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Embassy Suites by Hilton Detroit Southfield

972 reviews
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Traveler (124)
Room & Suite (40)
Dining (8)
Overview
  • Excellent18%
  • Very good19%
  • Average16%
  • Poor19%
  • Terrible28%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Detroit Southfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (972)Write a Review
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1 - 5 of 959 reviews
Reviewed 1 week ago

Friendly staff, super clean rooms, evening reception, great breakfast, fast internet! We had a wonderful experience at this property. The evening reception staff were exceptionally friendly. I was here with my three daughters and we all enjoyed our stay.More

Review collected in partnership with Embassy Suites Hotels
1  Thank Jessica M
Response from Chandra M, Guest Relations Manager at Embassy Suites by Hilton Detroit SouthfieldResponded 5 days ago

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not...More

Hotel's Favorite
Reviewed January 23, 2017 via mobile

I have been coming to this hotel for 3 weeks straight, booking a minimum of 2 rooms per stay. Aubrey does a great job of recognizing me upon arrival and thanks me for being a Diamond member. Bar service with Stephanie, worst experience ever! It...More

5  Thank Mike R
Response from Jon Z, Manager at Embassy Suites by Hilton Detroit SouthfieldResponded January 25, 2017

Dear. Mike R, We appreciate you taking the time to post your comments and the positive comments regarding Aubrey. However, we are surprised about your comments regarding Stephanie because our observations of her performance have also been working diligently for our guests, and we are...More

Reviewed 1 week ago

This hotel has gone so far downhill and I don’t foresee it changing. I will never stay here again. Total disappointment! I stayed two years ago after their remodel and everything was great. Since then nothing works and is broken and new owners don’t want...More

Review collected in partnership with Embassy Suites Hotels
Thank mg19812018
Reviewed 1 week ago

Everything from thriving housekeeping, freezing hallways rooms and atrium so you needed a FULL COAT , Rude bartenders who acted like they personally bought the alcohol out of their own pocket, no security or rules so young kids and teenagers is running wild in the...More

Review collected in partnership with Embassy Suites Hotels
Thank Dichondra J
Reviewed 1 week ago

Older hotel in disrepair. Had to change rooms due to dirty furniture, at one time all three elevators were down, atrium was unheated, cold shower one morning. The staff were friendly and the omelettes were good but this property is run down and not what...More

Review collected in partnership with Embassy Suites Hotels
1  Thank TGroman
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Breakfast included
Business Center with Internet Access
Banquet Room
Conference Facilities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$121 - $241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$121 - $241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (124)
Room & Suite (40)
Dining (8)
Pool & Beach (1)
Hotel & Grounds (101)
Bathroom (10)
Business Center & Event Rooms (4)
Questions & Answers
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Heidi C
September 28, 2016|
AnswerShow all 5 answers
Response from Julie T | Reviewed this property |
I've stayed in two rooms and I never saw any bugs. The rooms have been renovated, although they didn't do a very good job of it and the bathtubs and fixtures look old. I'm pretty picky and I did find it comfortable and... More
0
Votes
Scott A
July 28, 2014|
AnswerShow all 6 answers
Response from tony s | Reviewed this property |
I would avoid this property. The location it is in is questionable and does not feel safe at all. As for the property "Newly Renovated" means new carpet. The cleaning of the rooms is poor and the security (Locks) might... More
0
Votes
Room Tips
"stay away from the highway if you don't like noise"
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"Stay some where else"
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"Higher floor rooms have nicer view"
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"The hotel is located directly next to a noisey highway so bring ear plugs..."
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