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West Bay Beach, a Holiday Inn Resort

Traveler (225)
360
Panoramas (33)
Video (1)
Certificate of Excellence

About

#10 of 40 hotels in Traverse City
Location
Cleanliness
Service
Value
Certificate of Excellence
West Bay Beach, a Holiday Inn Resort, is a stunning property on beautiful Lake Michigan, with 179 modern and comfortable guest rooms, many with bay views. The hotel offers multiple dining opportunities, from Day Club to Bistro with the popular ‘Kids Under 12 Eat Free’ program, as well as the View Nightclub. Other amenities include a Kids’ Club and Game Room, fitness and business centers, indoor and outdoor pool and hot tub, seasonal beach activities and close proximity to the local Traverse Area Recreation Trails (TART) system.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Harbor View
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
82Good for walkers
Grade: 82 out of 100
14Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,031Reviews
18Q+A
100Room tips
Traveler rating
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  • 34
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Popular mentions
+1
I have stayed here three times in the the past month for work. All three rooms had great views of the lake. Rooms were clean which is always my number one priority in a hotel. Beds were very comfortable and different pillows to choose. Location is great with a short walk to
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Response from GrandTour817685, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort
Responded 1 week ago
Traverse City greetings, Z3206MEalanb- Thank you for your 5 out of 5 review of West Bay Beach, a Holiday Inn Resort. We truly appreciate your patronage and are glad that you found your room clean and comfortable and that you enjoyed our convenient downtown waterfront location. We look forward to welcoming you back soon. Be sure to savor our rotating lunch and dinner menu served in the View Restaurant while taking in the ever-changing seasonal landscape over West Grand Traverse Bay. Be sure to relax on the Patio while enjoying our Live on the Bay Concert Series! Warm regards, Kristin West Bay Beach
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Great rooms for the price and location. Don't expect to buy a beer at a decent price at the club though. $4.75 per beer is ridiculous. Better of buying a beer on a cruise. Buy drinks and drink them in your room before you you buy one here.
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Response from GrandTour817685, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort
Responded 4 weeks ago
Traverse City greetings, George M- Thank you for staying at West Bay Beach, a Holiday Inn Resort and for your feedback. We are pleased that you chose to stay with us and that you found your stay to be of good value and that you enjoyed our beautiful bayside location. We are sorry that you felt the beer pricing was high. We strive to make each stay enjoyable and are thankful that you brought your experience to our attention. I shared your comments with the Food and Beverage Manager. We are excited to share that our winter remodeling plans are underway and going smoothly for the west wing that include luxury bathrooms and sound insulation. We can't wait to see you back for another visit. Please feel free to contact our hotel in advance with any questions so we can discuss welcoming you back for a 5-star experience. Warm regards, Kristin West Bay Beach
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We stayed for two days in the west bay beach "resort". The first room they gave us had two full/queen beds when we booked online asking specifically for king bed. After some time they gave us keys to the new room which was a kids suite with bunk beds and a king size bed with a
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Response from GrandTour817685, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort
Responded Apr 16, 2019
Traverse City greetings, mckennav70- Thank you for making your reservation at West Bay Beach, a Holiday Inn Resort and for your feedback. We strive to make each stay enjoyable and are sorry to hear that you were not satisfied with the room type you reserved through an online booking agent. Our Front Desk Team was happy to assist you with a free upgrade to a king suite per your request. We are pleased to share that winter our 2019 remodeling plans are underway and going smoothly for the west wing that include king suites, luxury bathrooms and sound insulation. We look forward to welcoming you back to enjoy our remodeling efforts. We recommend booking directly with a West Bay Beach Guest Service Agent to discuss available room types to ensure a 5-star experience in the future. Warm regards, Kristin West Bay Beach Resort
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We stayed for 2 nights at the hotel. The first room we had was on top of a mechanical room which vibrated and made a humming noise. The staff was very accommodating to move us to another room which was perfect. The hotel was was nice, but showed some sign of aging. This explains
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Response from GrandTour817685, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort
Responded Apr 3, 2019
Traverse City greetings, JD1232013- Thank you for staying at West Bay Beach, a Holiday Inn Resort and for your feedback. We are glad to hear that you enjoyed our amenities, friendly staff and beautiful views of West Grand Traverse Bay. We are excited to share that our winter remodeling plans are underway and going smoothly for the west wing that include luxury bathrooms, sound insulation and bay view balconies. We look forward to welcoming you back for a 5-star experience in the future. Warm regards, Kristin West Bay Beach
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The only good thing about this trip was the bed that was super comfortable. While I do recognize that they are remodeling much of the building, my bathroom was a little dingy and didn't look that clean under the sink. The biggest concern I had, however, was that they did not
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Response from GrandTour817685, Guest Relations Manager at West Bay Beach, a Holiday Inn Resort
Responded Mar 18, 2019
Traverse City greetings, KristinnnnnH- Thank you for staying at West Bay Beach, a Holiday Inn Resort and for your feedback. We are pleased to hear that you found your bed comfortable and that you have enjoyed past stays with us. We strive to make each stay pleasant and are thankful that you brought your experience to our attention. Guest safety is a top priority at West Bay Beach. I have alerted the General Manager and Maintenance Manager about your experience. Our dedicated teams' capacity to correct these issues will surely improve your next stay with us. We are pleased to share that winter 2019 remodeling plans are underway for the west wing that include luxury bathrooms, sound insulation and bay view balconies. We can't wait to see you back for another visit. Please feel free to contact our hotel in advance with any questions so we can discuss welcoming you back for a 5-star experience. Warm regards, Kristin West Bay Beach
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PRICE RANGE
$119 - $457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn traverse city hotel traverse citytraverse city holiday inn
FORMERLY KNOWN AS
Holiday Inn Traverse City
LOCATION
United StatesMichiganTraverse City
NUMBER OF ROOMS
179
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