Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel

Just the Queen beds, there is also a couch and kitchenette in the suite!!
Traveler (76)
Relax in our oversized suite featuring  pullout sofa and a wet bar
Room & Suite (46)
You can't have breakfast without sausage and fresh cooked bacon!
Dining (13)

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About

4.0
#10 of 17 hotels in Troy
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.4
The staff of the beautiful new Holiday Inn Express & Suites Detroit North - Troy hotel is eager to exceed your expectations. Our hotel features fresh, clean deluxe sized guest rooms and suites richly accentuated by triple-sheeted pillow topped mattresses, opulent furnishings and all of the amenities that you have come to expect including a keurig coffeemaker, microwave and refrigerator.With our convenient location off Hwy I-75, corporations such as General Motors, Delphi, BAE Systems, Ford, Kelly Services, IBM, PPG, Chrysler and Raytheon are just minutes away.Whether you are visiting the Troy area for business or pleasure, make sure that you take in some retail therapy at Somerset Collection Mall, visit the Detroit Zoo, Casinos and Little Caesars Arena for some year around cultural events, or enjoy one of the many games played by our very own Detroit Red Wings, Tigers, Pistons or Lions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Limited Time Deal on IHG hotels

Location

400 Stephenson Highway, Troy, MI 48083
181Reviews6Q+A34Room tips
Traveler rating
  • 100
  • 44
  • 17
  • 10
  • 10
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Traveler type
Language
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Detailed Reviews
Jeff K wrote a review Jan 2023
Gaylord, Michigan, United States
Hotel's Favorite
4.0 of 5 bubbles
Reviews looked a bit sketchy but our room was clean and generally ok. Some scuffs on the wall and tub handle fell off but good area clean bed and quiet lobby. 100% kid friendly and nice overall. My mother in law had an issue with her tv but front desk fixed it quickly
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David O wrote a review Jan 2020
Negaunee, Michigan
5.0 of 5 bubbles
This location is AWESOME! The staff was Super Efficient , Professional & Worthy of the Highest Ratings.
The morning Breakfast crew never allowed anything to become old, dry or empty. Clean dining room.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gregory H wrote a review Jul 7
Cleveland, Ohio
3.0 of 5 bubbles
The hotel isn’t bad, it just really needs to be remodeled.

I booked two rooms and they were both updated to suites, which was really cool. The beds were really comfortable and the breakfast was as expected for a Holiday Inn Express.

The few things I didn’t like was the parking needs to be redone, the hotel is very outdated and the door doesn’t lock at night. Most hotels require you to use your key to open the door. We just walked right in at 4am. Also, the there was no one working the front desk the first night we were there.

I enjoyed my stay.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Briana W wrote a review Nov 2023
1.0 of 5 bubbles
I would have given this review 0 stars if it were possible. This was crappy and we were very disappointed. Paid almost $300 and there were stains on various objects in the room, dirty carpet. Had to request linen!! The jacuzzi was the highlight of the room but paint chippings and wallpaper peeling around it was not a pretty sight. Breakfast was trash, sausages look like chewed up days old meat. I will never stay at another holiday inn location and am advising all not to. Over-priced junk!
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Date of stay: November 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Dont book here, over-priced junk. Go to Fairfield across the street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel
Responded Dec 9, 2023
Hello, Briana W Thank you for your comments, which will help us improve our service in the future. We are grateful to see you made our Holiday Inn Express & Suites Detroit North - Troy your preferred choice for accommodation. I hope you can accept my humble apology for not meeting some of your expectations. I have shared your concerns with our local staff to ensure a much better quality of service in future stays. Our team of professionals is working on it as I write this reply. I have also sent you a private message to further assist you. Our commitment is to deliver the most enjoyable experience every time. I hope you visit again in the future and give us a chance to show you the adjustments we've made to improve. See you around! Alejandro G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
miniblind wrote a review Feb 2024
Saint Louis, Missouri
+1
1.0 of 5 bubbles
The owner of this hotel has made a choice to squeeze every last dollar out of this place without upkeep or maintenance. It isn’t clean, doesn’t smell good, and isn’t worth the money they are charging to stay here.

Our room had water damage on the ceiling and wall that has not been repaired. It smelled of mildew and had visible mold and stains. The bathroom had a dead bug in the corner being eaten by tiny mite like bugs. There was mold all over the shower. The carpet and furniture was stained and run down. There were holes on the bottom of the bed.

It was not pleasant being at this hotel. I would never stay here again, and will seriously question staying at any Holiday Inn Express in the future. Anyone who would allow a room like this to be provided to a paying guest doesn’t deserve your business.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel
Responded Feb 17, 2024
Hi Steve J, Thank you for staying and sharing your experience at our Holiday Inn Express Detroit North - Troy. We appreciate you doing business with us! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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Rick wrote a review Feb 2022
Huntington, Indiana
1.0 of 5 bubbles
If you are looking for a dirty hotel with broken electronics that smells like marijuana, this is the place for you. Hallways looked like a vaccuum hasn't touched them in weeks. TV and hair drier both didn't work and I was told by the front desk person, who came stumbling out of the back looking like he just woke up, that there was nothing he could do to help. My advice is to find another place to stay.
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Date of stay: February 2022Trip type: Traveled with family
Room Tip: Look elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel
Responded Mar 4, 2022
Hi DaRisk76, Thank you for taking the time to give us your feedback about your stay at our hotel. We're committed to providing you with the best overall experience. I'm sorry to hear about the untidy condition of the hallways, the issues with the TV, hairdryer, and the undesirable smell that made your stay unpleasant. I shared this with our hotel management. I'm certain that all you've pointed out will be looked into, so we can better serve you in the future. I also sent you a private message discussing this further. We appreciate you as one of our valued guests. I hope you'll consider us again in your future travel plans! Safe travels, Jomar M. Case Manager IHGService
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Jenny B wrote a review Jan 2023
5.0 of 5 bubbles
We Came in to celebrate our mothers birthday and we could not have asked for a better place to stay and have this event. The staff went above and beyond to accommodate our stay and make sure that the party was a success.

