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Comfort Suites South Haven

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1755 Phoenix Street, South Haven, MI 49090
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1 room 1 adult
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Comfort Suites South Haven
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117 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed January 3, 2016 via mobile

My husband and I stay here often, and have always enjoyed our stay. The staff has always treated us and our puppy very well! The rooms have always been nice and always clean. The breakfast is great in the mornings. The office management has always gone out of there way to accommodate put needs.

Helpful?
Thank ChelseyHull
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Thank you for taking the time to review Comfort Suites in South Haven with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Harshaw, Wisconsin
Level Contributor
239 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
2 of 5 stars Reviewed December 28, 2015

I liked the suite/room and the price BUT the room was shabby (closet door off the track and yes - I did report it to management). Hotel lobby is not welcoming, but staff is nice. Poor wifi. Security was poor - we were on ground floor close to a back door on to a side parking lot. The door was... More 

Helpful?
Thank ScoutMidwest
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Hello, Thank you for taking the time to review Comfort Suites in South Haven Mi. On behalf of our entire team I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests... More 

Travelers are raving about these South Haven hotels

Vinkovci, Croatia
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 8, 2015

Overall this is not bad place for the money, clean property, nice rooms, indoor pool, average stuff... but I have two big objections: First: entire stay in the room i could hear metal banging sound, so loud that i could not sleep, around midnight i went to reception and asked for another room and some nice guy managed transfer to... More 

Helpful?
Thank MegasVK
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

Thank you for taking the time to review Comfort Suites in South Haven. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 11, 2015

We were wine tasting this weekend with another couple and had a great nights rest! Rooms were clean, breakfast was actually pretty good, considering it was one of those "included" breakfasts in the lobby of the hotel.

Helpful?
Thank JeannieHeath
Christina B, Front Office Manager at Comfort Suites South Haven, responded to this review

We would like to thank you for taking the time to review Comfort Suites in South Haven. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 6, 2015

I had two problems with this property and I never stayed at it. First, I called to cancel but was still charged, Second, I was charged for 3 rooms even though I only intended to book one. The manager was not helpful and thought it was fair to charge me over $700 and I never stayed there. Horrible !

Helpful?
1 Thank Denise W
Indianapolis, Indiana
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 28, 2015

The hotel was recently remodeled we were told. Our room was comfortable and clean and we got a great "off-season" rate. It is located near I-196 and is about a 3 minute drive to Lake Michigan. We were greeted very politely by the evening desk clerk and we were able to get to our room and ready for bed. Overall... More 

Helpful?
Thank M P
Goshen, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 12, 2015

We stayed here for a weekend getaway. We had a king suite. The room was clean and there was plenty of space to spread out. I found the bed to be too firm but that's personal preference. The WiFi at this hotel stinks! The continental breakfast is ok. It's your typical free hotel breakfast watery eggs, sausage, waffles, pastries, ceral,... More 

Helpful?
Thank Tammy P
illinois
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 stars Reviewed September 28, 2015 via mobile

We've been coming to this hotel for about 10 years, and have never had any issues. However, this time, it's age is certainly showing both in room quality and cleanliness (photos). The shower seemed to have leaked at some point and was roughly patched up but not finished, the ceiling over the bed also had a rough patch seam running... More 

Helpful?
1 Thank landlockedinIL
Albion
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 12, 2015

Very friendly staff greeted us, and tried their best to help us with the problems we had with the room. But management wouldn't let them fix the problems. The bed had an enclosed base so that we couldn't use the lift my wife needs to transfer in and out of bed. Also, the toilet had the standard split front seat,... More 

Helpful?
1 Thank William R
streator, Illinois
Level Contributor
252 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
3 of 5 stars Reviewed September 12, 2015 via mobile

Pros: Quiet as it is not on the Interstate Clean Room Good Location Breakfast Included Desk Was friendly and helpful. Cons: A bit dated Breakfast Room was very warm and small No Hot Tub in Pool Area They need to replace sheets as they were worn and dingy.

Helpful?
2 Thank cshager
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