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Candlewood Suites Detroit, Southfield

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Candlewood Suites Detroit, Southfield
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67 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Detroit, Southfield
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Showing 64: English reviews
Lansing, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 17, 2013

I was in town on business and stayed in this Candlewood. I'm a Platinum member with IHG and had stayed in this hotel previously with minimal problems. This time, that was definitely not the case. When I checked into the hotel late into the evening, I pulled back the sheets on my bed only to find hairs in the sheets.... More 

Helpful?
1 Thank RLambright
Melissa C, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for being a Platinum Member with IHG Rewards. I would like to aplogise for the hair in your sheets as well as the front desk agent being rude. Both of these issues has been addressed. We welcome an opportunity to show you that the issues you encountered are not the standard for us here at... More 

1 review
2 of 5 stars Reviewed October 6, 2013

I stay in the 1 in southfield, michigan for 1 week. The bathtub water going way too slow called front desk, the front desk say will get somebody to check never see any for 1 week. Housekeeping don't even give you tissue paper and only see housekeeping once. The cabinet door fall off called front desk and no one show... More 

Helpful?
Thank langi2k
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear langi2k, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, the bathtub and housekeeping. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate... More 

Travelers are raving about these Southfield hotels

Honolulu, Hawaii
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 1, 2013

My stay at Candlewood Suites Southfield-Detroit was from August 30th till September 10, 2013. Everything about my stay was magnificent! The staff was on point about everything I needed, also friendly with a geniune greeting and smile! Not fake at all! A very CLEAN establishment! The Manager Kevin was very professional and attentive along with Brian who was the same!... More 

Helpful?
1 Thank darrylwillis
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I am so pleased to hear that your experience here at the Candlewood Suites Detroit-Southfield was such a great one! We strive to make sure every guest has a great experience and feels like we are their home away from home. Have a great day! More 

Dallas, Texas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 26, 2013

I am staying in this hotel right now. Believe me when I say that I would leave the hotel if had a chance to look for something else. For me the most important thing is cleanliness, especially when you are going to be in the same room for 4-5 months. Its been a month here, and what I have noticed... More 

Helpful?
1 Thank AneriKansagara
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I do sincerely apologize about the issues that you have encountered during your stay with us. I would love an opportunity to amend this with you. We have already spoken with our housekeeping team and going forward I believe we have resolved these issues. I am in the office Monday - Friday from 7:30 a.m. until 4:30 p.m. again I... More 

Piscataway, New Jersey
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed September 7, 2013

This hotel was not a clean place. It was suppose to be newly renovated. But our first room smell like smoke. So we had to move to another room. The second was a lot better. We got a great deal on the price. We came to Detroit for my cousin wedding. But we came a few days early so we... More 

Helpful?
1 Thank Donald T
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Donald T, We appreciate your feedback regarding our property. I am sorry to hear that your stay with us did not meet your expectations. Please accept our sincerest apologies for the shortcomings you had in your room and deeply regret that your experience was not ideal. It is only through valuable feedback we receive from our valued customers that... More 

Royal Oak, Michigan
1 review
5 of 5 stars Reviewed August 30, 2013

The hotel is a 3-story with an inside elevator and everything appeared clean, quiet and first rate! The room was bright and cheery, with a comfortable bed, a great recliner and lots of space to stretch out. My kids and I enjoyed the small, but nicely equipped fitness room. The hotel is located between two freeways (Lodge and I-696) and... More 

Helpful?
Thank Judy S
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I would like to thank you for the wonderful review. We do appreciate you taking the time out of your day to let others know what a positive experience you had. Have a great day! More 

Southfield, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 20, 2013

I live in the local area and decided to check this place out for fun. Everything was newly renovated and seemed to be relatively clean. The major cons I experienced were the uncomfortable matress/flat pillows, along with the fact that they don't have good curtains. Most hotels have black out curtains and this place only had the thin see-through ones.... More 

Helpful?
Thank imhonest111
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

First let me apologize that you found our mattress and pillows to be less than satisfactory. We do have black-out curtains in each room housekeeping does push them all the way back so to let light in an unoccupied room. I am sure there is a way to continue to light let in while also making the black out curtains... More 

Southfield, Michigan
1 review
5 of 5 stars Reviewed August 7, 2013

I love this place. I stay here whenever I am in the area. The workers are nice and very helpful. Mary is the best. She was my tour guide for a whole week. The sales manager is is a very nice young lady that will work with you on price if you need to stay for a long period of... More 

Helpful?
Thank Chief K
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

That is awesome! Your experience with us is what we strive for with each and every guest. Mary is a great GSR and a great addition to our team. We look forward to your return visit to the Detroit- Southfield area. : ) More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2013

I waited for a few days before reviewing because I did not want to give a bad review before I thought it through. The staff, especially Mary was exceptional..polite prior to coming and gave us the same pleasantries when we arrive. The hotel met and exceeded all expectations but it is not the best place for just an overnight stay... More 

Helpful?
1 Thank kaymac m
Melissa C, IHG Listening Champion at Candlewood Suites Detroit, Southfield, responded to this review

I apologize for the unpleasantness you encountered during you stay. I would love an opportunity to show you that our short term guests are just as important as our long term guests. We value all of our customers as well as providing a nice clean and comfortable establishment. We would love for you to return to our hotel in the... More 

Barrington, IL
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 20, 2013

Tucked back in an area of secured corporate offices; shopping center down the block is shuttered with only a dollar store open festooned with food stamp folk at the door. Truthfully I am leary of anything close to Detroit and I just want to be reassured from the start that I am really safe. No close restaurants just a couple... More 

Helpful?
1 Thank MommeontheGo
SCOTT S, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Hi there! Thank you so much for taking the time to complete this information. We find it is invaluable to receive your feedback! Please assure your husband our vacuums have attachments and we definitely do clean the area between the bed and the wall. My apologies for the washer incident. We do have one down as I am waiting on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come Home to Comfort at the Candlewood Suites Detroit-Southfield. Situated just outside the Motor City in the heart of Southfield, our property is the ideal location for business and leisure travel. In the midst of a city that boasts 27 million square feet of office space and home to Federal Mogul, Eaton Corporation, Lear Corporation, Blue Cross Blue Shield and Blue Care Network, Virchow Krause and Nortel Networks, our location appeals to all area business travel. As an all-suite property, our hotel offers the coziness and contentment of home. The Candlewood Suites Detroit-Southfield proudly offers full kitchens, The Comforts of Home Bedding Package , extensive workspace, complimentary high-speed internet access and laundry facilities, and a complimentary on-site fitness center. Southfield offers more than office parks and corporations. Our city is home to several parks, colleges and universities, indoor and outdoor recreation, and minutes from some of Detroit s premier attractions and venues such as MGM, Greektown, and Motor City Casinos, The Detroit Zoo, Ford Field, Joe Louis Arena, Comerica Park, and The Henry Ford Museum. The Candlewood Suites Detroit-Southfield is also near dining and entertainment options and within minutes of shopping.Our property is adjacent to I-696 and M-10 (Lodge) freeways, and minutes from US-24 (Telegraph) and M-39 (Southfield Freeway). ... more   less 

Additional Information about Candlewood Suites Detroit, Southfield

Address: 1 Corporate Dr, Southfield, MI 48076-3711
Location: United States > Michigan > Southfield
Price Range: $87 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Detroit, Southfield 2.5*
Number of rooms: 121
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Also Known As:
Candlewood Suites Detroit, Southfield Hotel Southfield
Candlewood Suites Southfield
Candlewood Southfield
Southfield Candlewood Suites
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