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Candlewood Suites Detroit, Southfield

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Candlewood Suites Detroit, Southfield
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65 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Will be staying here for 3 days whilst visiting family in michigan. Been to several of these hotels before and they're all pretty much the same. Nice kitchen area with hob, dishwasher, cleaning facilities, microwave, toaster etc. Comfy beds and nice desk area. If you're thinking of visiting here, they do have a dvd player in all the rooms so... More 

Helpful?
Thank Tanya R
O Fallon
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I use this chain a lot, like the layout, the kitchen, the recliner chair and the rates. This hotel has excellent people, but the room left much to be desired - ripped blackout curtains, arms on the recliner were oozing steffing, floor tiles in bathroom loose and wobbly...but when I mentioned these, the manager took me aside, thanked me for... More 

Helpful?
Thank TWC1954
South Haven, Michigan
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Usually everything past the "but" is BS and this is true in this case. The room decor of this hotel is pretty nice with well appointed work space, glass front kitchen cabinets and nicely designed bath vanity. BUT.... nothing in this room was really clean. The curtains had spots that made me wish for a black light, the toaster appeared... More 

Helpful?
Thank PKimThomas
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear PKimThomas, Thank you for leaving us feedback regarding your stay. It's nice to know you liked the room and amenities. We do want to apologize for the cleanliness issue you had, especially with the kitchen and bathroom. Your comments have been shared with the hotel management to help us focus and improve our standard for quality, and to achieve... More 

Shaker Heights, Ohio
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 28, 2016 via mobile

We chose this Detroit suberb hotel for a 3 day visit with friends and family. The studio room with a full kitchen allowed us to host a few small gatherings. At the end of the day the very clean and comfortable room and bed were waiting for us. A king bed would have been nice but only queen beds are... More 

Helpful?
Thank Linda P
Kolkata (Calcutta), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 22, 2016 via mobile

Perfect place to stay at for short business trips.Rooms are neat and clean, very well equipped with a fully functional kitchen enabling guests to make their own desired dishes. The staff at this property are very helpful and they help in every possible way to make their guest's stay as comfortable as they can.The 24 hour in-house self service cupboard... More 

Helpful?
Thank mishra_sarthak
Lorain, OH
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 3, 2016

The staff is quite friendly and very helpful. It was a rather small suite, but was sufficient; however, it required some additional attention in the housekeeping department. The carpet had a few stains on it (after examination it appeared to be ink), the inside of the bathroom door had drippage (from multiple sources, I imagine) dried on it and the... More 

Helpful?
Thank classyk
IHGService, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear classyk, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the carpet condition, housekeeping and the bathroom condition which was unacceptable. We will address these concerns. We take all reviews... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 8, 2015

My fiance and I booked here to visit her parents in Beverly Hills. We stayed here for almost 3 weeks. The entire place is a coronicopia or weird smells: cheap perfume to cover sour carpet smells in the hallways. Fabreeze to cover dog urine smell. And rooms that either smell like bleach or camel cigs or both. The carpet was... More 

Helpful?
1 Thank ogden1512
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear ogden1512, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with the general condition of our rooms and property. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can... More 

Travelers are raving about these Southfield hotels

Frankfurt, Germany
Level Contributor
393 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
3 of 5 stars Reviewed September 28, 2015

I stayed there for one week on a business trip. I've been staying very often and for many years in Candlewood Suites hotels and I can say this hotel is very average. The vicinity is not so nice but is safe and close to two freeways. The overall condition is ok. Also my queen bed studio was ok. I'd even... More 

Helpful?
Thank Carlos C
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Carlos C, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Ann Arbor, Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 13, 2015

Stayed there for a short weekend trip, at first arrival I was happy with the setup of the room, spacious and has all the kitchen basics you would need for getting buy... Here is why I am not happy with my stay, first and foremost although the room looks clean at first glance it is NOT. The room smelled very... More 

Helpful?
1 Thank Shi S
IHGCare, Guest Relations Manager at Candlewood Suites Detroit, Southfield, responded to this review

Dear Shi S, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with the room cleanliness, bed firmness and the internet service. We’d like to obtain some additional detail regarding your experience so we have sent you a private... More 

Nashville, Tennessee
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed August 31, 2015

This is a place where people who work here care about the people who stay here. It felt like an apartment community. overall clean and functional. The bed in our room creaked and sagged like the last person staying had weighed a great deal and spent a lot of time in the middle of the bed. A call to the... More 

Helpful?
1 Thank cmartinVance
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come Home to Comfort at the Candlewood Suites Detroit-Southfield. Situated just outside the Motor City in the heart of Southfield, our property is the ideal location for business and leisure travel. In the midst of a city that boasts 27 million square feet of office space and home to Federal Mogul, Eaton Corporation, Lear Corporation, Blue Cross Blue Shield and Blue Care Network, Virchow Krause and Nortel Networks, our location appeals to all area business travel. As an all-suite property, our hotel offers the coziness and contentment of home. The Candlewood Suites Detroit-Southfield proudly offers full kitchens, The Comforts of Home Bedding Package , extensive workspace, complimentary high-speed internet access and laundry facilities, and a complimentary on-site fitness center. Southfield offers more than office parks and corporations. Our city is home to several parks, colleges and universities, indoor and outdoor recreation, and minutes from some of Detroit s premier attractions and venues such as MGM, Greektown, and Motor City Casinos, The Detroit Zoo, Ford Field, Joe Louis Arena, Comerica Park, and The Henry Ford Museum. The Candlewood Suites Detroit-Southfield is also near dining and entertainment options and within minutes of shopping.Our property is adjacent to I-696 and M-10 (Lodge) freeways, and minutes from US-24 (Telegraph) and M-39 (Southfield Freeway). ... more   less 

Additional Information about Candlewood Suites Detroit, Southfield

Address: 1 Corporate Drive, Southfield, MI 48076
Location: United States > Michigan > Southfield
Price Range: $93 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Detroit, Southfield 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Candlewood Suites Detroit, Southfield Hotel Southfield
Candlewood Suites Southfield
Candlewood Southfield
Southfield Candlewood Suites
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