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Holiday Inn Express Hotel & Suites Detroit North - Troy

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Holiday Inn Express Hotel & Suites Detroit North - Troy
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117 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Kalamazoo, Michigan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My father, son and I stayed here on a two day trip to see the Detroit Zoo and The Detroit Tigers. The location was great. We were only a short drive from both venues. We even fit a quick trip to Windsor Canada into the two days. It was a little longer drive to Comerica Park than the zoo but... More 

Helpful?
Thank travmia
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at the end of August and were disappointed. This used to be our go-to hotel in Troy. But there were several issues this time. When we walked into our room we noticed scratches on the wall/wallpaper; the carped was not very well cleaned, the doors had smudges, the bathroom was not restocked with all toiletries. We were offered... More 

Helpful?
1 Thank tony f
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Dear tony f, Thank you for taking the time to express your thoughts and concerns. It is nice to know that you consider us as your go-to option when in the area. On the other hand, we'd like to apologize for the troubles encountered with the room that you were provided. Please know that we will address the issues you... More 

Orlando, Florida
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 8, 2016

Hotel was great place to stay . It was clean, comfortable and affordable. We visited the Zoo near by and Greenfield Village at the Henry Ford . This hotel is very convenient . I have stayed there before and will stay again .

Helpful?
Thank gw1412
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi gw1412, Thank you for the review. We are glad to hear you enjoyed the Detroit Zoo and Greenfield Village. They are great places to visit. We are glad you choose to stay with us and keep coming back. We look forward to seeing you again. More 

Mississauga, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2016

The hotel location is excellent. Rooms are clean, large and well furnished. TV programs are very good with variety of options. Bathrooms are clean. A coffee machine is complimentary Parking is available and free. Breakfast is free and can be considered acceptable. They do not provide complimentary water bottles in the room but there are vending machines, ice machines and... More 

Helpful?
Thank Raed A
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi Raed A, Thank you for the review. We are glad you enjoyed the large selection of channels and the many complimentary items that come with staying here. Next time stop by the desk and we will be happy to give you a complimentary bottle of water. More 

East Jordan, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016 via mobile

We stayed in the family suite for 1 night after a Tiger's game. The location is convenient. The front staff were friendly and the lobby area is great!!! Our room was VERY clean and the beds were extremely comfortable. There was an excellent variety of tasty food for breakfast and the coffee was delicious. We definitely plan on staying here... More 

Helpful?
Thank NeonMedic95
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi NeonMedic95, Thank you for the review. We are so happy you enjoyed your stay. I will pass along all the great things you have to say about our staff. Hopefully you got to see a Tigers win! More 

Rockwood, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 13, 2016 via mobile

Short getaway for me and my husband's anniversary this year,,, the jacuzzi king room was very nice, updated, cozy, and comfy... even through when my husband reserved he requested room on upper level and a late check out,, neither request was considered,,, breakfast was ehhhhh,, wasn't terrible but wasn't great either... front desk staff very rude and offensive when answering... More 

Helpful?
Thank Renee O
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi Renne O, Thank you for the review. I am glad you enjoyed the room. I'm disappointed to hear about the attitude of my front desk staff. If you could contact me at andrew.lazowski@amerilodgegroup.com to further discuss your stay and what we can do to win back. Andrew Lazowski Guest Services Manager More 

Chicago
Level Contributor
2 reviews
2 of 5 stars Reviewed January 21, 2016

I stayed here with my husband, son and his hockey team. It was a group of about 20 6-8 year olds and their families. The hotel is nice and modern looking. Breakfast was not great - the biscuits were like rocks every morning, but the instant oatmeal, cereal and yogurt was good. My husband liked that there was coffee out... More 

Helpful?
Thank MyLtPny
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi MyLtPny, Thank you for the review. I am glad to hear that the pool was nice for the kids and that you enjoyed the room. We do offer a hot water station 24hrs a day in the breakfast room for your tea. I'm sorry to read all the disappointments you had. I am really sorry to hear about the... More 

Toronto, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 15, 2016

I stayed at this Holiday Inn 1 night. It is a clean hotel with a great front desk staff. The only issue I had was my room (219) had a hum (high pitched) that went on and off throughout the night. It could only be heard in the outer room and not in the main bedroom (king bed). It may... More 

Helpful?
1 Thank John S
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hello John S, Thank you for the review! We are glad you enjoyed your stay with us. I am sorry to hear about the noise. We have informed the maintenance department so they can check out the noise. I will let the front desk staffs know what kind words you had to say about them. We look forward to seeing... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed January 4, 2016 via mobile

My friend and I stayed new years eve, and although we weren't in our room very long from going out that night, everything was perfect and we thought about staying a second night. It was one of the cleanest hotels, and everything was tidy and in good condition. Staff was friendly. Checkout was at 11 and we slept through our... More 

Helpful?
Thank Sarah R
Andrew L, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi Sarah R, Thank you for the review! I am glad to hear what little time you spent at the hotel you enjoyed. I am glad the staff was able to give you some extra time to get ready after sleeping a little late. We look forward to seeing you again! Andrew Lazowski Front Office Manager More 

Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 3, 2015

Large breakfast great room, very nice staff person working this area. Off the elevators is a larger open area rather than the traditional halls, refreshing change. We had 2 queen beds and the space was a little cramped.

Helpful?
Thank Teresa F
Andrew L, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit North - Troy, responded to this review

Hi Teresa F, Thank You for the review. I am glad to hear you enjoyed the staff and large breakfast room. I am sorry the room seemed a little cramped. We can try next time to get you a little more spacious room! Andrew Lazowski Guest Services Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Detroit North - Troy

Address: 400 Stephenson Hwy, Troy, MI 48083-1129
Location: United States > Michigan > Troy
Price Range: $104 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit North - Troy 2.5*
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