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Bay Pointe Inn & Restaurant

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435 Reviews from our TripAdvisor Community

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Showing 433: English reviews
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

We stayed at BP for a weekend getaway and from there we were hooked. We didn't need a tour we knew that this was the place. We were able to communicate by email to ask questions and requests. They were very accommodating! We aren't very picky and I wouldn't consider ourselves high maintenance, but from working with the staff at...

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Helpful?
Thank Sabrina M
About Hotel's Favorite Review
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear Sabrina M Congratulations on getting married, how exciting!! Thank you for taking the time to write this 5-star review on our TripAdvisor community. I do appreciate it! How refreshing to read that your time with us, planning your wedding and the execution of it went as you planned. Thank you for recognizing the effort and service of our staff,...

Rochester, MI
Reviewed 5 weeks ago

From the moment we walked in until we left the next day, everything was wonderful. The hotel is nice and clean, the food was good and the service was excellent. The only complaint I had was that I never saw where they had breakfast, even though it said there was one (I am sure I probably just missed it). Although...

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Helpful?
Thank karenl0323
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear karenl0323 Thank you very much for taking the time to write this 5-star review on our TripAdvisor community. I do appreciate it! I'm pleased to read that everything during your stay was wonderful, from the clean room to the food and service in our Terrace Grille restaurant. I'm very sorry that you missed our complimentary continental breakfast buffet served...

Rockford, MI
Reviewed October 21, 2016

We held our wedding at Bay Pointe Inn on October 6, 2016. When we first visited the venue as part of our location search, we saw the venue with the lake frozen over, the beach chairs in the pavilion, and snow on the ground. Yet, we just KNEW that this was the place we wanted to be married. Not only...

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Helpful?
Thank Julie H
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear Julie H Thank you very much for taking the time to write this amazing 5-star review. I do appreciate it! The entire team here would like to congratulate you and your husband and wish you all the best in this new chapter of your life. We are looking forward to welcome you back to the resort to re-live these...

Reviewed October 17, 2016

The view is great! The service is lacking and the food is only so, so. I would compare it to Denney's and I'm trying to be kind. However I must tell the stone cold truth. For the money. I'd pass. Thanks, but no thanks.

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Helpful?
Thank Panoma1
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear Panoma1 Thank you for taking the time to write a review on our TripAdvisor community. I do appreciate it! I'm extremely sorry to read that your experience at Terrace Grille was less than perfect. We are praising for impeccable friendly yet casual service and exceptional food with amazing flavors. Terrace Grille is working closely with "local farms" to get...

Kalamazoo, Michigan
Reviewed October 17, 2016

We love heading out to Bay Pointe in the summer. They have a beautiful view of the lake and the grounds are gorgeous. In particular, Wednesday nights in the summer are very fun. You can come by car or boat. They have live music, food, and drinks outside. It is very busy and the dock space fills up quickly. However,...

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Helpful?
Thank travmia
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear travmia Thank you for such a great 5-star review. I do appreciate it. I have to say that our Gun Lake Live Summer Concert Series were quite a show this summer! Keep looking on our website for 2017 line-up! I hope to see you next summer. Thank you again for taking the time to write this great review. Benjamin...

Grand Rapids, Michigan
Reviewed September 22, 2016

This is a beautiful place and being on the lake creates a peaceful tranquility. I came here for a retreat meeting and there is one thing that I felt the need to bring up and that I feel should definitely change is the friendliness of the front staff. Those in the meeting who had anything to say about the staff...

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Helpful?
Thank Leanne7892
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear Leanne7892 Thank you very much for taking the time to write a review on our TripAdvisor community. I do appreciate it! I'm pleased to hear that you enjoyed our setting by the lake and that you were able to find some tranquility in between meetings. I'm extremely sorry to hear that our guest service agents did not acknowledge some...

grand rapids, mi
Reviewed September 18, 2016 via mobile

We ate at the Terrace Restaurant. Way overpriced and the food tasted like it came from the buffet that the wedding reception was having. Go here for happy hour, that's it. Our waitress was great. Nice view. It's just that the food at Bob Evans...maybe even Denny's is better.

