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Candlewood Suites Detroit, Southfield

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Candlewood Suites Detroit, Southfield
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65 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Detroit, Southfield
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Showing 62: English reviews
Boston, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 27, 2015

I guess when you let someone else book your work hotel you cannot expect to get what you were looking for... the room smelled weird I cannot explain the smell but it was strange. Every night after 4/5 the bathroom smelled like cigarettes to the point where I would be coughing. The floor in the kitchen area was slimy and... More 

Helpful?
Thank AStoyss
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear AStoyss, Thank you for taking the time to write a review about your stay with us. We regret that your stay was not 100% satisfactory. We would also like to apologize for falling short of your expectations regarding our rooms and bathrooms. We give the utmost importance to our guest comments as they help us improve and continually provide... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 12, 2015

I stayed here for a week, and commuted to Novi every day, which was roughly 20 minutes during rush hour. Location was safe and convenient.. in the middle between work and downtown Detroit. I think this Hotel was a great value for the dollar. Realizing prices change from week to week, please compare prices before booking... I found the price... More 

Helpful?
1 Thank 981jeffreyl
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 7, 2015 via mobile

We came with my husband on his business trip, and had high expectations. However when my husband checked in there is no staff at front desk he had to pick up the phone and dial 0 to get anyone. Hotel was already paid for through my husbands work however they asked him for a credit card in which he replied... More 

Helpful?
1 Thank Devon A
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Devon A, Thank you for taking the time to review our property. I sincerely apologize if the level of service yo have received at check in and the noise levels may have caused you any inconvenience. Let us assure you that this is not the daily norm at our hotel as we do strive to provide a friendly and... More 

Ann Arbor, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 22, 2015

Apparently hotels do not have the time, staff, or resources to perform what many establishments call a “deep cleaning,” which is a term shrouded in mystery. Some managers tell me a special rug shampoo is used, others say they must extra sanitize the room, and yet some tell me they have to clean behind and under the bed. I have... More 

Helpful?
4 Thank Joesephine S

Travelers are raving about these Southfield hotels

TN
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 18, 2014

I've recently stayed at this hotel in Southfield, Mi., and at first I was just leery about Michigan period!, however this is a great hotel that is very safe, and conveniently located in Southfield, MI for which I stayed for 7 months or more. The staff is awesome, with one exception........... just make sure you work out all of the... More 

Helpful?
2 Thank mensa2
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed you stay with us. We do aplogise that you had a bad encounter with one of our front desk agents. This issue will be looked into. If you are ever in the area again we hope you choose our hotel. Hope to see... More 

Pune, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 29, 2014

Stayed here on a business trip for a week in Sept 2014. Its a no frill hotel which has great location and staff. eating joints and CVS is within walking distance. Its very quiet inside the rooms and they also have a kitchenette where you can make a nice breafast for yourself.

Helpful?
Thank Pinak1
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. It brings us great joy you enjoyed your stay with us. We look forward to seeing you again soon. More 

Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 13, 2014

The room looked comfortable, however a number of problems made the stay unsatisfactory. First, the shower didn't drain. Then, the toilet backed up and overflowed all over the floor. The ironing board had a loose and ill fitting cover which made ironing a shirt difficult. Finally, the Precor Elliptical trainer in the gym was broken. Even though I booked a... More 

Helpful?
1 Thank ColinManstein
Melissa C, Front Desk Agent at Candlewood Suites Detroit, Southfield, responded to this review

I do apologize that your last stay at the Candlewood Suites Detroit- Southfield was not up to standard. That is not a typical Candlewood experience and we would love a chance to show you that. Next time you are in the Southfield area we hope you will allow that opportunity. Also if you have a few minutes to contact us... More 

Pompano Beach, Florida, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 30, 2014

Stayed here while on a 12 week work contract. Excellent value with a friendly and efficient staff. Clean room and property in a safe and convenient location. I HIGHLY recommend this property. Lots of shopping, restaurants, movie theaters within a short drive to Telegraph Road. Henry Ford Museum and Greenfield Village nearby and only a short drive to Comerica Park... More 

Helpful?
1 Thank Stephen A
CWSDTTSO, General Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Valued Guest, Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed your stay with us. If you are ever in the area again we hope to see you again soon. More 

Southfield, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed September 21, 2014

I researched the local hotels for a week for a 9 day business trip. Since I was going be away from home so long I thought the small suite would be more comfortable. All reviews on this hotel were positive so I decided to give it a try and I am glad I did. Safety was a concern not knowing... More 

Helpful?
Thank Patrick D
Melissa C, Hotelstaff at Candlewood Suites Detroit, Southfield, responded to this review

Dear Patrick D., Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay at the Candlewood Suites Detroit- Southfield. We hope to be able to accomodate your lodging needs the next time you are in the Southfield area. Have a great day! More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 10, 2014

We stayed here in September 2014, when we went to see the Detroit Tigers. It was easy on and off both from Comerica Park. Drive time was about 20 minutes to downtown Detroit. The hotel was clean and the staff was very friendly. Not really many places to eat around the hotel but with a kitchenette that was not a... More 

Helpful?
Thank mamagona
Melissa C, Front Desk Agent at Candlewood Suites Detroit, Southfield, responded to this review

I am so pleased to hear that you enjoyed your stay with us. Hopefully the Tigers won that game :). We look forward to your return visit and hope you choose to stay with us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come Home to Comfort at the Candlewood Suites Detroit-Southfield. Situated just outside the Motor City in the heart of Southfield, our property is the ideal location for business and leisure travel. In the midst of a city that boasts 27 million square feet of office space and home to Federal Mogul, Eaton Corporation, Lear Corporation, Blue Cross Blue Shield and Blue Care Network, Virchow Krause and Nortel Networks, our location appeals to all area business travel. As an all-suite property, our hotel offers the coziness and contentment of home. The Candlewood Suites Detroit-Southfield proudly offers full kitchens, The Comforts of Home Bedding Package , extensive workspace, complimentary high-speed internet access and laundry facilities, and a complimentary on-site fitness center. Southfield offers more than office parks and corporations. Our city is home to several parks, colleges and universities, indoor and outdoor recreation, and minutes from some of Detroit s premier attractions and venues such as MGM, Greektown, and Motor City Casinos, The Detroit Zoo, Ford Field, Joe Louis Arena, Comerica Park, and The Henry Ford Museum. The Candlewood Suites Detroit-Southfield is also near dining and entertainment options and within minutes of shopping.Our property is adjacent to I-696 and M-10 (Lodge) freeways, and minutes from US-24 (Telegraph) and M-39 (Southfield Freeway). ... more   less 

Additional Information about Candlewood Suites Detroit, Southfield

Address: 1 Corporate Dr, Southfield, MI 48076-3711
Location: United States > Michigan > Southfield
Price Range: $93 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Detroit, Southfield 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Detroit, Southfield Hotel Southfield
Candlewood Suites Southfield
Candlewood Southfield
Southfield Candlewood Suites
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