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Hawthorn Suites by Wyndham Troy MI

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Hawthorn Suites by Wyndham Troy MI
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478 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I've been there for 2 weeks and I really enjoyed it. Rooms are beautiful and the common spaces are great (such as the swimming pool and the jacuzzi). Two employees at the front desk were very efficient and hard workers, so thank you Anthony and Alec. You've done a great job and I believe you deserve a bonus for that!

Helpful?
Thank Fabio C
kalamazoo, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked the "Penthouse Suite" the WiFi is slower than dial up, if it is working at all. Most of the grout joins in the bath floors has been broken out. The down stairs bathroom tub doesn't drain. Holes in the upstairs bathroom where the door handle hits the wall. Breakfast is suppose to be from 6-9, but at 8,... More 

Helpful?
Thank Terry P
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is my 2nd time in this hotel. The staff is great, specially the front desk, the manager Barbara, the maintenance personnel, the cleaning ladies and the ladies in the kitchen (Asmehan). They are very professional. My stay has been pleasant due to their amenities and clean facilities.

Helpful?
Thank Roy Ruel M
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a repeat guest at the Hawthorn Suites Troy! Thank you for providing us with your feedback. We are very happy to hear that the staff is taking care of you! We enjoy being your host hotel during your extended stay! More 

Pianezza, Italy
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good hotel, with large rooms. The staff is fantastic, in particular Barbara is super! I will come back. The breakfast is not so good, and during the dinner you have often to wait beacause there is not enough food for all. In addiction, staff members of the restaurante are really arrogant.

Helpful?
Thank ingChicco
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a recent guest at the Hawthorn Suites Troy! We greatly appreciate your feedback and we are so happy that Barbara gave you fantastic hospitality. We will work hard at improving the breakfast and dinner options and quantity to make it more enjoyable for our guests. We hope to see you again at the Hawthorn Suites Troy! More 

Troy, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently spent the night at the Marriott Renassaunce in Atlanta, GA; beautiful hotel that cost over $350/ night. With that there was no complimentary breakfast or even wifi (wifi cost an additional $12.99 for the night!) The Hawthorn isn't a newer complex, it doesn't have pretentious surroundings with grossly over priced amenities. Instead we found gracious help from the... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank RnD2327
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

We are so thrilled that you have enjoyed being an extended stay guest at the Hawthorn Suites Troy. It was truly our pleasure to be your host hotel during your relocation process. Thank you so much for providing a wonderful detailed review about our hotel and your experience. You will definitely be missed by the staff at the Hawthorn Suites... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

People in here is pretty nice to offer help such as Bomin and Nique.the room is little bit old, but it has a decent price so just forget it. Good location, easily to find some bars and nice restaurant nearby. Some small issue for the room, stuff can fix it pretty quick . I stayed here for two months ,... More 

Helpful?
Thank Jeremy W
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being an extended stay guest at the Hawthorn Suites Troy! We are so pleased that you enjoyed your stay. We are happy that you were able to take advantage of the fully equipped kitchen and the local restaurants and bars close to the hotel. We hope to see you again at the Hawthorn Suites Troy! More 

Los Angeles, California
1 review
1 of 5 stars Reviewed July 17, 2016 via mobile

I was staying at this hotel for business and TWO weekends in a row police had to be called to the property. The first was because non hotel guests were partying by the pool and shot someone in the face... The second was more drunken visitors loitering on the property and parting in hotel rooms. Two different groups, two nights,... More 

Helpful?
Thank Natalie_Me86
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

I would like to start by thanking you for being an extended stay guest at our hotel. I want to apologize for the "party crowd" that came during the weekends during the summer months. Most importantly, I want to clarify that nobody at this hotel was shot. This is false information. The hotel has hired a security team to work... More 

Grand Rapids, Michigan
2 reviews
4 of 5 stars Reviewed July 7, 2016

I had an excellent stay while in the Detroit area for work. The room was clean, good breakfast, and even a complimentary dinner. I would definitely recommend this hotel to anyone.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank amaris2016
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being our valued, repeat guest at the Hawthorn Suites Troy! We greatly appreciate you choosing to stay with us while you are on business. We look forward to your arrival weekly and we will see you soon at the Hawthorn Suites Troy! More 

Troy, Michigan
1 review
4 of 5 stars Reviewed July 2, 2016

Rooms - Big, Good layout, Airy & full of light, Sound proof, Great room service, Clean towels, utensils Morning break fast - Lot of varieties,Special attention by staff mainly ASMEHAN Reception - Good support by SAM

Helpful?
Thank Vish02456
Manager2600, Manager at Hawthorn Suites by Wyndham Troy MI, responded to this review

Thank you for being a recent guest at the Hawthorn Suites Troy. It makes us happy to know that you enjoyed your stay with us and that housekeeping, Asmehan, and Sam took great care of you. We hope you come back soon to stay at the Hawthorn Suites Troy! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Hawthorn Suites by Wyndham Troy MI

Address: 2600 Livernois Rd, Troy, MI 48083 (Formerly The Gatehouse Suites Troy)
Location: United States > Michigan > Troy
Price Range: $106 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Troy MI 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Gatehouse Suites Troy Hotel Troy
Residence Inn Troy
Troy Residence Inn
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