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Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel

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Traveler (77)
Room & Suite (37)
Dining (14)

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About

#9 of 15 hotels in Southfield
Location
4.0
Cleanliness
3.7
Service
3.6
Value
3.4
Conveniently located near I-696 and Northwestern Highway, just 30 minutes away from Detroit Metropolitan Wayne County Airport, and only 20 minutes from downtown Detroit, the NEWLY RENOVATED Holiday Inn Express & Suites of Southfield is perfect for business and leisure travelers alike. Business travelers love the complimentary wireless Internet, full hot breakfast, on-site Business Center, and central location to Downtown Southfield with more than 9000 businesses such as IBM and Bluewater Technologies and 115 Fortune 500 companies. In addition, Holiday Inn Express also offers four conference rooms that fit the needs of most! Leisure travelers love our NEWLY RENOVATED all-suites hotel featuring separate living areas with a wet bar, large bathroom, and separate bedroom area. Close to the wonderfully revamped downtown Detroit area, the city of Southfield boasts entertainment options for the entire family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.5 of 5 stars
Languages Spoken
English, Arabic
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

25100 Northwestern Highway, Southfield, MI 48075-1068
Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
149Reviews1Q+A26Room tips
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Weber F wrote a review Aug 2023
Milwaukee, Wisconsin7 contributions4 helpful votes
The room as clean and the beds were comfortable. We did have some issues, though. The glass shower door was off the track and hard to move. I did inform the front desk who said they would take care of it, but never did. Also, I called the day before to confirm there would be a crib in the room. The manager told me I didn’t need to call in advance, just to tell them at check in. We arrived at 9:00pm and the young woman at the desk told me maintenance had gone home and I would have to wait until morning. When I complained, she quickly called the manager at home who remembered my call and told her where to get the crib. Together we went to a storage closet and retrieved it and brought it to the room and she gave me clean sheets. She was lovely and it wasn’t her fault, but it was an inconvenience that shouldn’t have happened. Lastly, the pool was nice but the restrooms in the pool area were DISGUSTING. We informed the front desk who said they would attend to them. I never checked back. The breakfast was very nice and the attendant made sure everything was clean and well stocked. They also cleaned the lobby floor several times a day so the appearance was very nice. All in all, I would stay there again, but can’t give it 5 stars because of the issues we encountered.
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Date of stay: August 2023
Value
Location
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Trip type: Traveled with family
Room Tip: If you need a crib, be assertive in adding that it be in the room before you arrive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Stephanie K wrote a review Jun 2023
Marquette, Michigan160 contributions58 helpful votes
Hotel's Favorite
We stayed here to attend a tigers baseball game and to visit the Detroit Zoo. It was a good experience. We stayed in a king suite and the room was huge and clean! It only took 10 minutes to get to the zoo and 15 to get to Comerica Park so the location was great. The hot tub was nice and hot and it looked pretty clean. Breakfast was good with a lot of great options and the bed was comfortable. Our tv was cracked which we reported in the morning and it was replaced the same afternoon. The down sides were that the pool closed pretty early, at 9 p.m and, as mentioned in other reviews, the hotel did smell like pot.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brandi J wrote a review Jul 2023
1 contribution
Book somewhere else. This place is NASTY. Only things that were clean were the sheets and sort of the bathroom. Floors and furniture were disgusting. Breakfast was a joke, hard pancakes, stale cereal and bread. Go somewhere else!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Jul 24, 2023
Hello Brandi J, Thank you for your stay at the Holiday Inn Express & Suites Southfield - Detroit, Michigan. We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last. I have also sent you a private message regarding your experience. I hope you stay with us again! Best regards, Clayton G. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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roadtripper10 wrote a review Jun 2023
Lansing, Michigan165 contributions102 helpful votes
I've stayed here a few times on business to down town Detroit. It was mediocre in the past, but this last stay is was just bad. The entire hotel reeked of weed including the lobby, hallways, stairways, and the perimeter of the hotel outdoors. I'm pretty sure that there were people on site that were not guests- hanging out in the pool then heading out the parking lot for while then groups of people in swim suits hopping into cars and driving off. There were people (guests?) hanging out in the stairwells sitting on the stairs and vaping. Firedoors propped open. The work out room was torn up. It just felt like some low end economy hotel but not at an economy hotel price. Didn't feel safe. I won't be back here.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Just don't stay here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Jun 20, 2023
Hi roadtripper10, Thank you for staying and sharing your experience at our Holiday Inn Express Southfield - Detroit. We appreciate you as one of our guests! We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service. We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last! Safe travels, Jomar M. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chatrise H wrote a review Jun 2021
Ann Arbor, Michigan55 contributions21 helpful votes
I'm only giving 2 stars because of the staff. The hotel wreaked of weed and it's infested with gnats! As soon as you hit the hallways you are swarmed with gnats. We walked into our room and it was so many in there. So disgusting! We had a late checkout of 1pm and at 11 something in the morning housekeeping walked into my room! Just walked in! We went to get some breakfast in the lobby the next morning and my fiance poured orange juice from the machine and it was BROWN. Wth?! Like I said, i'm only giving 2 stars because of the staff. They are very pleasant.
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Jun 25, 2021
Hello Chatrise H, Thank you for your stay and for taking the time to leave us feedback. We're determined to ensure that all aspects of your stay with us is pleasant. I am sorry to learn about the unpleasant surprise in the room and during breakfast. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar issues from happening again. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie L wrote a review Apr 2021
Cincinnati, Ohio126 contributions32 helpful votes
+1
