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Holiday Inn Express Suites Southfield

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Holiday Inn Express Suites Southfield
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

By far the worst hotel I've stayed at in a long time. Came here on a business trip and had trouble from the start. The room smelled like dirty mop water, the air conditioning unit was broken, someone came in my room (twice), and when my room key was deactivated (three times), the people at the service desk never checked... More 

Helpful?
Thank Aaron T
Miamisburg, Ohio
Level Contributor
156 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 17, 2016

Got a good rate and it is very close to the college. Staff was friendly and did what was expected. Hotel needs some renovations in rooms but overall it was clean. Breakfast items were the typically stuff.

Helpful?
Thank jwcorbett
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2016

Let me just start by saying that I stayed at this hotel twice before this last experience in April 2016. I was shocked by the change. It is clear that the hotel has changed ownership since my last visit (approx 6 years ago). The front desk staff was okay. Pleasant and nice. We checked in pretty quickly. The room was... More 

Helpful?
Thank adjacks
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear adjacks, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to address your concerns so we have... More 

Travelers are raving about these Southfield hotels

Newark, New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2016

The room was ample and very clean. Front desk employees did not exceed expectations... talking to each other for a while before acknowledging me at check-in. Wi-Fi was not working. Overall, an average stay.

Helpful?
Thank Frances R
Geneseo, NY
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 3, 2016

I stayed here for only 1 night last week and it was a standard, business traveler hotel : The front desk staff was quick and helpful. I had a two room suite which was a basic, average room, nothing special. I had to look a little too hard for outlets to charge my electronics, but other than that the room... More 

Helpful?
Thank GeneseoSupremo
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear GeneseoSupremo, Thank you for writing a review about your recent stay with us. It is great to hear your positive feedback about the efficient front office staff, nice room accommodations, and parking facility. Our hotel is committed to providing our guests with the highest quality services and facilities. Your loyalty and support to the hotel is very important to... More 

harrisburg, North Carolina
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 28, 2016 via mobile

POOR MANAGEMENT!!! NEVER available due to "other things to do"! Room entered against my wishes, manager failed to discuss. Video left with front desk clerk on her cell phone that showed incorrect time. Made the management look very suspicious and uncaring

Helpful?
1 Thank michelle c
Izac S, General Manager at Holiday Inn Express Suites Southfield, responded to this review

First and foremost thank you for choosing to stay with us. Regarding this matter, we did in fact show you footage (correct times were in sight) of when you left your room and forgot to put the Do Not Disturb sign on your door and you did not return back to your room till late in the afternoon, which THEN... More 

Bentley, United Kingdom
2 reviews
4 of 5 stars Reviewed February 29, 2016

Staff was very friendly & helpful. Rooms were nice. Bed was comfortable. The breakfast in the morning was amazing! They had a lot to choose from! Safes do need to be updated as both mine and my friends in his room did not work.

Helpful?
Thank brenda652
Bolingbrook
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 14, 2016 via mobile

Room is very outdated. Sofa is sagging, something is on the bathroom wall, not even wiped off. Fire alarm goes off at midnight. Desk staff just says someone being stupid and pulled alarm. I didn't see the Fire department show up to give the all clear. Then at 2:00 am the police were outside my window with lights and sirens... More 

Helpful?
Thank Lori L
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Lori L, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I have taken note of your feedback regarding the outdated room condition, bathroom cleanliness, poor customer service, fire alarm incident... More 

Ahmedabad, India
1 review
5 of 5 stars Reviewed February 2, 2016

I had a chance to stay at Holliday Inn Express & Suits for three months. It was quite a long stay as I was on a business tour to West Bloomfield, Michigan. Hotel premise was very clean and hotel itself was too. The staff kept cleaning the hotel every time someone walks in. It was time of winters, so it... More 

Helpful?
Thank jparthj
Schaumburg, Illinois
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 21, 2016 via mobile

I've been in nicer frat houses... And never felt the need to wear shower shoes at any hotel until this one. It appears that the last time the rooms were updated was in the 90's. There was a huge stain on the couch in the sitting area (I'd hate to see what the other side looked like) and the bathroom... More 

Helpful?
Thank Weekendgetaway628
IHGService, Guest Relations Manager at Holiday Inn Express Suites Southfield, responded to this review

Dear Weekendgetaway628, Thank you for taking the time to leave us with your feedback. It is regrettable that some aspects of our hotel did not live up to your expectations. Allow me to apologize for any inconvenience you may have experienced, particularly with our bathroom. It is in our continued efforts to maintain and improve our amenities and services in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Southfield Hotel near downtown Detroit destinations. Conveniently located near I-696 and Highway 10, the Holiday Inn Express Hotel and Suites of Southfield keeps travelers connected to the popular attractions and major businesses of downtown Detroit. From the Detroit Art Institute to the Henry Ford Museum, Detroit's legacy appears in many historical attractions. While staying at our Greater Detroit hotel, outdoor lovers can enjoy skiing at one of several local ski resorts during the snowy winters, or they can enjoy water activities at one of the many local lakes during the summer. The growing Southfield community hosts a diverse range of concerts, movies and dining options, such as Arturo's Jazz Theater and Restaurant. This growing community makes for a booming economy, since Southfield is now the premier business district of Detroit. You'll find more than 9,000 businesses and 80 Fortune 500 companies within minutes of this hotel in Southfield. We meet business travelers' needs by offering four meeting rooms and a 24-hour business center. Why settle for disappointing, cheap hotels in Detroit when you can stay in this Southfield hotel offering free high-speed, wired and wireless Internet access and a new fitness center? Other hotel amenities include a heated, indoor pool, whirlpool and a hot breakfast bar featuring our signature cinnamon rolls. Call Southfield's Holiday Inn Express hotel now for great room deals and rates. ... more   less 

Additional Information about Holiday Inn Express Suites Southfield

Address: 25100 Northwestern Highway, Southfield, MI 48075
Location: United States > Michigan > Southfield
Price Range: $114 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Southfield 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Suites Southfield Hotel Southfield
Holiday Inn Southfield
Southfield Holiday Inn
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