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Extended Stay America - Detroit - Southfield - Northwestern Hwy.

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Extended Stay America - Detroit - Southfield - Northwestern Hwy.
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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Ann Arbor, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

There is something seriously wrong with this hotel's management. The type of guest staying here is beyond anything I could have ever comprehended. "Guests" are up all hours of the night and this is not a resort area. Room doors slam over and over - to these people 2 am or 5 am is noontime. Others like to pace the... More 

Helpful?
Thank Joesephine S
Southfield, Michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

Frequent visitor. check in times often prolonged. Room cleaning not thorough, but rarely unsafe. Sometimes inadequate towel/paper product supplies. Room phones/lights inconsistently working. Air handlers always off, requiring an hour or more to attain sufficient comfort for sleeping.

Helpful?
Thank gjetson2016
Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Lobby area dark, small, uninviting. Receptionist pleasant and efficient. Room smelled of smoke, even though it was advertised as a "non-smoking" room, cigarette burn marks on kitchen and bathroom counter tops. No kitchenware left in room as advertised, if needed, you had to go back to the Lobby to retrieve. Wash clothes and towels were dingy white in color. Furniture... More 

Helpful?
Thank ogden1512
Grand Rapids, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We stayed at this location, which ended up being a bad idea. The entire roof and upper floors are under construction, which is very distracting and annoying for guests. There are nails from roof construction all over the parking lots and management is doing nothing to prevent guests from getting flat tires or to keep their cars out of harms... More 

Helpful?
Thank GrandRapidJA
Manager_11525, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We are disappointed to hear that you did not have an enjoyable stay with us due to our construction. Thanks to your comments, we will be able to use your feedback to ensure all possible actions are being taken to make sure our guest... More 

Colorado
Level Contributor
131 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We come to the Southfield, MI area once per year and stay for a week. This was the first time we tried an Extended Stay and did not know what to expect. For the price, we expected something like a Fairfiled Suites, but instead got something like a dormitory. Yes, the room had a refrigerator (small, white, dented) and tiny... More 

Helpful?
Thank njcronk
Cape Breton Island, Canada
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 15, 2016

We are medical students who stayed in southfield for one month working at a nearby hospital. This hotel suited our needs by being a clean roof over our heads and a safe place to keep our car. We had the deluxe room which had a little more space and the pull out couch. Lots of complaints on here about the... More 

Helpful?
Thank Kim A
Southfield, Michigan
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2016

I had a house fire last year, I stayed at this hotel for 3 months. It turned out to be a wonderful experience. The staff was great special thanks to the managers Carol and Amber thank you. I would definitely recommend this hotel.

Helpful?
Thank elthompson92
Manager_11525, Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

Thank you for taking the time to write such a positive review of your stay. I am pleased to hear that Carol and Amber were able to accommodate you properly and provide you with a great experience. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Michigan
1 review
1 of 5 stars Reviewed June 2, 2016

No ice trays, the room was dirty meaning dusty had collected on lamps, tables the bathroom sink handles look like you wouldn't want to touch them like they have never been clean. The towels were dirty. The bed skirt was so wrinkle you would have thought it was a crinkle pattern and it wasn't. No place to sit outside. Grass... More 

Helpful?
Thank zam826
Ellicott City, Maryland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 8, 2016

I was traveling to Detroit to see my boyfriend and we chose to stay here for the week I would be in town. Being college students we were looking for a relatively cheap place to stay that looked like it would be livable for a week. The pictures online for this Extended Stay America looked nice but when we got... More 

Helpful?
1 Thank Danielle T
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. As this hotel’s manager, I can assure you that I have shared your comments with our housekeeping and maintenance teams... More 

Detroit, Michigan
Level Contributor
3 reviews
4 of 5 stars Reviewed February 16, 2016

I had a two day stay at this hotel. Everything was pretty standard and the room was clean. I wish the grab and go breakfast had more offerings than just granola bars, coffee, and a small packaged muffin. At least give me some orange juice. The hotel itself was nice but there was some noise issues. It was Valentines Day... More 

Helpful?
Thank Marcell C
Manager_11525, General Manager at Extended Stay America - Detroit - Southfield - Northwestern Hwy., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know of your concerns with our breakfast options. I will be sure to share your feedback with our corporate office. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Laundry Service

Additional Information about Extended Stay America - Detroit - Southfield - Northwestern Hwy.

Address: 28500 Northwestern Hwy, Southfield, MI 48034-1802 (Formerly Homestead Studio Suites - Detroit - Southfield)
Location: United States > Michigan > Southfield
Price Range: $69 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Southfield - Northwestern Hwy. 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Homestead Southfield
Homestead Suites Southfield
Southfield Homestead Suites
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