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Embassy Suites by Hilton Detroit - Troy/Auburn Hills

  • Free Parking
  • Breakfast included
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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787 Reviews from our TripAdvisor Community

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Showing 759: English reviews
Start your review of Embassy Suites by Hilton Detroit - Troy/Auburn Hills
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Sturgis, Michigan
Reviewed yesterday NEW

Have been staying here for several years each February, always has been an enjoyable experience. Friendly staff, nice clean rooms and close to the expressway system. This year at the Saturday evening reception in the lounge area there was a very large crowd and there was only the bar tender and one young lady helping him. For the entire two...

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Helpful?
Thank Jon S
Las Vegas, Nevada
HOTEL’S FAVORITE REVIEW
Reviewed January 16, 2017

Overall I was very pleased with my stay here. The room was very quiet and had everything I needed. The location is convenient to Lifetime fitness, dinnig and shopping. Not far from downtown Detroit we enjoyed dinner at the Rusted Crow went to Laffeyett Coney and Cliff Bell's along with the Old Shillelagh a few places I also recommend

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Phkotler
About Hotel's Favorite Review
Management response:

Dear Phkotler, Thank you for the excellent review! We appreciate your detailed comments.Thank you for your business and we hope to see you very soon! Be Excellent, Evette.

United States
Reviewed 4 days ago NEW

Room was not ready then a dozen other people were given rooms before me. Even though I had utilized the Honors app to check in electronically. Took a half an hour to get a room after my arrival. I felt very small and unimportant.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank I6619XTscottr
Colorado Springs, Colorado
Reviewed 6 days ago NEW

We stayed at this hotel for a NAPHL hockey tournament, so we had to stay to play. At first glance the hotel was beautiful, but don't let that fool you. The housekeeping service was non existent and one of our teammates got bed bugs!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sad348
Management response:

Hi Sad348 - I'm responding to your review here with great concern. We have ZERO record of any mentioning of a pest issue at our hotel, especially during last weeks large tournament. Our staff is well-trained in searching for any pest issues during EVERY visit to any suite - cleaning rooms during a stay and after departure. In addition, we...

Reviewed 6 days ago NEWvia mobile

Really good location, rooms are nice, comfortable, staff at the hotel is very customer oriented, restaurant (I just tried breakfast) really good, great variety and quality of food, the Chef is great omelettes & fried eggs really good, parking lote big enough, elevators good space and fast enough. Definitely I do recommend this hotel for business or pleasure!!

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Helpful?
Thank Letty G
Troy, Michigan
Reviewed 1 week ago

Love the hotel staff & breakfast!!! The hotel is near the Somerset Collection- great shopping, lots of food choices & safe! The staff are courteous & friendly & the evening dining is great! Pool is ok but room suites are great & good for small family or couples- embassy is a great choice

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 738tonyah
Pontiac, Michigan
Reviewed 1 week ago

Stayed at the hotel to escape for a few days with my family. I truly enjoyed the staff's professionalism. My kids enjoyed the pool and restaurant, and didn't want to leave the hotel. It was the perfect get away from work and stress!

Review collected in partnership with Embassy Suites Hotels
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1Thank Emmanuel S
Chatham, Canada
Reviewed 2 weeks ago

Furnace was so loud it woke us up all night when turning on and off. Hot tub was way to hot but that's better then being too cold. Staff were great! Complentaly breakfast was very good. Managers reception was a nice touch, it offers three drinks per adult and a few snacks. Drinks are only from a specified list so...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank melaniebN4839UF
Houston, Texas
Reviewed 2 weeks ago

This is a wonderful hotel to stay at. It is close to lots of places to visit, and work, along with lots of food options around. It's a nicely upkept hotel, it has the usual amenities, fridge, coffee maker, etc. The food in the morning or the evening is good, nice selection. Or if you like, there is the option...

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Helpful?
1Thank toballou
Lewisburg, United States
Reviewed 2 weeks ago

The room was so gross. There was such little space between the beds and the walls that they couldnt have been vacuumed and looked so dirty that when my pillow fell down there i couldnt bear to use it. The coffee table in the room looked so nasty too that i wouldn't let my kids have snacks for fear they'd...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank crystalo49
Management response:

Crystalo49 - Thank you for sharing your feedback on TripAdvisor.com. I am very sorry that your experience at our hotel was less than great. The items that you mentioned are truly unacceptable - and please know that they are being addressed. Please contact me so I can make this right. Thank you, Colin

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Detroit-Troy/Auburn Hills is located in the Michigan suburb of Troy, just a short interstate drive from Downtown Detroit, however, our Troy hotel is located just minutes from attractions such as The Palace of Auburn Hills, Walter P. Chrysler Museum, Somerset Collection Shopping Mall, and Great Lake Crossing Mall. As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, and spacious two-room suites. Enjoy the other amenities of our hotel including high speed wireless internet access (for a nominal fee), on-site fitness center, business center, and indoor swimming pool. ... more   less 

Additional Information about Embassy Suites by Hilton Detroit - Troy/Auburn Hills

Address: 850 Tower Drive, Troy, MI 48098
Location: United States > Michigan > Troy
Price Range: $116 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Detroit - Troy/Auburn Hills 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Embassy Suites Troy
Troy Embassy Suites
Hotel Style:
#1 Green Hotel in Troy
#4 Business Hotel in Troy
#4 Family Hotel in Troy
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and other travelers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Detroit - Troy/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room I have had is a good room.”
 of 5 bubbles toballou, 2 weeks ago | Read review
“Higher floors are so good!!”
 of 5 bubbles mtzs2017, Jan 18, 2017 | Read review
“away form hockey teams, if possible”
 of 5 bubbles AEZ22, Jan 8, 2017 | Read review
“We were on the 8th floor (top floor). Very quiet.”
 of 5 bubbles tlmocz66, Dec 19, 2016 | Read review
“Higher floors would be better. Corner rooms looked larger.”
 of 5 bubbles carben76, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question