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I stayed here the weekend of April 6th - 8th, 2018. I have stayed here previously as a child and always had good memories. The only reason I am not giving this place five stars is because I felt the bathrooms were very small, and...More
1 Thank Natalie B
Response from Susan A, Front Office Manager at West Bay Beach, a Holiday Inn ResortResponded 4 days ago
Natalie what a wonderful you review you've shared. Thank you! We look forward to hosting you and your family again and again to
create more wonderful memories. We realize we'll always have little issues we have to take care and thank you also for pointing...More
Had a fun time during Happy Hour on a Thursday night. They offer free appetizers and half off drinks from 4-6pm. Sierra was a great waitress. Also Scott S. was in the bar and makes good drinks.
Only con is the menu. They got rid...More
Response from funandmemorable, other at West Bay Beach, a Holiday Inn ResortResponded January 23, 2018
Thank you so much, Walke464, for choosing to stay with us. We are so very pleased to know that you enjoyed your visit to Traverse City. We truly appreciate your feedback regarding our menu and some of the items you would like to have back....More
My boyfriend and I where here for his 30th birthday Matt, Devon, and Sierra were amazing! Friendly and very welcoming. We also got stuck here during the ice storm and the front desk helped us book a room for the night with no issues. We...More
Thank Barbara M
Response from Susan A, Guest Relations Manager at West Bay Beach, a Holiday Inn ResortResponded 5 days ago
Thank you Barbara for your kind words for Matt, Devon and Sierra! They are all true Gems!
Don't think being stuck in an ice storm is a bad thing, sounds likes you made the best of a situation!
Glad we were here to help. Just...More
The West Bay Beach Resort is complete in everyway from comfortable clean rooms, to friendly thorough cleaning staff. We enjoyed a 4 day get away in a cool early spring weekend.
West Bay was complete with Thursday Jazz, to Breakfast at their Bistro with Becca...More
Thank John F
Response from funandmemorable, Guest Relations Manager at West Bay Beach, a Holiday Inn ResortResponded 4 days ago
John thanks so much for the review. We are so happy to hear how awesome your stay was and that you enjoyed the rooms and the staff. We will pass along your kind words about Becca for sure! We look forward to welcoming you back...More
This was our first visit and from the moment we walked in, we were treated like family. They allow pets, so we were happy to be able to bring our dog. There is so much to do and it was such a restful place. They...More
1 Thank dawnspoonerlabeau
Response from Susan A, Guest Relations Manager at West Bay Beach, a Holiday Inn ResortResponded 1 week ago
WOW, such wonderful comments regarding Jennifer! We agree with you 100%! Jennifer is wonderful and we are very grateful that she is part of our family. Thank you for sharing your special thoughts with us. We certainly hope that you'll be going us again soon.
Yes, the hotel does allow pets, there is a fee ($20 a night) for the pet. The beach is smaller now, due to higher water tables. And yes, there is a park right next to the hotel to walk your dogs. Also, further down the... More
Yes, the hotel does allow pets, there is a fee ($20 a night) for the pet. The beach is smaller now, due to higher water tables. And yes, there is a park right next to the hotel to walk your dogs. Also, further down the beach towards downtown, we found an area to let our dog in the water...other dogs were there, too.