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Holiday Inn Express Hotel & Suites Detroit North - Troy

400 Stephenson Hwy, Troy, MI 48083-1129
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Guests1 room, 2 adults, 0 children
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Traveler (43)
Room & Suite (32)
Dining (2)

About

Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting Troy, Holiday Inn Express Hotel & Suites Detroit North - Troy is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants, Holiday Inn Express Hotel & Suites Detroit North - Troy makes it easy to enjoy the best of Troy. Rooms at Holiday Inn Express Hotel & Suites Detroit North - Troy provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Holiday Inn Express Hotel & Suites Detroit North - Troy guests have access to a 24 hour front desk, baggage storage, and newspaper. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Holiday Inn Express Hotel & Suites Detroit North - Troy. While you’re here, be sure to check out some of the Mexican restaurants, including El Guanaco, qdoba mexican grill, and El Patio, all of which are a short distance from Holiday Inn Express Hotel & Suites Detroit North - Troy. Plus, during your trip, don't forget to check out a park, such as Firefighters Park. Whether you’re traveling for business, pleasure or both, Holiday Inn Express Hotel & Suites Detroit North - Troy is sure to make your visit to Troy one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:Members save at least 25%
Hotel deals

Location

Full view
42Car recommended
Grade: 42 out of 100
42Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
167Reviews6Q+A32Room tips
Traveler rating
  • 95
  • 41
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  • 6
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Popular mentions
On 6-28,2019 we arrived for check in finding there was no power(and the entire block). The staff helped check us in and gave their best ETA for returned power. This was wonderful. No problem for us. However other people checking in were extremely rude and confronted the staff angrily. The staff kept their cool and offered to help the best they were able. I was embarrassed by how rude the other patrons were to people who had little control over the situation. The entire staff deserve raises!!!! Thank you for a wonderful stay. Marsha
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+1
The hotel was very well located, taking into account that I was travel for business. Though, it is very far away from Detroit airport and even the city centre. there is nothing remarkable or worth visiting close to the hotel. Regarding the hotel itself, I would say that cover the basics. Room is nice and clean, spacious. The gym has OK. The breakfast could be better.
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We enjoyed out stay at this Holiday Inn Express. Our room was clean as was the lobby and the breakfast area. The breakfast area is large enough and there is a good variety of breakfast items. I also loved the pancake machine.
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I've stayed here a few times for work, I would not recommend it under any circumstance. If you have someone in the room next door, you will hear them talking on the phone and using the bathroom. Also, when they open and close the doors in any adjacent rooms, it shakes the bed and will wake you up if you're asleep. The room cleaning has virtually no attention to detail, the floors are pretty dirty and the last time I stayed there, I noticed a very small bloodstain on the sheet. Cool. While we're talking about the sheets, you should know they're very scratchy and conduct way too much heat. The only star I give it is for the staff. They're really nice people and doing their best.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy
Responded May 20, 2019
Hi L c, As a repeat guest of the property, I'm sure you have certain expectations and I'm sorry these were not met, especially with the room's condition! I've sent you a private message to obtain more information about your stay which should now be in your inbox. Thank you for choosing IHG and I look forward to your reply so that I can assist you further. Best, Pam G Case Manager IHGService
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The hotel was filthy. The lobby bathroom was not cleaned for at least two days and it stunk to high heaven. The carpets on the stairs and lobby were equally dirty during our stay. I stayed at this hotel because it offered free breakfast however the variety of breakfast options was a joke. I was able to grab a banana on monday but by friday morning there was nothing left but stale bread.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy
Responded May 4, 2019
Hi Jenniferstoltz02, Thank you for staying and sharing your candid comments with us. Our goal is to provide you with a great experience at our location. I'm very concerned to see that we fell short, and I would like to apologize for the poor experience at breakfast, and for the dismay towards the lack of cleanliness at the hotel. This matter has been addressed with our managers, and I am confident that the hotel will use your comments to improve guest satisfaction. I have also sent you a private message to discuss this further, and regain your trust in our hotel. I look forward to hearing from you soon. Best, Tracy V. Case Manager IHGService
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PRICE RANGE
$83 - $165 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganTroy
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