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Extended Stay America - Detroit - Sterling Heights

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Extended Stay America - Detroit - Sterling Heights
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138 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Lansing, Michigan
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My fiancé and I had a moving mishap and were forced to stay in a hotel with our pet. Extended stay was affordable, friendly, and convenient. When we were unable to check out on time, the hotel graciously extended the check out. Because of some delays, when we stayed past our check out time, instead of charging us for an... More 

Helpful?
Thank NotoriousCanadians
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for writing such positive comments in your review. I'm glad to see you enjoyed our affordable price and pet-friendly rooms. It is also good to see that our staff was able to accommodate you so well. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back... More 

Park Forest, Illinois
Level Contributor
8 reviews
6 hotel reviews
1 of 5 stars Reviewed 1 week ago

We stayed in the hotel two nights, this was not a pleasure trip, we went to my aunt's funeral. I should have know something was wrong with the staff at this place when they didn't understand that I had booked and paid online. The guy checking me in wanted me to pay again and he was saying he didn't see... More 

Helpful?
Thank Esquire19
Sterling Heights, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had a room elsewhere all planned out, but then it fell through leaving me with no where to stay. I checked out the Extended Stay in Sterling Heights because it is close to where I am working. I was helped out by one of the employees named Fiaz. He was very nice and friendly, and got me a room... More 

Helpful?
1 Thank _nschmidt555
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

It is pleasing to know we were able to accommodate you on such short notice. I'm glad you check in went well and your overall stay was a great one for the affordable price you paid. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was clean, no ice machine, no pool. Staff seemed friendly. Bathroom very small could hardly stand and shut door. Room had old smell to it, had to go buy candles to get rid of smell. Bed is comfortable.

Helpful?
Thank Andrea W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My 2 day stay was made excellent, by the accommodations afforded to me by the desk clerk Faiz. Faiz truly turned what could have been a disastrous situation in to a overwhelming success by granting me a request which made it possible to fully enjoy my time at thus location...

Helpful?
1 Thank Colin R
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

The team and I appreciate your positive remarks. I am thrilled to read that Faiz was able to handle your situation and accommodate you so well. He will be informed on the excellent job he is doing for guests. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

East Lansing, Michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

I stayed here for a weekend after having surgery at Henry Ford. The check-in was easy. Ask for dishes at reception if you think you'll need them. Our room was recently remodeled and painted. It smelled like fresh paint which was a bit overpowering, but we were able to crack the windows and we bought an airfreshner and that helped.... More 

Helpful?
Thank Legal_padgurl06
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I really appreciate you taking the time to write a review of our hotel. I am so glad to hear that your room's cleanliness met our expectations and that you enjoyed our location during your visit. I apologize that our recent upgrades left your room smelling of paint. I will be sure to address this issue with our maintenance team... More 

Windsor, Canada
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

Hotel served its purpose. Nothing special but was a great price! There's was a kitchen in our room but no coffee maker or anything, it was nice having a full sized fridge. There wasn't any information inside our room, such as taxi numbers or close restaurants, room service number ect. We didn't know when the grab and go breakfast was... More 

Helpful?
Thank Haley M
Manager_11525, Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not informed about our amenities that we offer. Thank you very much for providing us with your feedback. If you have any additional feedback, please... More 

gold hill
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 13, 2016

we were visiting family in Michigan and decided to use esa again. could not ask for a quieter room. the breakfast is minimum but useful if you are in a hurry. the coffee was good. people that were staying there this time were men in the majority and many smokers who were outside the front door. staff was always friendly... More 

Helpful?
Thank mary d
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

I appreciate you taking the time to write a review of your experience with us. I’m glad to read that we were able to provide you with a positive stay overall and that you enjoyed our quiet atmosphere. Thank you very much for providing us with your feedback. If you have any additional feedback, please reach out to me at... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2016 via mobile

It was my second stay at this hotel and unexpectedly we were greeted by the same gentleman from the first visit. His name is FAIZ. He was very friendly and I was surprised that he actually remembered my name. He gave us a nice room. The room was very clean and I enjoyed the stay. I will definitely come back... More 

Helpful?
1 Thank LUAY B
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you so much for posting a review of our hotel. It’s great to read that we were able to accommodate your needs with our friendly customer service and comfortable rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Michigan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2016 via mobile

I have stayed at this Hotel at least five times in the last year and usually my stay would get a Five Star rating, but my recent stay in December changed that. We stayed in room 229 (King Suite). We usually stay in 329 and that room is great (except for the same bathroom). During our arrival to 229, the... More 

Helpful?
Thank keecherie
Manager_11525, General Manager at Extended Stay America - Detroit - Sterling Heights, responded to this review

Thank you for providing us with details about your stay. Please accept our most sincere apologies for the odor issues you experienced. I will share your comments with our staff to ensure your experience is not repeated. Still, I am glad to read that you had a positive stay overall. Your feedback is very important to us, so thank you... More 

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Near Extended Stay America - Detroit - Sterling Heights

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Detroit - Sterling Heights

Address: 33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
Location: United States > Michigan > Sterling Heights
Price Range: $74 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Sterling Heights 2.5*
Number of rooms: 116
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Also Known As:
Extended Stay Sterling Heights
Sterling Heights Extended Stay
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