Christopher, Jeremy, Kimberly and Jeff all went above and beyond to make our family feel like a part of their family!
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin P wrote a review Jun 2024
5.0 of 5 bubbles
Wow... So I travel alot for work all across the country every year, and I must say that this hotel was top notch!!! Hotel staff was awesome, from the gentlemen who checked us in, to the the midnight staff who was very accommodating! Listen, again I travel alot and THIS IS A GREAT HOTEL. Breakfast was excellent also...so refreshing.
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hlautens wrote a review Mar 2020
Negaunee, Michigan
5.0 of 5 bubbles
We enjoyed our stay! The hotel was very clean, the breakfast area was spacious and the staff was friendly. The hotel is in a good location near shopping and restaurants. The hotel is maintained and updated well. My favorite part though was the comfortable beds with the softest sheets ever!
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anthonybigdad wrote a review Oct 2018
Texas City, Texas
1.0 of 5 bubbles
The room and service was terrible and the management was no help whatsoever. Room smelled of mildew, bathtub did not work. The food service was very poor. Each morning we had to wait five to ten minutes to get each item with people standing in line to get food. Also, the coffee counter was extremely dirty.
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Date of stay: October 2018
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel
Responded Oct 24, 2018
Hello anthonybigdad, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about your disappointment with the level of service and condition of the room received. I have shared your comments with the hotel management as reference for a closer inspection of the rooms offered. Along with hotel staff coaching and training session, I trust that measures taken will improve your next stays with us. I have also sent you a private message regarding your experience. I hope you give us another try! Best regards, Clayton G. Case Manager IHGService
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Report response as inappropriate
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Shhweetie asked a question Jan 2019
Ferndale, Michigan36 contributions9 helpful votes
How many does the meeting room hold? Do you rent it out for parties?
Answer from Andrew55a
323 contributions57 helpful votes
I have no idea about it.
Chris M asked a question May 2017
Silver Spring, Maryland1 contribution4 helpful votes
Does the hotel have a restaurant/bar area onsite?
Answer from Parker W
While we do not have a restaurant/bar onsite we do provide a complimentary breakfast with a variety of choices including hot and cold items. We are conveniently located near many restaurants and bars and also have a number of options which deliver to our location. -Kyle Zubradt, Assistant General Manager
Chris M asked a question May 2017
Silver Spring, Maryland1 contribution4 helpful votes
Does the hotel have a restaurant/bar area onsite?
Chris M asked a question Apr 2017
Silver Spring, Maryland1 contribution4 helpful votes
Are there rooms with a private balcony?
Answer from Parker W
Dear Chris M, We do not offer any room type options with a balcony. If you have any other questions, please do not hesitate to let me know. -Kyle Zubradt, Assistant General Manager
tatjana c asked a question Feb 2016
Brampton, Canada17 contributions
how old is hotel? thanks
Answer from John S
Toronto, Canada14 contributions2 helpful votes
Not that old. Maybe between 2 and 5 years. Certainly there is no noticeable age to the property.
Briana W wrote a tip Nov 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Dont book here, over-priced junk. Go to Fairfield across the street."
Read full review
Rick wrote a tip Feb 2022
Huntington, Indiana245 contributions216 helpful votes
1.0 of 5 bubbles
"Look elsewhere "
Read full review
L3589DWgaryh wrote a tip Feb 2019
Cleveland, Ohio15 contributions5 helpful votes
3.0 of 5 bubbles
"Ask many questions in terms the fitness of the room prior to entry"
Read full review
long3view wrote a tip Aug 2018
Tampa, Florida24 contributions35 helpful votes
2.0 of 5 bubbles
"Bring your own alarm clock."
Read full review
KasiKing wrote a tip Jun 2017
189 contributions7 helpful votes
4.0 of 5 bubbles
"Ask for rooms with even numbers to avoid the street"
Read full review
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PRICE RANGE
$104 - $130 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganTroy
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES DETROIT NORTH - TROY, AN IHG HOTEL $100 ($̶1̶1̶1̶) - Updated 2024

Frequently Asked Questions about Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Nearby attractions include Oakland Mall (0.4 miles), Macy's (0.3 miles), and JCPenney (0.4 miles).
What are some of the property amenities at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Conveniently located restaurants include Bob Evans, Fuji Japanese Buffet, and Grand Azteca.
Are there opportunities to exercise at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Detroit North - Troy, an IHG Hotel?
Many travelers enjoy visiting Troy Museum & Historic Village (3.2 miles).
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