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West Bay Beach, a Delamar Resort

615 E. Front St., Traverse City, MI 49686-2617
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Guests1 room, 2 adults, 0 children
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Traveler (243)
Panoramas (33)
Room & Suite (223)
Certificate of Excellence


Certificate of Excellence
West Bay Beach, a Delamar Resort, is a stunning property on beautiful Lake Michigan, with 173 modern and comfortable guest rooms, many with bay views. The hotel offers multiple dining opportunities, from Bistro Restaurant and Coffee Bar, View Restaurant, seasonal outdoor dining on the Patio, as well as View Nightclub. Other amenities include fitness and business centers, indoor and outdoor pool and hot tub, seasonal beach activities, and close proximity to the local Traverse Area Recreation Trails (TART) system. Nestled on the shores of Lake Michigan, our Delamar Resort offers a perfect mix of exploration and amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Free internet
Public wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast buffet
Vending machine
Game room
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Private beach
Room service
Flatscreen TV
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Good to know
Lake View
Languages Spoken


Full view
82Good for walkers
Grade: 82 out of 100
16Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
1,067Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
This is a nice hotel but the décor is dated. The rooms were updated some but the bathrooms are small. but the bed was comfy. The location is great right off the water, just steps to get in. They have a shuttle bus that will take you around town which was great. everyone was very friendly. Breakfast was good but dinner in the lounge was loud with the band playing during dinner hours.
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I agree with previous reviews...this hotel has was just ok. We hit in-between summer and the fall colors. Breakfast was ok, rooms were ok. Don't expect a lot or modern decor. Staff was super friendly and the location was ideal. Rooms had poor light, limited Bay view and tiny, tiny bathrooms. My next trip will be to look at the condos outside of town.
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Response from WestBayBeach1, HR Generalist at West Bay Beach, a Delamar Resort
Responded yesterday
Dear Global797541 - Thank you for taking the time to write a review, we appreciate your feedback and am so glad our hard-working staff treated you well. Please note the entire hotel is scheduled to be renovated this winter, so we sincerely hope you come back and enjoy yourself again. Best Regards - Norm
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We stayed in the updated area. It looks nice from far away but I think the work was done in a hurry. Cuts in the wall paper, large gouges in the wall in the bathroom. The bathroom door wood was peeled and cracked and then painted over. Overall the room was clean and the bed was comfortable. The outdoor bar area smelled like rotten beer and fruit. It needed to be cleaned badly. The indoor bar area was large and nice but again the updating work was done poorly. There were large gouges in the support beams, chipping wallpaper.
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Response from WestBayBeach1, HR Generalist at West Bay Beach, a Delamar Resort
Responded yesterday
Dear Amanda_09er - Thank you for taking the time to write a review. we appreciate your feedback and will discuss your concerns with our maintenance team. We sincerely hope you enjoy a return stay with us in the future. Best Regards - Norm
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Not sure where to start but, I will start with why not to go to this place. 1. Our room smelled bad, like a dead body decomposing. I asked the staff multiple times to do something but the best they could do is the febreze the place, so it worked for 5 min. 2. If you like could showers this the place to stay !!! 3. No one gives a S....t the GM got fire over the summer and the place is without a Capitan so the crew is steering the ship sometimes in all directions at once. 4. The only good thing about this place is the location and the patio outside. Not cheap but good service and ok food. 5. But absolutely avoid the inside of the hotel.
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Response from WestBayBeach1, HR Generalist at West Bay Beach, a Delamar Resort
Responded yesterday
Dear ziggypOpe - Thank you for your feedback. Our team is disappointed we failed to meet your expectations as our hope is all our guests enjoy their stay, but glad you enjoyed our outdoor patio area. Our current General Manager is Linda Kozelska, if you would like to speak to her about your concerns please call 231-947-3700. Best Regards -- Norm
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Our room was clean and comfortable. Good beds and pillows, but they are probably left from when it was a Holiday Inn - which is notorious for great bedding. But, the hotel just changed to something else just prior to our arrival. One of the reasons we booked this hotel was because it was a Holiday Inn. We were notified just days before our stay we would not be getting our reward points for IHG. This place raises their prices before a big event, which is frustrating. We were in town - coincidentally - during cherry fest - which we did not know. So, we paid dearly for it. You can park in the lot of you are not a guest for $40 a day! Crazy. And, no breakfast is included in the room rate. The location is OK - not far from the downtown and the bike path is easily accessible from the hotel. The staff was nice and our room was cleaned nicely each day.
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Response from GrandTour817685, Guest Relations Manager at West Bay Beach, a Delamar Resort
Responded 2 weeks ago
Traverse City greetings, jackm0use- Thank you for taking the time to write your review of West Bay Beach, a Delamar Resort. We are sincerely happy to hear that you received good guest service and that you found your room clean and comfortable with good beds and pillows. We are proud of our West Bay Beach Team and the personal service they extend to our guests. We warmly welcome you back for a return visit. May I recommend booking one of our renovated west wing guest rooms with expanded luxury bathrooms. We offer various packages that feature discounted lodging rates, some including breakfast for one or two adults sharing a room. Please feel free to speak with our Front Desk Team directly at 231 947 3700 for assistance with your next stay. We look forward to you having the very best West Bay Beach experience. Warm regards, Kristin
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$123 - $368 (Based on Average Rates for a Standard Room)
holiday inn traverse city hotel traverse city, traverse city holiday inn
West Bay Beach, a Holiday Inn Resort
United StatesMichiganTraverse City
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