There’s zero good things to say about this hotel. First it’s a family trip. First room smelled horribly of smoke to the point I’m having an allergic reaction and my throat is closing off. There’s red stuff all over the side of the bed/floor... is it blood? The hallway REEKS of pot. We called the front desk asking for a new room they’d rather we leave than change. Go down to actually talk to someone. Finally get new room. Same floor same pot smell in hallways room isn’t smoky though. The door doesn’t shut or lock properly. The room windows are stuck open. There’s massive water damage over the bed. We pull out the couch and it’s got wadded up used bedding in it. The wall paper is peeling. The bathroom ceiling is covered in yucky probable mold. It’s just NASTY. I wish we could get a full refund it’s that bad.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Apr 30, 2021
Hello katielI2084TW Thanks for sharing feedback. I regret to learn that we fell short of your expectations in our area of staff service. We want a pleasant and comfortable stay for our guests at all times. I am sorry that this was not met during your stay from the overall upkeep and poor condition of the room. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. In line with this, do know that I sent an e-mail to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tommy G wrote a review Aug 2020
Greenwood, Indiana5 contributions
The building it self is in great shape. The rooms are beautiful and well adorned. Thats where the positive stay ends. The staff is the opposite of friendly and welcoming. When checking in the front desk clerk (shawn?) was very short and rude to my co worker telling him he booked my room wrong and caused him unneeded work. The next day the same man started talking back to a lady that was staying in the hotel. She asked for a trash bag and than another because they are not servicing the rooms because of covid. All my other experience with the staff have been uninviting. Seem to be troubling them to look up from there phones. On my check in day I asked the front desk to address a concern in my room. My smoke detectors (2) have been ripped of the ceiling and covered in a trash bag. 4 days later and 2 times a day I have notified the front desk and been told someone is on there way to fix and no one has done so. My room smells both of cigarettes and weed. Nothing has been done. My last night of my stay the the smoked Alarm went off at 11pm probably because of the hase that fills the hallway from all the weed smoke billowing fromm the smoke free rooms.
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Sep 3, 2020
Hello tommyg397, Thank you for staying at our Holiday Inn Express Southfield - Detroit and for taking the time to reach out to us. We appreciate your feedback as this will be our source in improving the service we provide to our valuable guests like you. We apologize for the inconvenience you experienced with the service you received from our staff. Rest assured that this issue will be looked into. I am also alerting our Maintenance team about the smoke detectors in the room. I have conveyed your comments to the Hotel Management to work with the concerned departments and the necessary improvements needed on our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SZN221 wrote a review Aug 2020
1 contribution
First room had empty condom wrapper next to bed, what appeared to be dried blood on bed sheet, nasty hair brushes in drawers, food in refrigerator, and missing tv remotes. Second rooms air conditioner didn't work and no one had looked at it 9 hours later. Third room was satisfactory. All rooms had large stains in carpet and the hotel smelled of burned marijuana for the two days we were there. Lastly, a man armed with a pistol was making sure everyone saw it in his pants while in the lobby area. Worst hotel experience I've ever had and 90% of the hotel staff didn't help that experience.
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Date of stay: August 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Aug 31, 2020
Hi davewY4560PK, Thank you for taking the time to post a review from your stay with us. I was very concerned to read your comments regarding housekeeping, cleanliness, air conditioning, and room condition. I understand your disappointment, and this should not have been the case. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a simple and smart travel. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kjn31 wrote a review Feb 2020
Portland, Michigan35 contributions35 helpful votes
The facilities appear to be updated. Everything was pleasing to the eye. If it's snowing they don't keep sidewalks cleaned off very well, especially in the morning. After check in I settled in my room. The heater kicking on was quite loud. In the shower there were two shower gels and one conditioner. No shampoo. Also two of the three pumps didn't even work!! After my shower I called the front desk and she asked if I wanted to switch rooms! No! I just wanted some shampoo and conditioner. I had said no rush. Well no one ever brought any up! The breakfast (and hostess) was fantastic! Eggs, sausage, pancakes and let's not forget their cinnamon rolls. Overall this was a mediocre stay.
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Responded Mar 15, 2020
Hi kjn31, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments about our heater and no shampoo in the shower just to name a few. I understand your dismay and I am sorry. This is not the simple and smart travel that we wanted for all our guests and I will make sure to share your comments with our team for necessary improvements needed on our end. Thank you for your part in helping us go in a positive direction and I still hope you would give us another chance in the future. Mike F. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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waterdance wrote a review Feb 2020
McAllen, Texas618 contributions299 helpful votes
This hotel is located to town center and around half the price of Westin. The problem with the Westin is that it is old and the air conditioning doesn't work well. Holiday Inn of Course is not a 5 star hotel. But for the price, it gets a lot of value. The bed is comfortable. Room has bed with a separated living area with fridge, sink, and kitchenette. Soap, Shampoo, dispenser. I was able to get toothbrush, toothpaste, and deodorant. There is a pool, free breakfast, as well as a snack shop.
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Date of stay: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$126 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express suites southfield hotel southfield, holiday inn southfield, southfield holiday inn
LOCATION
United StatesMichiganSouthfield
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES SOUTHFIELD - DETROIT, AN IHG HOTEL $123 ($̶1̶6̶6̶) - Prices & Reviews - MI

Frequently Asked Questions about Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Nearby attractions include Park Place At Town Center Condominium (0.1 miles) and Cabaret 313 (0.2 miles).
What are some of the property amenities at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Conveniently located restaurants include Kerby's Koney Island, CK Mediterranean Grille and Catering (Cafe Kabob), and Fuddruckers.
Are there opportunities to exercise at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Southfield.
Are any cleaning services offered at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Southfield - Detroit, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.