sure to tell Asmehan what a great job she did! Thanks again! More 

Flint, Michigan
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was a great visit to the metro Detroit area. The staff was great, Ann at the front desk was awesome! They gave great suggestions and we extremely helpful in our couples day out! The facilities are newer, plush bed (being a pillow if you are picky for a big one lol), clean, comfortable. I will definitely be going back... More 

Helpful?
Thank beautyatsea
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Your review is so wonderful! Thank you for being our guests for your couples getaway at the Hawthorn Suites Troy! We love hearing how our staff goes above and beyond for our guests. I agree...the king size beds are big & cozy! We look forward to seeing you soon at the Hawthorn Suites Troy! More 

Grand Haven, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I was looking for a hotel that had private outside entrances as my dog does very well with that scenario as opposed to constant foot traffic going past your room. I was pleasantly surprised that there was a full kitchen and a seating area and how nice it was! It was like a small apartment! I was there only one... More 

Helpful?
Thank C H
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Hello! We are beyond excited to hear how much you enjoyed your stay at the Hawthorn Suites Troy. We are happy that you enjoyed the apartment-like feel of the hotel and that we were also able to accommodate your pet! We look forward to seeing you again at the Hawthorn Suites Troy! More 

Hilliard, Ohio
1 review
2 of 5 stars Reviewed 3 weeks ago

When we arrived the lot was dark and when rounding the corner I hit water approx. a foot deep in which pushed my street rod into a curb cracking the fiberglass front nose. The lot was flooded most of the evening. Then we had to fight with the Skunks that was going through and eating from the trash bags that... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank charlessE662PS
Lakewood, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

When I arrived, they slid my card and told me it was declined. While I figured out an alternative payment, I checked my account to find that my account had indeed been charged by the hotel for every penny that was in my account (which was more than I had agreed to pay for the room). So now I have... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank stephensN3547GH
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We want to begin by apologizing for the billing errors that occurred during your stay with us. I believe the General Manager has been in contact with you and everything has been resolved. If you still need anything worked out, please email the General Manager at gm@troyhawthorn.com and we will address the issues immediately. We agree, it never should have... More 

Troy, Missouri
1 review
3 of 5 stars Reviewed 3 weeks ago

Decent looking property but once we got into our penthouse air-conditioned and work adequately. Upon moving now we know it is mice droppings on the refrigerator. They were accommodating and put us in another pan house air condition worked fine bathrooms are pretty dated and carpeting needs to be replaced . My children loved it I however state fully dressed... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 432tanishaj
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

I want to apologize for any inconveniences you experienced during your stay with us. I would like to report that we had our pet control vendor come to the hotel to do their monthly check-up and he reported that there were no issues (mice) in the hotel. I apologize that you thought that was the case, but it was not.... More 

Saint Augustine, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

Not the most elegant hotel. But absolutely fine for me. Large rooms. Really good buffet breakfast. Reasonably clean. And a fair price. What more can you ask for?

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 579xl
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We appreciate your feedback about your experience at the Hawthorn Suites Troy! It was a pleasure having you as our guest and we are happy to hear that you enjoyed the clean, spacious suite, along with the complimentary hot breakfast. We hope to see you soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Location: United States > Michigan > Troy
Price Range: $86 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
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