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Hampton Inn Detroit / Utica - Shelby Township

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Hampton Inn Detroit \/ Utica - Shelby Township
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300 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Kamloops, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We enjoyed our 4 day stay here. The surrounds were nice. Our room was spacious clean and comfortable with all the amenities we needed. The complimenrary breakfast was far and above any other hotel I've stayed at. We got a heck of a good price and great value for the money The front desk treated you like family. I highly... More 

Review collected in partnership with Hampton

Helpful?
Thank Thomas V
Kensington, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

From online check in, picking up the room key, desk staff, room, helping picking out a local dinner place to the complimentary breakfast the next morning everything was great! Staff was very helpful in anything needed. Will stay here again.

Review collected in partnership with Hampton

Helpful?
Thank G. Kenneth R
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for taking the time to write a short review about your stay here at the Hampton Inn of Shelby Township. We definitely strive for a perfect stay for all of our guests here and am glad to hear that yours was no exception! We hope to be able to provide services for your future lodging experience and look... More 

Indianapolis, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Hampton Inn was clean, the room was excellent and staff friendly and helpful. The location was a bit off the beaten path and a little difficult to find but worth the effort for the nice rooms. I would visit again

Review collected in partnership with Hampton

Helpful?
Thank Charles C
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind response to your stay at our hotel. Here at the Hampton Inn of Shelby Township we strive to provide every guest with a perfect experience and we are excited to hear that yours was no exception! We look forward to providing the same service to you for your future lodging needs! More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Front desk service was one of the best I've experienced, coming from a hotel employee. Genuinely friendly and helpful. Rooms were nice and clean, bed very comfy. A bit of miscommunication with housekeeping had 2 different girls entering the room to clean it within an hour while I was trying to sleep but despite this it was a pleasant stay.

Helpful?
Thank KookyPirate
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for kindly responding about your stay with our hotel. We are glad that you had a pleasant experience with our front desk staff and enjoyed your stay. We are sorry to hear that you had a little mix up with the housekeeping staff but am glad that it was minor enough for you to still have a perfect... More 

Clinton Twp, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I haven't been away since our children were born. This was a nice way to get away but stay close to home at the same time. The staff was friendly and the room was welcoming and the continental breakfast was a plus!

Review collected in partnership with Hampton

Helpful?
Thank Hollie B
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for kindly responding about your experience at our hotel! We take all the criticism of our hotel seriously and strive to provide every guest with the perfect experience when staying with us at the Hampton Inn of Shelby Township. We are a little disheartened that your stay with us wasn't perfect but am still glad that you still... More 

Cleveland, Ohio
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Walking distance to walmart, no walking food locations, but plenty within a mile drive. Easy to get to off of the highway, not a heavily traveled road (ease of egress from parking lot). Some 24 hr warehousing/ DC type places in back lot making noise, but could not hear inside

Review collected in partnership with Hampton

Helpful?
Thank Steve R
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for taking the time to respond about your stay with us at the Hampton Inn of Shelby Township. We are glad that we were able to give you a perfect stay experience with us! I noticed that you had commented about having no walking distance to a local restaurant and wanted to advise you that if you do... More 

Horsham
2 reviews
5 of 5 stars Reviewed 3 weeks ago

If you want a hotel stay that is all that and more, this is the hotel for you! It's clean, comfortable, and the staff, from the front desk, the cooks in the kitchen, and housekeeping are fabulous. Looking forward to my next visit in September 2016, and hope we have the opportunity to stay here again. The breakfast was great... More 

Review collected in partnership with Hampton

Helpful?
Thank Diane O
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind response to your stay at our hotel! Here at the Hampton Inn of Shelby Township we strive to provide the perfect experience for all of our guests and are excited to hear that yours was no exception. From all of us at the Hampton Inn of Shelby Township we look forward to servicing your future... More 

Linwood, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel with a great breakfast. Stayed for a family funeral. Received flowers and a hand written two page sympathy card after returning from funeral visitation. Above and beyond customer service.

Review collected in partnership with Hampton

Helpful?
Thank U8964DDkarenk
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind comments of our hotel and our staff! Here at the Hampton Inn of Shelby Township we are dedicated to providing the best possible service we can for all of our guests and we are thrilled to hear that yours was no exception. We were honored to have you as our guest and look forward to... More 

Dearborn, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Staff and room were outstanding. Location was excellent for a family wedding. After being assured that a room would be available for early check in, we found that we had to wait for a room to become available. We were still able to get dressed for the wedding and get to the church on time.

Review collected in partnership with Hampton

Helpful?
Thank Rose T
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your kind comments and criticism of our hotel and its staff. We know how frustrating it can be to try to squeeze in so much to do in such a short amount of time and we try to accommodate every guest to the best of our ability. Although we couldn't get you in early we were still... More 

Grand Rapids, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The bathroom floor was sticky and the room carpet was awful! There were many many stains and looked like it had not been cleaned in quite some time. I took pics but the hotel manager did not ask to see them. The room should never had been rented. Shame on the cleaning crew and the management.

Review collected in partnership with Hampton

Helpful?
Thank David M C
Nicole G, Manager at Hampton Inn Detroit / Utica - Shelby Township, responded to this review

Thank you for your response about your stay with us at our property. Here at the Hampton Inn of Shelby Township we take every response and criticism very seriously and we are disheartened to hear that your experience with our hotel fell short of a perfect one. I can assure you that we have taken the measures necessary to rectify... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn-Detroit-Utica/Shelby Township with Complimentary Shuttle Service, free hot breakfast, business center, fitness center and pool. ... more   less 

Additional Information about Hampton Inn Detroit / Utica - Shelby Township

Address: 51620 Shelby Pkwy, Shelby Township, MI 48315-1786
Location: United States > Michigan > Shelby Township
Price Range: $119 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Utica - Shelby Township 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Detroit / Utica - Shelby Township Hotel Shelby Township
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