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Hilton Garden Inn Detroit-Southfield

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Hilton Garden Inn Detroit-Southfield
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454 Reviews from our TripAdvisor Community

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Showing 444: English reviews
Reviewed yesterday NEWvia mobile

The inn is ok at best, there was a lot of construction going on so it was a long wait for an elevator at times. The staff were very friendly, the same cannot be said about the management. I'm sure they love all the money from hockey teams but they are not very accommodating. They gave us a meeting room...

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Helpful?
Thank Marc D
Reviewed 2 days ago NEW

Rooms average, bathrooms small and could be kept up a bit better. Beds & pillows comfortable. Breakfast very good, edible but not outstanding (e.g. no omelet). Extra point for the bartender who was nice enough to keep the bar open for a bit to allow us a drink after we got in late. That was very much appreciated.

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Helpful?
Thank Jabrd
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Jabrd: Thank you for taking a moment to share your experience. I am happy to hear that our bartender provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

Phoenix, Arizona
Reviewed 6 days ago NEW

As a gold member I know that i should only get water when I first arrive. But its the small things that make you trip stand out. The front dress guy when out of his way to make sure I had water everyday in my room waiting for me. Not to mention the rooms and the hotel was in excellent...

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Helpful?
Thank Keith C
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Keith C: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

East Brunswick, New Jersey
Reviewed 2 weeks ago

I arrive with my family to visit my mother and other relatives, and with did had a great time. we had 5 kids within the ages of 5 months to 6 years old. In this trip it was very easy due to the great staffing at the Hilton. Thanks for the Hilton to make the accommodations.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 756francesv
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear 756francesv: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

Worthington, Ohio
Reviewed 4 weeks ago via mobile

We spent two nights while visiting family. The hotel is up front about ongoing renovations but we really didn't notice it. The public spaces were all very nice and our room was very good as well. The elevators looked like they could use some buffing and polishing but that was the only evidence of ongoing work. Martin, the breakfast chef,...

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Helpful?
Thank smmiller57
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear smmiller57: Thank you for taking a moment to share your experience. I am happy to hear that Martin and Matt took great care of you during your stay, I will definitely let them know your appreciation. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it...

Anderson, United States
Reviewed December 6, 2016

I have stayed at this hotel on several occasions, both for business and personal. I absolutely love the staff. They are always very friendly and helpful. Hilton Garden Inn is a great hotel chain and this particular hotel is fantastic.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B1105JNrobertn
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear B1105JNrobertn: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided friendly and helpful service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count...

Reviewed December 3, 2016

Excellent! Everyone was extremely helpful and very courteous. They seem to go out of their way and were incredibly friendly and helpful and further it was genuine. I really enjoyed my stay and would with out question stay again and in fact will.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark C
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Mark C.: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On...

Washington DC, District of Columbia
Reviewed November 27, 2016

I visited my elderly mother for Thanksgiving this year and decided to stay at the Hilton in Southfield which is down the street from my mother's. The staff was phenomenal!!! Service, quality, and professionalism at a great price!!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dissatisfied1231
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Dissatisfied1231: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided phenomenal service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

Nashville
Reviewed November 27, 2016

Excellent. I had no issues. I highly recommend this hotel. Even though renovations were going on we were not inconvenienced at all. Coffee was always available and hot. Great food. Staff was very helpful!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Fluid P
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Fluid P: Thank you for taking a moment to share your experience. I am happy to hear that you had an excellent stay with us. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

Watauga
Reviewed November 25, 2016

Very good staff svc and close to where i wanted to be in the southfield area very good information given by staff on location where I had to attend beds where excellent and comfort of room was very good nice and quite area

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lsuperman
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear lsuperman: Thank you for taking a moment to share your experience. I am happy to hear that our staff provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 

Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Dr, Southfield, MI 48034-6170
Location: United States > Michigan > Southfield
Price Range: $105 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Hilton Hotels Direct and Priceline so you can book your Hilton Garden Inn Detroit-Southfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Southfield
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Detroit-Southfield staff and other travelers.
1 question
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Traverse City, MI
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit-Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“no problems with noise at all”
 of 5 bubbles 530sg, Oct 20, 2016 | Read review
“See if they have updated rooms, and go with them.”
 of 5 bubbles dolphj, Sep 13, 2016 | Read review
“Ask for something facing the front of the hotel. The rear backs up to a highway.”
 of 5 bubbles Q8351YUpaulh, Jul 3, 2016 | Read review
“Get as far from lobby as you can.”
 of 5 bubbles mileagedropout, Apr 6, 2016 | Read review
“Ease to expressways to city or airport”
 of 5 bubbles Tedder589, Feb 25, 2016 | Read review
5 of 5
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