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Helpful?
Thank gooseyloosey
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear gooseyloosey Thank you for taking the time to review your recent experience at Terrace Grille. We do appreciate it! I'm very sorry to hear that your experience in Terrace Grille wasn't up to your standard. We are preaching for great food, great service and great ambiance. After reading your comments, it tells me that you didn't enjoy your meal...

Reviewed September 17, 2016

My husband and I had our wedding here in Mid August. I cannot say enough good things about the location and the staff. The view is beautiful and the grounds are very well kept. The staff was so helpful and attentive throughout all of our wedding planning and they were there on the day of to make sure that everything...

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Helpful?
Thank Sarah G
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear Sarah G First of all, on behalf of the entire team at Bay Pointe Inn, we would like to congratulate you on becoming husband and wife! How exciting! Thank you for taking the time to share this beautiful 5-star review with our TripAdvisor community. We would like to thank you for choosing us as your venue. We are glad...

Ramsey, New Jersey
Reviewed September 16, 2016

Spent last weekend there for a family wedding which was held on the property. Various sites at this venue for any celebration. Spectacular views, cordial staff. Would highly recommend. We had a lakeside room..,,,definitely worth it!

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Thank famianj
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear famianj Thank you for taking the time to write a review about your recent experience at our resort. I do appreciate it! We are so happy that you enjoyed the family wedding but also taking time to relax in your Lakeside Room. We are looking forward to welcome you back shortly to the resort. Benjamin Elgrably General Manager Bay...

Reviewed September 13, 2016

The customer service at Bay Pointe Inn is amazing! My husband and I found Bay Pointe Inn in our search for a wedding venue. It was an oasis after a drive through small communities and single lane roads and an oasis in our search for a perfect wedding venue that spoke to us on many levels. We chose the Boathouse...

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Helpful?
Thank Laurie R
Benjamin E, General Manager at Bay Pointe Inn & Restaurant, responded to this review

Dear Laurie R Congratulations on your beautiful wedding day! It was indeed "magical" and we thank you so much for having chosen Bay Pointe Inn for your venue. We are so thankful that you enjoyed every aspect of your wedding at the BoatHouse. Thank you for taking the time to write this 5-star review and to share your experience with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Terrace Grille
Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Historic Hospitality. Abundant Relaxation.Discover family owned Bay Pointe Inn on beautiful Gun Lake. An overnight stay in one of our tranquil rooms includes a deluxe breakfast and gorgeous lake views. Find sanctuary at our BoatHouse Villa, our historic dream escape. Our acclaimed Terrace Grille restaurant provides casual dining with fare that is handmade, from scratch - pure and truly delicious. Centrally located, Bay Pointe Inn is 30 minutes from Grand Rapids and Kalamazoo and halfway between Chicago and Detroit. It is the perfect location for hosting your Weekend Escape, Corporate Retreat or Social Event. We invite you to experience “One of Michigan’s Top Resorts”. ... more   less 

Additional Information about Bay Pointe Inn & Restaurant

Address: 11456 Marsh Rd, Shelbyville, MI 49344-9627
Location: United States > Michigan > Allegan County > Shelbyville
Price Range: $100 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Bay Pointe Inn & Restaurant 2.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Bay Pointe Inn And Restaurant
Bay Pointe Inn & Restaurant Hotel Shelbyville
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Questions & Answers

Questions? Get answers from Bay Pointe Inn & Restaurant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If possible, get a room with a view of the lake.”
 of 5 bubbles travmia, Oct 17, 2016 | Read review
“Rooms on the third floor seem to be more recently updated than the others”
 of 5 bubbles sarahgA1682CD, Sep 17, 2016 | Read review
“Lakeside rooms are a real "must".”
 of 5 bubbles JEFFREYD27, Sep 7, 2016 | Read review
“Lakeview, 2nd floor!”
 of 5 bubbles NancyT929, Sep 6, 2016 | Read review
“I got a less expensive one not on lake side but with a patio. there is plenty opportunity to sit out by the lake when not in room.”
 of 5 bubbles RainelleT, Aug 24, 2016 | Read review
5 of 5
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