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Hilton Garden Inn Detroit-Southfield

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Hilton Garden Inn Detroit-Southfield
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396 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Boston, United States
5 of 5 stars Reviewed 3 days ago NEW

We greatly enjoyed our recent stay at the Hilton Garden Inn in Detroit/Southfield. The hotel was modern, attractive and very comfortable. The staff was just lovely! The breakfast was delicious, and offered a very nice variety of hot and cold foods (including made-to-order omelettes, bacon, etc.) to suit almost every diet you could think of. Parking was easy. Check-in and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa W
Grove City, Ohio
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel for a family wedding. Staff was super friendly and very accommodating. In room Keurig coffee makers an outstanding bonus!! The bar and common areas were awesome! Fruit water always waiting in the lobby was so nice!! Breakfast was stellar as well! Highly recommend staying here!

Helpful?
Thank brown139
Nashville, Tennessee
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Check in and check out were very easy. The hotel needs an update but that will start in November of 2016. Breakfast buffet ($11.95) is very good. Service there can be hit or miss. I found parking to be a real issue one night. There was a family reunion, a wedding and a high school reunion at the hotel. I... More 

Helpful?
Thank iceskaterfangirl
Philadelphia, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here twice weekends of June 18 and weekend of July 15, both times hotel lost its electricity. The first time we had to shower in the dark and carry our bags down from the 6th floor. The second time I was stuck in the elevator for over 45 minutes. The elevator emergency communication system did not work, so I... More 

Helpful?
Thank Stanley99999
Melody S, Front Desk Representative at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Stanley99999: Thank you for taking the time to share your experience about your recent stay at our hotel. Unfortunately our entire local area was out of power during this time. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We... More 

Sterling Heights, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is really nice and the lobby at the hotel looks great. My room was clean and i appreciate Alaa the housekeeper. She was fantastic and helped me with what all i needed. I stayed here for 2 days and i liked everything in the hotel but if there was any complains about anything then it would be about... More 

Helpful?
Thank allanelias0
Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Business trip. Hotel was great. I was a little concerned due to the lower room cost but no reason for concern. I will be back next time I ain the area. The staff was very pleasant and helpful. Asked for more coffee K cups and got extra the rest of my stay without asking.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 780marykm
Chicago, Illinois
1 review
3 of 5 stars Reviewed 2 weeks ago

Front desk staff needs more training in customer service. Breakfast buffet was very good and service was great. Also, no early check- in granted, I called when I was 30 miles away and asked if there was any way I could check in early and the young man told me what time check in was, I told him I understood... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 370aw
southfield, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Inaccuracy in reservation, very noisy, dirty rooms. While the staff attempted to resolve our concerns, they were not diligent in doing so. The room we stayed in was very dirty, stains on the floor, fabric falling apart on the chair, wall paper peeling, and the shower curtain, which was a tan color was stained red at the bottom. The elevator... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cortney S
Melody S, Front Desk Representative at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Cortney S We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Duluth, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was friendly, I enjoyed my stay, the beds were comfortable, clean rooms, lots of towels and the refrigerator was cold! There was a family reunion at the hotel and there was noise. We didn't eat at the hotel but the food smelled good! would definetley stay again

Helpful?
Thank T B
Ferndale, Michigan
1 review
2 of 5 stars Reviewed 3 weeks ago

The breakfast service, lobby, and patio were the highlights at this hotel. The food at breakfast really exceeded our expectations and the common areas were clean and comfortable. Unfortunately, our room was a different story. It was dirty, lots of stains on the carpet and furniture. The cables to the TV fell apart and the front desk wasn't able to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nellenee
Melody S, Front Desk Representative at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear nellenee We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 

Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Dr, Southfield, MI 48034-6170
Location: United States > Michigan > Southfield
Price Range: $116 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Southfield
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