We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Plaza Hotel Saugatuck

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Plaza Hotel Saugatuck
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

277 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 275: English reviews
Start your review of BEST WESTERN Plaza Hotel Saugatuck
 Click to rate
Eaton Rapids, Michigan
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

My sisters and I usually choose small boutique hotels and B & Bs but this was a spontaneous trip and our choices were limited. We were very pleased with the Best Western Plaza. Very clean, quiet and comfortable.

 Report
Helpful?
1Thank Michigoose
About Hotel's Favorite Review
Ann Arbor, Michigan
Reviewed 3 weeks ago

We stayed with our 3 children and the staff was very friendly and helpful. The kids loved that the pool was open until 1130pm. Everything was clean although the hallways did smell like chlorine (the room did not, though). The room was spacious and I was surprised we got so much for the low price we paid. Beds/pillows were comfortable...

Review collected in partnership with Best Western
 Report
Helpful?
Thank LittleSimsicle
Bloomington, Indiana
Reviewed 3 weeks ago

Weekend getaway for two adults. We opted for a king room with a fireplace. Nice decor, very clean, and the fp was a wonderful touch. Staff was friendly, beds were excellent, and the location was ideal. Will stay here again on our next trip up!

Review collected in partnership with Best Western
 Report
Helpful?
Thank Deanna3798
Saugatuck, United States
Reviewed January 16, 2017

Nice building, cheap, stingy staff trying to cut corners at every turn. Towels weren't soft, breakfast put completely away 15 minutes before the posted time. Will try to upcharge you when you check in. Staff made it very uncomfortable. Will not return to this hotel if in the area again.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank scottyd470
pankaj1234, General Manager at BEST WESTERN Plaza Hotel Saugatuck, responded to this review

will give 20.00 off next stay thank you peter

Ovid, Michigan
Reviewed December 20, 2016

The Best Western was a very nice place to stay. I visited while in town with the Michigan Cares for Tourism group. Everything was great!! Front desk staff was very warm and welcoming and the continital breakfast was a nice bonus.The room was very clean and up to date. My only suggestion would be to get elevators, we were very...

 Report
Helpful?
Thank sweetheart01
Reviewed November 15, 2016 via mobile

We were very impressed by this motel! The highlight was the way that the staff went out of their way to make our stay very comfortable. They were curteous and checked to see that we were comfortable and satisfied many times. For example, a family member who was in a wheelchair was asked if she needed assistance and if she...

 Report
Helpful?
1Thank ThreeGe
Park Ridge, IL, United States
Reviewed October 26, 2016

Got a good rate for three nights plus a free generous breakfast each morning. Beds and pillows were more than comfortable. I brought my own pillow but didn't need it. Room decor was nice and the room was comfortable. Internet service worked fine. Quiet room. Prompt and thorough housekeeping each day. Helpful and courteous staff. Good security and ample parking...

Review collected in partnership with Best Western
 Report
Helpful?
Thank James F
Hayward, United States
Reviewed October 26, 2016

I had to go to Douglas, MI for business. Your hotel was very accommodating and comfortable. The rooms were clean, the breakfast was timely and delicious, the staff was helpful and polite. I used the pool and jacuzzi. It was a very pleasant experience.

Review collected in partnership with Best Western
 Report
Helpful?
Thank George C
Elkhart, United States
Reviewed October 25, 2016

Clean. For $125/night, not exceptional. Everything was average. We stayed at a Hyatt the next night in a beautiful, new, luxurious hotel for $85/night, which made the Best Western even more average. Hotels around Saugatuck were pricey, even in the off-season of October.

Review collected in partnership with Best Western
 Report
Helpful?
Thank John V
Dundee, United States
Reviewed October 15, 2016

The staff was friendly but extremely slow. The check-in process when using a BW gift card should not take 20 minutes. This should be an easy thing to do, as it has been during our last BW stays without any delay. Additionally, I had to explain 5 times to an older gentleman that I needed to get my food out...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Linda S
Questions? Get answers from hotel staff and past guests. Ask a question

208 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (13)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (3)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (2)
Viewed
Other (2)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (182)
Viewed
Amenities (15)
Viewed
King Jacuzzi (35)
Viewed
Pool (14)
Viewed
Dining (12)
Viewed
The Hotel (38)
Viewed
Two Queen Deluxe Room (36)
Viewed
Two Queen Standard Room (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (4)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Saugatuck
11.6 mi away
Hampton Inn Holland
Hampton Inn Holland
#1 of 18 in Holland
785 reviews
2.9 mi away
AmericInn Lodge & Suites Saugatuck - Douglas
11.6 mi away
Holiday Inn Express Holland
Show Prices
Show Prices
Show Prices
0.5 mi away
Starlite Resort
Starlite Resort
#1 of 10 in Saugatuck
131 reviews
3.5 mi away
Lake Shore Resort
Lake Shore Resort
#3 of 10 in Saugatuck
185 reviews
1.1 mi away
Captains Quarters Motel
Captains Quarters Motel
#8 of 10 in Saugatuck
64 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plaza Hotel Saugatuck

Address: 3457 Blue Star Hwy, Saugatuck, MI 49453-9400
Location: United States > Michigan > Allegan County > Saugatuck
Price Range: $96 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel Saugatuck 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Best Western, Priceline, Cancelon and HotelQuickly so you can book your BEST WESTERN Plaza Hotel Saugatuck reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saugatuck
Saugatuck Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Plaza Hotel Saugatuck staff and other travelers.
4 questions
Ask a question
Saint Louis, Missouri
8 months ago
Fort Lauderdale, Florida

See all questions (4)

Questions? Get answers from BEST WESTERN Plaza Hotel Saugatuck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No elevator so those with a mobility issue (like me) should ask for ground floor.”
Michigoose, 1 week ago | Read review
“Second floor is very quiet.”
mirjanaj72, Aug 21, 2016 | Read review
“Don't stay near the pool unless you like noise and chlorine”
L6808QEsarahh, Aug 20, 2016 | Read review
“Ask for a 2nd floor room not facing the parking lot near the end of the long hallway.”
Ronin1980, Jul 29, 2016 | Read review
“First floor rooms are comfortable enough to sleep three.”
865ruthb, Jul 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question