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Detroit Marriott Troy

#7 of 17 Hotels in Troy
Certificate of Excellence
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396 Reviews from our TripAdvisor Community

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Showing 367: English reviews
New Delhi, India
Level Contributor
6 reviews
1 of 5 stars Reviewed yesterday NEW

My husband and I have stayed here twice. The first time I got very sick....I blame it on a salad because the only other thing i had had was the tap water...but the next time we stayed here my husband became very sick also after drinking the water!

Helpful?
Thank seluj1980
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Well located on Big Biver road, but old rooms and expensive lodging without the services expected for this type of hotel level. Good bar restaurant and friendly personal. The breakfast room is horribly gloomy. Very close to shopping mall and over dinning location

Helpful?
Thank Eric G
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Eric and thank you for choosing to stay with us here in Oakland County. We sincerely apologize for your disappointment and have passed your comments to our general manager. We very much appreciate your feedback as it allows us to continually improve our overall operation. Thank you once again and we do hope to see you again in the... More 

New York City, New York
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here while attending a wedding in the area. Totally nice for what it was. Seems like a place to come for a wedding or conference. All around totally nice and as expected. The surrounding area is nice as well and there's a large mall around the corner.

Helpful?
Thank bphisher
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and thank you very much for choosing to stay with us here in Oakland County. We appreciate the three stars and your kind words. Hopefully we'll see you again soon! Until then, safe travels always. More 

Washington, DC
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this property and the rooms and lobby were clean and well ordered, and that is Marriott's well-deserved reputation. But we ate breakfast in the restaurant two mornings in a row and the service was beyond slow. We opted to order from the menu, rather than have the buffet, so it may be they rely on that... More 

Helpful?
Thank dinnerdiva50
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello and please accept our SINCERE apologies for the issues you had while dining with us at 200west. We would be extremely grateful if you would please email us at thetroymarriott@marriott.com so that we may forward your information to our general manager and subsequently our food and beverage team so that they may assist. We're very sorry for the delay... More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

We visited for two nights, taking advantage of their couples getaway package. They upgraded our room to concierge level! In fact the front desk attendant Farrad (hope I spelled that right) went out of his way to help us and do things for us every time we saw him. He certainly exemplified the Marriott service ethic. Other reviews talked about... More 

Helpful?
Thank Brian E
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Brian and thank you so much for visiting and for offering the many wonderful compliments about our service and the hotel itself. Regarding your pillows, please accept our sincere apologies. We actually pride ourselves on offering superior bedding and we're truly sorry to hear about your disappointment. Please know that on your next visit, here or at Marriott hotels... More 

Miami, Florida
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Dated. Small rooms. The Bathrooms of the 70's. The service of a Disney World Hotel when they bring you the shampoo and shower gel in a plastic bag they leave by the sink, and drop the extra towels without removing the dirty ones from the floor. Not sure what they understand by "turn down service" we asked to freshen up... More 

Helpful?
Thank KTF-MIA
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello KTF and thank you very much for choosing to visit. Please accept our sincere apologies for your disappointments while staying. It's unclear to us if you are still here, today, Saturday, however regardless, please know that our general manager would very much like the opportunity to speak with you about your housekeeping issues and the disappointment with turn down.... More 

Boynton Beach, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

I've stayed here a few times and each time I'm happy. The lobby is really nice with modern decor, plenty of outlets to plug in you laptop, tablet or phone. Coffee & snacks available for purchase in the lobby as well. The bar offers food and not just "bar food"; delicious meals and with large portions. Convenient parking structure behind... More 

Helpful?
Thank Jessica R
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Greetings from Oakland County. Thank you, Jessica, not only for visiting so many times, but also for offering your feedback. We appreciate the four stars, the many compliments and of course your comments. We're actually in the early discussions of our next remodel and we'll definitely take your mirror comment into consideration. Thank you again! More 

Los Angeles, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2016

I was in Troy for a trip to see family. I got an early check-in after taking a red-eye from the west coast. Room was a good size, bed and pillows very comfortable. I got a room on a higher floor to avoid traffic noise.

Helpful?
Thank AndyW19
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Andy and thank you for the wonderful compliments regarding your visit. We're thrilled to hear you enjoyed and hopefully we'll see you again soon. Hoping your time with family was great as well. Safe travels. More 

Toronto, Canada
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 7, 2016

Although the hotel is showing its age a bit - the bathrooms are a bit last century - the service was friendly and helpful. The fixtures and amenities were fine, the bed comfortable, the hotel quiet. Nice pool, sufficient health club with cardio and weight lifting rooms. A solid address if you have business in the area

Helpful?
Thank Nick S
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Nick. On behalf of our entire team here in Oakland County, thank you so much for choosing to stay with us and for taking the time to post. We love seeing the wonderful five stars. Thanks once again and we hope to see you on your next visit. More 

Buffalo, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 18, 2016

Hotel was clean and well maintained. Rooms were a bit small and cramped and bed was not all that comfortable. Staff was not overly friendly but service was OK. We had 4 people staying in our room but were only given 2 towels each day - not sure why. Also hotel really had to gathering areas for families/groups so people... More 

Helpful?
Thank Lisa D
Ami W, Guest Relations Manager at Detroit Marriott Troy, responded to this review

Hello Lisa and thank you for taking the time to post. Based on your post, we question if perhaps you were visiting a different property here in Troy as our guest rooms have far more than two towels and we boast an enormous lobby/great room area specifically designed for gathering and entertaining. We hope that you will please email us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel boasts comfortable accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious baths with marble details. Travelers will appreciate the many thoughtful touches at this 350-room hotel, including wireless high-speed Internet access, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented hotel lobby features plush seating, state of-the-art technology and creative food and beverage concepts in a stylish setting—all designed to meet the needs of today’s travelers. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a comfortable and eco-friendly stay each and every time you visit. ... more   less 

Additional Information about Detroit Marriott Troy

Address: 200 W Big Beaver Rd, Troy, MI 48084-5219
Location: United States > Michigan > Troy
Price Range: $109 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Detroit Marriott Troy 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Detroit Marriott Troy Hotel Troy
Marriott Troy
Troy Marriott
Hotel Style:
#6 Business Hotel in Troy
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