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Thumb Heritage Inn

About

#2 of 2 hotels in Sandusky
Location
Cleanliness
Service
Value
Centrally located near downtown Sandusky, the Thumb Heritage Inn is just minutes from Lake Huron and Forester Park. Also nearby is Woodland Hills Golf Club and Sandusky Antiques. This Magnuson Hotels affiliate offers free wireless internet, business services at the front desk, meeting space for small groups and pets are welcome with an additional charge.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Room service
Breakfast Available
Conference Facilities
Hot Tub
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
23Reviews
0Q+A
3Room tips
Traveler rating
  • 8
  • 5
  • 1
  • 1
  • 8
Time of year
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Popular mentions
When I checked out this morning, the manager tried to charge me for a pet charge! He said he heard a dog barking in my room, I've never owned a dog in my life, pretty sure he was trying to collect More money! Never staying there again!
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Definitely mid range. The A/C was loud and we aired out the room a bit because it smelled kind of musty. Made me not want to walk on the carpet in bare feet. The bathroom is adequate and clean, although in our room 1/2 the water came out the bathtub faucet when I took a shower.
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I really hate giving bad reviews to nice people but this is unavoidable. The owners seemed friendly enough but are completely overmatched in caring for this property. Immediately walking in to check in there was a bad smell. I spoke to the owner the night before and when I
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Response from Mark T, General Manager at Thumb Heritage Inn
Responded Aug 13, 2018
Thank you for your honest review and as the General Manager I do wish to assure you that I do apologize for anything that went wrong during your stay. As per our rules if you ask for a room and we have one we say yes, but we can NOT guarantee a room unless you put in a reservation and hold it with a valid credit or debit card. My concern is the bedding, As a hotel we try our best to do what we can with the laundry but there are some circumstances where no matter what you do spots and stains will NOT come out, but to replace items after a messy guest every time gets VERY expensive and to keep our rates low we can not afford to keep replacing 300.00 comforters when someone spills some wine or spaghetti sauce on it. I was informed about the shortage of towels and we have solved that situation . Just for future reference if some one asks you if everything was ok and its not PLEASE inform them that something is wrong so that they can rectify the situation.
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Want an affordable place to stay where management makes you feel like family? Well that's just what Joey and Brenda at the Thumb Heritage Inn in Sandusky,MI offers. If you're in the area and need a room check them out!
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The staff was very kind and accommodating. The room was very clean and welcoming. We thoroughly enjoyed the hot tub. It was so close to so many amenities, like food and shopping. We had a great stay! Thanks for the hospitality!
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Response from Mark T, Public Relations Manager at Thumb Heritage Inn
Responded Apr 5, 2018
We enjoyed having you stay with us, too bad your stay was so short, but you are welcome back anytime you are in the area. We are glad that you enjoyed your stay. See you soon,
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PRICE RANGE
$80 - $95 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganSandusky
NUMBER OF ROOMS
28
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