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Extended Stay America - Detroit - Sterling Heights

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Traveler (30)
Room & Suite (52)
Dining (1)

About

Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
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Business
HOTEL CLASS
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Location

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Contact
33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
Getting there
Windsor Airport19 mi
Wayne County Airport28 mi
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170Reviews
2Q+A
30Room tips
Traveler rating
  • 78
  • 43
  • 19
  • 12
  • 18
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Popular mentions
After an electrical fire, the power company stopped our service for a week while repairs were being made. We were at this location for 1 week and had great customer service! A standout was Faiz at the front desk who was very friendly and helpful during our stay. Thank you!!!
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Response from 00esa, Manager at Extended Stay America - Detroit - Sterling Heights
Responded 5 weeks ago
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. We will definitely share your kind remarks with Faiz at our next staff meeting for doing a good job. Thank you for being our guest, and we look forward to your next stay!  Sincerely, Hotel Management 
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The first person you encounter is the front desk staff Mr Faiz great informing what the hotel amenities included with a great attitude and friendly smile. Great location near shopping venues and access to major freeways and roads
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Response from 00esa, Manager at Extended Stay America - Detroit - Sterling Heights
Responded Feb 3, 2019
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We will share your compliments with the team especially Faiz. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
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Wonderful customer service great attitude! Made check in so much better! Need more Faiz in your company! Great experience first time here made check in speedy and convenient, great sense of humor, made me feel at home!
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Response from 00esa, Manager at Extended Stay America - Detroit - Sterling Heights
Responded Jan 12, 2019
Danielle, we are flattered by your very kind review of Extended Stay America. Team members like Faiz are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us and we hope to welcome you back soon. Sincerely, Hotel Management
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I only come here because of Faiz and his top notch service and willingness to be nice to me and my family. He is always humorous and jovial making it a pleasure at check in and out. I would recommend this hotel to both family and friends always.
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Response from 00esa, Manager at Extended Stay America - Detroit - Sterling Heights
Responded Jan 22, 2019
Thank you for being our guest at Extended Stay America once again and for recommending us to future travelers. It's a pleasure to know you enjoy the hospitality displayed by Faiz. We will be sure to share your compliments with him for taking good care of you. We appreciate your business and look forward to your next stay. Sincerely, Hotel Management
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The food they put out for breakfast is AMAZING the staff is sweet and respectful the cleaning people don't bother u unless u want them to only bad is no swimming pool n no hot tub lol only 33 tv channels but they changing companies on cable bathroom is small and for me bed is to
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Response from 00esa, Manager at Extended Stay America - Detroit - Sterling Heights
Responded Jan 11, 2019
Thanks for being our guest at Extended Stay America. We are delighted to read you took advantage of our complimentary grab-and-breakfast and that you liked the service provided by our staff. Thanks for including us in your travel plans. We invite you to stay with us again the next time you visit Detroit. Sincerely, Hotel Management
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Previous
Does the hotel provide hair dryers?
The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
0 votes
"There are no good rooms in this hotel! If they needed to service my room, they should have booked me in another room!"
"You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a drive as well."
"good place to stay"
"nook a room higher up"
"2 rooms out of 2..... they all were excellent and seem the same"
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PRICE RANGE
$76 - $113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay sterling heightssterling heights extended stay
LOCATION
United StatesMichiganSterling Heights
NUMBER OF ROOMS
116
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